HQ Amara User Manual
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Needle not suitable for thread
• Replace the needle to one better suited for the thread. Use the
proper size needle. Refer to on-screen chart.
Hesitating too long at one point
in quilting motif
• Move more quickly so stitches don’t overlap or build up. When
starting the machine, begin moving immediately. Sewing in one
place too long will cause the thread to break.
Improper needle/hook
relationship
• Machine timing needs to be checked. Consult an authorized Handi
Quilter technician.
Damage or burr at needle hole
of throat plate or other thread
handling part
• If thread is shredding at the throat plate, check for burrs or jagged
edges. Gently rub with emery cloth to remove the sharp edge.
Consult a repair technician to polish any hard-to-reach or delicate
areas, or if the burr is inside the throat.
Wrong type of needle
• Use only the needles recommended by Handi Quilter
(134, sizes 12 through 21).
Other possible problems
• Needle too close to hook, causing friction and possible collision of
hook point and needle (causing broken thread).
• Needle plate damage
• Hook damage
• Broken needles or damaged needle bar clamp
Nothing visible on the display
Corrective Measure(s)
Display cables unplugged
• Locate the black cables that plug into the touch-screen display
and connect to the side of the machine. Make sure both ends are
plugged in securely.
Thread Break Sensor
• Corrective Measure(s)
Thread Break Alarm sounds
• Thread has broken and alarm is functioning as expected;
re-thread the machine.
Thread Break Alarm sounds but
the threads are not broken
• Re-thread the machine.
Thread Break Alarm sounds
but the machine is threaded
correctly
• If the tensions are not tight enough to make the take-up spring
pass by the Thread Break Sensor, then the alarm will sound.
Increase the tensions until the take-up spring passes by the sensor.
The sensor is located above and to the front of the top tension
assembly.
NOTE: If the troubleshooting tips do not eliminate the problem, please consult an authorized
HQ retailer.