handi quilter HQ Sweet Sixteen QM30270, User Manual

HandiQuilter.com

 Page 25

Stitch Quality is Poor

Corrective Measure

•  Adjust the tension of the needle thread after ensuring the bobbin tension is 

adjusted correctly (see page 13).

•  Tension is not balanced

•  Since thread slides over the surface of the bobbin case at a high speed, make 

sure the case is free of any lint or foreign matter that could impede thread 

passage through the machine.

•  Bobbin case is damaged, 

corroded, dirty, et cetera

•  The My Speed setting should be adjusted to a value that will allow you to sew 

comfortably and confidently with the foot pedal fully depressed.  Discover a 

method of holding the fabric that is most comfortable.

•  Moving the fabric or depressing 

the foot pedal inconsistently

Tension Is Poor

Corrective Measure

•  With some threads, lint and other material can build up under the tension leaf 

spring and begin to lift the spring. This reduces the spring’s ability to compress 

against the thread. By inserting a needle under the spring and clearing out the 

lint, the bobbin tension will return to the previously set tension.

•  Lint caught under the tension 

spring in the bobbin case

•  If the bobbin is wound too tight or too loose it can lead to poor and 

inconsistent tension. Make sure when the bobbin is wound that the thread 

tension is not so tight that the wound bobbin thread feels hard and causes the 

bobbin sides to bulge. It should also not be so loose that the thread is spongy, 

which can cause the thread to tangle as it is wound.

•  Poorly wound bobbin

Hand Wheel Won’t Rotate

Corrective Measure

•  Turn off the machine and remove the power plug from the electrical outlet. 

Remove the bobbin case from the machine. Lubricate the hook, then manually 

rotate the hand wheel clockwise and counter-clockwise several times. Remove 

the thread caught in the hook.

•  Thread is entangled and caught 

in the hook

Thread Nests Under Quilt

Corrective Measur

e

•  Check that the machine is threaded correctly. Make certain that the thread 

is flossed snugly in place between the two tension discs. If the machine is 

correctly threaded, tighten the top tension by rotating the tension knob 

clockwise.

•  Not enough tension on top 

thread

•  Refer to the threading diagram and threading instructions on page 12.

•  Improper threading

Motor Fails to Run

Corrective Measure

•  Turn the machine on only by using the switch on the back of the power pod. 

Verify the power cord is plugged in tightly at both the machine and the power 

source.

•  On/Off switch is off or power 

cord is loose

•  Verify that the foot pedal is plugged in.  If the main screen status message in 

the upper left hand corner says “Check Pedal”, then the pedal is not properly 

installed.

•  Foot pedal is unplugged

Correcting Common Issues