To make a warranty claim under this Limited Lifetime Warranty , the owner must notify Hamrforge
Inc for troubleshooting, and subsequent instructions, as to service and replacement of defective
part(s) prior to attempting repair of a Hamrforge product
For warranty claims made outside the warranty periods commencing on the manufacture date but
otherwise covered by the period commencing on the original purchase date, a proof of purchase
shall accompany any request for warranty, unless previously submitted to Hamrforge Inc.
This Limited Lifetime Warranty does not apply to damage caused by abuse or use of the product
for purposes other than that for which it is designed. If damage is caused by lack of proper use,
assembly, cleaning, maintenance, installation, accidents, natural disasters, by unauthorized third
party attachments and/or modifications, by unauthorized service, or during shipment, this Limited
Lifetime Warranty is not applicable.
The Limited Lifetime Warranty is void on any Hamrforge product being used in any commercial
or food service setting (including but not limited to restaurant or catering use).
This Limited Lifetime Warranty does not cover damage from normal wear and tear from use of
the Hamrforge product (for example, scratches, dents, dings and chipping) or changes in the
appearance of the Hamrforge product that do not affect its performance.
Hamrforge products must be operated, cleaned and maintained at all times in accordance with
the instructions in the Owner’s Manual. This Limited Lifetime Warranty will not apply if your
product has not been assembled, operated, cleaned and maintained in strict accordance with the
manufacturer’s instructions, or placed in accordance as listed in the Owner’s Manual.
Performance problems due to operator error will not be covered by the Limited Lifetime Warranty
As this is a grill/smoker, the interior may experience changes in color of surface finish. This is not
a flaw and as such is not covered under this Limited Lifetime Warranty .
There is no written or implied performance warranty on any Hamrforge product, as the
manufacturer has no control over the assembly, operation, cleaning and maintenance or the type
of fuel burned.
High ambient temperatures, excessive humidity, chlorine, industrial fumes, fertilizers, lawn
pesticides, acid and salt are some of the substances that can affect metal coatings. For these
reasons, the Limited Lifetime Warranty DOES NOT COVER PAINT, RUST OR OXIDATION on
any components during the specific warranty coverage period.
Hamrforge Inc will not be responsible for performance issues caused by environmental conditions.
Damage to painted surfaces caused by scratches, melted items, drips/spills, external scores and
residues left on these surfaces from the use of sauces, seasonings, oils, brines, abrasive
cleaners, polishes or other chemical products are not covered in this Limited Lifetime Warranty .
Any modifications to the product will void this Limited Lifetime Warranty .
You are responsible for any shipping and transportation costs related to claims under this Limited
Lifetime Warranty . Original parts required by Hamrforge Inc to be returned must be returned
prepaid.
