handi quilter HQ Sweet Sixteen, User Manual

HandiQuilter.com

 Page 25

Stitch Quality is Poor

Corrective Measure

•  Adjust the tension of the needle thread after ensuring the bobbin tension is 

adjusted correctly (see page 12).

•  Tension is not balanced

•  Since thread slides over the surface of the bobbin case at a high speed, make 

sure the case is free of any lint or foreign matter that could impede thread 
passage through the machine.

•  Bobbin case is damaged, cor

-

roded, dirty, et cetera

•  The My Speed setting should be adjusted to a value that will allow you to sew 

comfortably and confidently with the foot pedal fully depressed.  Discover a 
method of holding the fabric that is most comfortable.

•  Moving the fabric or depress

-

ing the foot pedal inconsist-
ently

Tension Is Poor

Corrective Measure

•  With some threads, lint and other material can build up under the tension 

leaf spring and begin to lift the spring. This reduces the spring’s ability to 
compress against the thread. By inserting a needle under the spring and 
clearing out the lint, the bobbin tension will return to the previously set ten-
sion.

•  Lint caught under the tension 

spring in the bobbin case

•  If the bobbin is wound too tight or too loose it can lead to poor and inconsist

-

ent tension. Make sure when the bobbin is wound that the thread tension is 
not so tight that the wound bobbin thread feels hard and causes the bobbin 
sides to bulge. It should also not be so loose that the thread is spongy, which 
can cause the thread to tangle as it is wound.

•  Poorly wound bobbin

Hand Wheel Won’t Rotate

Corrective Measure

•  Turn off the machine and remove the power plug from the electrical outlet. 

Remove the bobbin case from the machine. Lubricate the hook, then manu-
ally rotate the hand wheel clockwise and counter-clockwise several times. 
Remove the thread caught in the hook.

•  Thread is entangled and 

caught in the hook

Thread Nests Under Quilt

Corrective Measur

e

•  Check that the machine is threaded correctly. Make certain that the thread is 

flossed snugly in place between the two tension discs. If the machine is cor-
rectly threaded, tighten the top tension by rotating the tension knob clock-
wise.

•  Not enough tension on top 

thread

•  Refer to the threading diagram and threading instructions on page 12.

•  Improper threading

Motor Fails to Run

Corrective Measure

•  Turn the machine on only by using the switch on the back of the power pod. 

Verify the power cord is plugged in tightly at both the machine and the power 
source.

•  On/Off switch is off or power 

cord is loose

•  Verify that the foot pedal is plugged in.  If the main screen status message in 

the upper left hand corner says “Check Pedal”, then the pedal is not properly 
installed.

•  Foot pedal is unplugged

Correcting Common Issues