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Warranty/Training Checklist | 10.1
10. Warranty
Warranty issued should, whenever possible, first
be submitted to the Authorized Representative
who completed your service and training. These
representatives have been selected for their
dedication to customer satisfaction and have been
trained in technical service. They also may provide
follow-up advice, training, service, accessories, and
other services.
H
Q Authorized Representatives may offer their
own warranties in addition to those offered
by the manufacturer, but do not obligate the
manufacturer.
HQ Pro-Stitcher
®
- Limited Warranty
Handi Quilter, Inc. (
hereinafter HQ
) offers a limited
warranty on the HQ Pro-Stitcher
(hereinafter
“Product”)
to be free of defects in workmanship
and materials under normal use upon the terms
and conditions hereinafter set forth:
(a)
90 day Limited Warranty:
During the first 90
days from date of purchase, HQ will repair any
manufacturing defect without charge for parts or
labor. All subsequent warranties include parts costs
only.
(b)
Three year Mechanical Warranty:
For any mechanical
failure within this period. Manufacturer will provide
free replacement parts, customer pays for labor and
shipping.
(c)
Lifetime Software Update Warranty:
From the date
of purchase HQ will provide updates (
minor changes
to the HQ Pro-Stitcher software
), free of charge, to
the consumer via electronic downloads. These are
intended to provide the consumer with the latest
software updates for the HQ Pro-Stitcher and are not
the same as Upgrades, which will incur a fee to the
consumer.
(d)
Two year Electronic/Electrical Warranty:
The electric/
electronic components are warranted to be free from
manufacturing defects for two years from the date
of purchase. If any defect is reported within this
period, manufacturer will provide free replacement
parts, customer pays for labor and shipping. The
two year electronic/electrical warranty will be invalid
if the product is
left plugged into a power source
when not in use.
T
his limited warranty stated in
sections (
b
), (
c
) and (
d
) above shall be limited
solely to the replacement of parts which, in the
opinion of HQ are defective in workmanship
or material and are returned to HQ, or an
authorized repair facility, or such other point or
place that may be designated by HQ. All other
costs, including cost of freight and shipment
for repair under this warranty, shall be the
customer’s costs.
The product registration card must be completed
and received by HQ before warranty is valid.
Warranty Exclusions
HQ shall have no obligation for any claim under this
warranty if the HQ Pro-Stitcher has been misused,
abused, neglected, damaged in transit or has been
altered from the standard specifications established
by HQ, if proper cleaning and maintenance has
not been performed, or if the HQ Pro-Stitcher
is used on other frame systems or with other
machines than those specified by Handi Quilter.
No warranties extend beyond the express warranty
offered. HQ disclaims all other warranties, express
or implied, regarding the Product, including any
implied warranties of merchantability or fitness for
a particular purpose. In the United States, some
laws do not allow the exclusion of the implied
warranties.
Summary of Contents for Pro-Stitcher QM30010-2
Page 43: ...3 32 Installation www HandiQuilter com...
Page 53: ...4 10 Overview www HandiQuilter com...
Page 57: ...6 4 Art Stitch www HandiQuilter com...
Page 105: ...7 12 Quilt Menu www HandiQuilter com...
Page 131: ...HQ Pro Stitcher User Manual 10 8 Warranty Training Checklist...
Page 133: ...HQ Pro Stitcher User Manual 11 2 HQ Printouts...
Page 135: ...www HandiQuilter com 12 2 Tutorials...
