www.HandiQuilter.com
Warranty/Training Checklist | 10.3
Warranty Claims
Service under the above warranties may be
obtained by returning the product, with proof
of purchase, to the authorized Representative
from whom the product was purchased, a local
Representative, or to Handi Quilter Support.
Any product to be returned to the factory,
either by customers or Representatives, must be
accompanied by a Return Material Authorization
Number (RMA). RMAs may be obtained by email
(sales@handiquilter.com)
or by calling customer
support at 801-292-7988 or toll-free at 1-877-
697-8458. If it is determined that the Product may
be defective, an RMA number will be issued with
instructions for Product return. An unauthorized
return
(a return without an RMA number)
will be
shipped back to customer at customer’s expense.
Authorized returns are to be shipped prepaid and
insured in an approved shipping container. The
original box and packaging materials should be kept
for storing or shipping.
Shipping Cost
Shipping is the responsibility of the customer.
Product Service and Maintenance
Periodically use a small brush to clean all lint and
threads from under the carriage, track and rack.
Keep rack and track clean and clear of any foreign
material, build up, or obstruction.
Follow HQ Quilting Machine Service and
Maintenance for best results with the
HQ Pro-Stitcher.
Replace needles every 2 to 4 hours
(1 to 2 per large
quilt) and lubricate hook every 3 to 4 hours of use
(about every second bobbin change)
. Periodically
check the thread tensioner. Use small brush to
clean out all lint, loose thread or obstructions from
the bobbin hook each time you begin to use the
HQ Pro-Stitcher and HQ quilting machine.
Servicing is recommended for your HQ quilting
machine annually from a qualified representative.
Servicing will cover belt tensioning, encoder
positioning, bearing retainers, hook axial play and
timing, presser and needle bar adjustment, and
internal lubrication to take-up lever, hopping foot
levers, bushings/bearings.
Handi Quilter, Inc.
Customer Relations
501 N. 400 W.
North Salt Lake, UT 84054
Toll Free: 1-877-MY-QUILT (697-8458)
Local Phone: 801-292-7988
HQCares@HandiQuilter.com
Summary of Contents for Pro-Stitcher QM30010-2
Page 43: ...3 32 Installation www HandiQuilter com...
Page 53: ...4 10 Overview www HandiQuilter com...
Page 57: ...6 4 Art Stitch www HandiQuilter com...
Page 105: ...7 12 Quilt Menu www HandiQuilter com...
Page 131: ...HQ Pro Stitcher User Manual 10 8 Warranty Training Checklist...
Page 133: ...HQ Pro Stitcher User Manual 11 2 HQ Printouts...
Page 135: ...www HandiQuilter com 12 2 Tutorials...
