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HQ Fusion

 User Manual 1.0 

 Page 28 

 

Wrong type of needle 

 

 

 

 

 

Other possible problems 

 

Use needles recommended by Handi Quilter.  Using the wrong needle with a smaller shank 

diameter causes many problems.  For example, a system 1738 or 287WH needle with a shank 

diameter of 1.64mm will fit loosely into the needle bar clamp.  This condition allows the needles 

to fit into the clamp at an angle which may cause problems including skipped stitches and the 

needle positioned too far away from the hook point. 

 

Needle too close to hook, causing friction and possible collision of hook point and needle 

(broken thread). 

 

Needle plate damage 

 

Hook damage 

 

Broken needles or damaged needle bar clamp 

Unresponsive Touch 

Screen 

Corrective Measure 

 

Touch screen calibration 

needed 

 

From either the REGULATED or the MANUAL screen, press the MORE button followed by the 

SYSTEM and then CALIBRATE buttons.  Follow the on-screen instructions for re-calibrating 

the touch screen. 

No Visible Display 

Corrective Measure 

 

USB cable unplugged 

 

 

9-Pin serial cable unplugged 

 

 

Locate the small black USB cable that plugs into the left hand side of the touch screen display 

and connects it to the handlebar circuit board.  Make sure both ends are plugged in securely. 

 

Check the short serial cable that connects the handlebar to the casing of the machine and 

make sure that the connections are secure.  Tighten the finger screws if necessary. 

* If the troubleshooting above does not eliminate the problem, please consult an authorized HQ Fusion™ representative. 

 

 

Summary of Contents for HQ 24 Fusion

Page 1: ...USER MANUAL 04 14 09 2009 Handi Quilter Inc Designed by a Quilter for Quilters 24 ...

Page 2: ...cribed in this manual 10 Use only attachments recommended by the manufacturer 11 To disconnect from the wall outlet push the switch to the off position then remove the plug from outlet pulling from the plug not the cord Never operate the HQ Fusion if the cord is damaged or not working correctly If a mechanical or electrical problem is encountered return the HQ Fusion to the nearest authorized serv...

Page 3: ...nPackage 1Contents Please keep your original box and packaging HQ Fusion Components Optional Accessories Available 1 Micro Handles 2 Ruler Base 3 Laser Stylus and Clamp 4 Laser Stylus Post Diagram A Front Side Diagram A 1 Thread Mast 2 Thread Guide A 3 Thread Guide B 4 Three Hole Thread Guide C 5 Thread Guide D 6 Tension Assembly 7 Stir rup Thread Guide D 8 Take Up Lever 9 Thread Guide F 10 Front ...

Page 4: ... Laser Stylus Post Hole Rear Front Diagram C 28 Spool Pin 1 29 Electronic Control Pod 30 Laser Stylus Power Connector 31 Serial Port for Stitch Regulator 32 Rear Handle Bar Serial Port 33 Rear Threaded Handle Holes 34 Accessory Power Outlet 35 Power Cord Connector 36 On Off Switch 37 Power Pod 38 Spool Pin 2 39 Micro Handle Mounting Bracket 40 Micro Handle Removable Plug 41 Bobbin Assembly Note A ...

Page 5: ...e the keyed portion of the cable connector aligns with the keyed portion of the encoder connector 4 The remaining length of cable comes back under the Power Pod from the Rear Encoder Assembly behind the machine and into the 9 pin serial port of the machine see Photo 2 5 REMEMBER that if the machine is to be removed from the carriage the cable must be disconnected from the Carriage Encoder Assembly...

Page 6: ...n is unplugged from the electrical outlet All power to the machine must be turned off when installing the back handles Failure to do so can result in damage to the machine The rear handlebar comes mounted with three screws to the L bracket Line up the two holes in the L bracket with those on the rear of the machine Slide the short bolts into holes until they stop Hand tighten and then use the Hex ...

Page 7: ...ly Note Changing the needle is recommended for each new quilt loaded on the machine or any time the needle becomes bent dull or burred AdjustingtheHopping Foot The foot is adjusted at the factory and should not be moved without consulting the manufacturer Installing the Thread Mast Locate the threaded hole on top of the machine near the rear by the hand wheel The thread mast comes with the washer ...

Page 8: ...ten the post clockwise until it is securely in place Use the nut to secure the post to the machine Be sure the laser stylus is inserted into the laser clamp 2 Slide the laser clamp over the post to the desired height 3 Plug the laser into the top port on the side of the front electronic control pod see diagram C 29 To attach the laser stylus to the side of the machine 1 Place the nut on the laser ...

Page 9: ...cified herein may result in hazardous radiation exposure Laser Focus Laser Image Size This high quality laser is focusable The laser is focused by simply grasping the threaded housing surrounding the lens and turning clockwise or counter clockwise see Photo 7 The laser image can be adjusted bigger or smaller The direction of rotation needed is determined by the distance of the laser from the inten...

Page 10: ...e and bad tension For most threads on a cone it is important to thread all three holes for consistent results should top thread tension need to be adjusted it should be done at the top tension assembly 3 Thread continues through thread guide D and then down to the tension assembly see Detail 2 below NOTE It is important that the thread is f lossed up between the two tension discs If the thread is ...

Page 11: ...l Spool Holder skip thread guides A and B Thread the top hole only of the three hole thread guide C back to front 4 Continue threading the machine as described in steps 3 through 7 above Important notes The HQ Fusion quilting machine does not have a presser foot lever or top tension release like a home sewing machine On a home sewing machine the top tension is released when the presser foot is rai...

Page 12: ... down button on the left handle 2 While firmly holding the tail of the needle thread press the needle up down button with free hand bringing the needle back to the up position 3 Pull the machine 3 4 inches away while holding the needle thread 4 Bobbin thread will pull up through to the top allowing you to grasp the loop and pull it to the desired length Bobbin Tension The bobbin tension is the fou...

Page 13: ...ension variables will be created and more tension adjustments will be required Dark threads will be heavier because of dye than light threads of the same weight type and brand also affecting tension settings The more consistent one is the fewer variables will be involved Maintenance Cleaning and Lubricating the Machine Only use light sewing machine oil in the HQ Fusion Internal oiling is not neces...

Page 14: ...t rag and gently wipe the display to remove any marks from the display If necessary diluted mild dishwasher soap may be used on the soft rag to remove grease marks Machine and Handlebar Menus The HQ Fusion has touch screen displays on the front and rear handles Settings may be changed at either of these locations Note Review the Handi Quilter Welcome DVD for interactive instruction on the HQ Fusio...

Page 15: ...n position upon pressing the St op button on the handles Again this button does not move the needle but sets the final resting position of the needle after St op is pressed Pressing the Speed will increase the manual mode motor speed and pressing the Speed button will decrease the manual mode motor speed This has the same effect as pressing the and buttons on the actual handles The speed range is ...

Page 16: ...adjusted between 4 and 24 stitches per inch The Cruise indicator box at the top of the screen indicates whether the machine is in Crui se regulation mode or in Pre cision regulation mode Cruise mode can be set from within the More screen between 5 and 100 or Precisi on To set to Precisi on mode press the button until the word Pr ecision appears in the box For information on other buttons on this s...

Page 17: ...and side of the touch screen device Audio files should be in MP3 WMA or WAV format An on screen calculator may be accessed from the More screen System will display information about the Fusion electronics board and firmware versions as well as serial number and Lifetime and Project counters The System screen also allows access to the touch screen calibration program and some diagnostics tests The ...

Page 18: ...ng replacement lenses implanted as part of the surgery UV lighting can be very useful when trying to view white thread or white chalk on white fabric The best contrast is achieved when viewed in a dark or dimly lit room Although Handi Quilter has chosen to use UV lights which emit a light wavelength at the lowest end of the UV spectrum to minimize eye strain and damage constant or direct exposure ...

Page 19: ... touch screen press the C alibrate button in the System Information screen A new screen will appear which will ask you to touch the center of a cross hairs with your stylus You will be asked to touch several different locations on the screen with your stylus To complete calibration you will be asked to tap the screen to keep the changes or to wait for 30 seconds to keep your current calibration se...

Page 20: ...e position sensor is functioning properly Rotating the front or back handwheel should result in a b eep for half of a stitch cycle followed by no beep for the other half If you hear a constant beep or no beep at all for a full 360 rotation of the hand wheel this indicates a failed test and the machine should be inspected by a qualified Handi Quilter repair technician Use the X Motion Sensor test t...

Page 21: ... is pressed will appear in the yellow box Updates Handi Quilter may release updates on occasion that can be downloaded from the Internet and saved to the included SD memory card The memory card should then be plugged into the slot on the right hand side of the touch screen display as shown Press it all the way in until it clicks into position and does not spring back out It may be necessary to use...

Page 22: ...t Stop Starts and stops the machine Speed Up By pushing the plus sign in Manual Mode the speed of the machine will gradually increase The of machine needle speed is displayed on the touch screen monitor ranging from 5 100 In Regulated mode the stitches per inch will increase ranging from 4 22 SPI Speed Down By pushing the minus sign in Manual Mode the speed of the machine will gradually decrease T...

Page 23: ...the screen When you press the Start button the light will turn green indicating that as soon as you start moving the machine the machine will begin stitching When you press the Stop button the light will turn red indicating that the needle will not move when you move the machine NOTE Always make sure the light is RED when you are in Precision Regulation mode prior to working with your hands near t...

Page 24: ...the desired length By moving the machine slower the stitches get shorter and can build up on top of each other breaking the thread or making it extremely difficult to unpick The stitch speed can be decreased while maintaining a constant motion with the machine to bring the stitches back to the desired length In Stitch Regulator Mode Set the machine to desired stitch length Begin moving the machine...

Page 25: ... the USB adapter out of the case enough to grasp the USB end with your fingers and remove it the rest of the way Insert the Micro SD memory card into the USB adapter as shown above Plug the USB adapter into your home computer and locate the memory card on your computer s operating system Copy files to the card according to your computer s requirements After saving files to the memory card remove t...

Page 26: ...lay until it is completely flat screen facing upward You may then access audio or video files using the Audio and Video players found within the More screen If you are attempting to load an update for the display from the card you will be required to re boot your system in order for the update to begin Updates for the rest of the system can be loaded using the Update button ...

Page 27: ...or 7 o clock slightly left in order to adjust for a more positive thread loop pickup by the hook point Loosen pole tension on the frame Fabric that is rolled too tight causes the fibers to separate This reduces the needle friction on the thread resulting in a smaller thread loop Loosen top tension Re check top and bobbin tension see pages 12 13 Inspect that the thread take up lever thread stirrup ...

Page 28: ... the push pin engaged so bowing won t occur If fabric is beginning to stretch or fray contact Handi Quilter for replacement leaders Needle Thread Breaks Corrective Measure Thread cones spools are poor quality or may have severe twisting or thread rot Top and bobbin tensions not balanced The machine head has been threaded incorrectly or thread spools are not positioned correctly Particles in tensio...

Page 29: ...maged needle bar clamp Unresponsive Touch Screen Corrective Measure Touch screen calibration needed From either the REGULATED or the MANUAL screen press the MORE button followed by the SYSTEM and then CALIBRATE buttons Follow the on screen instructions for re calibrating the touch screen No Visible Display Corrective Measure USB cable unplugged 9 Pin serial cable unplugged Locate the small black U...

Page 30: ... 2009 Handi Quilter Inc All rights reserved Printed in the USA 04 14 09 Designed by a Quilter for Quilters Handi Quilter Inc 445 N 700 W North Salt Lake UT 84054 1 877 697 8458 www handiquilter com ...

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