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FOREWORD

Your Xclusive stairlift is a sophisticated product that has been specifically developed to
carry one person (max 130 kg/20½ stone/286 lbs) sitting on the seat. Before using
your Xclusive stairlift please read this manual thoroughly to familiarise yourself with how
to operate your stairlift. 
Your stairlift has been constructed with state of the art technology and in accordance
with recognised safety regulations so you can be sure that you have a safe and reliable
solution.
Nevertheless, incorrect use of the stairlift may cause risk to the user or third parties, 
damage to your stairlift or other goods. Use your stairlift only when it is in good working
order, in accordance with the intended use described above and with due attention to
this manual. Always keep this manual near the stairlift.

TECHNICAL SUPPORT

Should issues arise that are not covered by this document please contact your supplier.
Their Service department staff will always be pleased to help you. To help them identify
your product please have the following details to hand when you call them:

• 

 this manual

•  

your name, address, postcode, town and telephone number

•  

stairlift serial number which can be found on the label located on the power pack 

   underneath the seat.

SAFETY INSTRUCTIONS

When using the stairlift always observe appropriate safety regulations regarding risk of
electric shock and physical injury.

1.

  Provide an unobstructed environment by ensuring that the entire track is free of 

     obstacles. 

2.  

Take environmental influences into account. Do not expose the lift to damp or 

     extreme sunlight. Make sure that the environment is well lit. 

3.

  The stairlift should only be used by individuals who have received the appropriate

     guidance. On installation the supplier is required to demonstrate how to use this
     stairlift and the user is required to sign the declaration confirming that this instruction   
     has been received. 

4. 

 Stairlifts should only be used for carrying one person: do not use your stairlift to carry

     pets, goods or more than one person at a time, even if the load is below the 
     maximum user weight. Keep children and pets away from the stairlift. 

5.

  Remove the key after use to prevent unauthorised use.

6.

  Keep limbs and clothing away from moving parts. Make sure that wide or loose

     clothing cannot become trapped between the chair and the stairs or rail. 

7.

  Ensure a safe position during use. Always ensure a correct, stable position. Please 

     sit as far back in the seat as you can and place your feet as close to the centre of 
     the footplate as you are able to. Always use the safety belt and never stand on
     the stairlift.

8.

  Take care at all times. Concentrate on the operation of the stairlift as releasing the 

     operating toggle will cause the lift to stop. To restart the lift wait 3 seconds and
     

12   USER 

MANUAL

 

 

 

Summary of Contents for Xclusive

Page 1: ...U S E R M A N U A L EN...

Page 2: ......

Page 3: ...IMPORTANT INFORMATION FAULT FINDING ATTACHMENTS A Reminders B Emergency operation C Diagnostic codes D Spareparts Thank you for choosing a Handicare stairlift This manual is for the XCLUSIVE lift type...

Page 4: ...The XCLUSIVE lift can be upgraded with the Automatic Swivel seat Powered Footrest and the Continuous Charge kit options to create even more seat comfort and user friendliness 1 Diagnostic Display 2 Jo...

Page 5: ...position The diagnosic display will be illuminated when switched on Fold down the footplate the armrests and seat page 10 OPTIONAL POWERED FOOTREST PLACE FEET Place your feet on the footplate Ensure...

Page 6: ...t clicks into the holder Put the key in the switch and turn it ninety degrees clockwise Check that the chair is in the locked position RIDE Move the joystick in the desired direction of travel The dis...

Page 7: ...press the emergency stop again SWIVEL The lift stops automatically at the end of the rail You should now swivel the seat manually making it easier to get on and off To do this push down the lever A Sw...

Page 8: ...LOOSEN BELT Unfasten the seat belt STAND UP Stand up from the seat 6 USER MANUAL...

Page 9: ...under the seat downwards B Swivel the seat until you hear a click The seat is now in the locked position PARK Press and hold the button on the remote control until the lift reaches a charge point Upon...

Page 10: ...e top and bottom of the rail there may be additional charge points If the lift is not in the correct position at the charge point the lift beeps for 15 seconds and the display shows a 2 The lift does...

Page 11: ...AT option lets you swivel the seat automatically to face the direction you are going to walk in To do this push and hold the joystick in the direction of travel AUTOSWIVEL POWERED FOOTREST CONTINUOUS...

Page 12: ...er the armrest The stairlift should beep whilst folding the footrest Always ensure the footplate is in the down position during travel CONTINUOUS CHARGE KIT When the CONTINUOUS CHARGE strip is install...

Page 13: ...USER MANUAL 11...

Page 14: ...bserve appropriate safety regulations regarding risk of electric shock and physical injury 1 Provide an unobstructed environment by ensuring that the entire track is free of obstacles 2 Take environme...

Page 15: ...wheels may leave a mark on the rail Preventive maintenance In addition to cleaning your stairlift periodic preventive maintenance is necessary for continued long term use Your stairlift must be servic...

Page 16: ...d in this manual is based on general specifications regarding the construction material properties and working methods known to us at the time of publication alterations and improvements are therefore...

Page 17: ...Refer to APPENDIX C for an explanation of the diagnostic codes Please inform the customer service operator of this code when reporting any fault DIAGNOSTIC DISPLAY CHAIRPOSITION EMERGENCY STOP ARMREST...

Page 18: ...the seat using the handle located to the left or right under the seat until it clicks into position EMERGENCY STOP Problem the lift does not travel in either direction the display shows a 0 1 and the...

Page 19: ...folded down Solution fold down the armrest fully KEY Problem the lift does not travel in either direction and the display shows a 0 Cause the key operated switch is in the off position Solution turn t...

Page 20: ...te control are flat Solution replace the batteries in the remote control C A U S E S O L U T I O N C A U S E S O L U T I O N POWER Problem the lift batteries are not recharging the lift beeps for 15 s...

Page 21: ...splay Cause The lift may be switched off Solution Turn the lift on Problem the lift travels in one direction only and the display shows a 4 6 Cause there is an obstacle between the lift and the stairs...

Page 22: ...ove the key from the switch whenever you leave the lift B Never remove the lift plug from the wall socket REMINDERS REMINDERS EMERGENCY OPERATION DIAGNOSTIC CODES SPAREPARTS page 20 page 21 page 23 pa...

Page 23: ...further the hand winder can be used to move the lift to a charging point B 2 Turn off the lift B 3 Open the cover in the front plate of the chassis by pressing the tab at the top of the cover A Take...

Page 24: ...B 5 A B 5 Turn the hand winder as indicated on the winder access point Then wind the lift in the required direction B 6 Replace the cap B 7 Replace the winder A and the cover B B 8 Turn on the lift 2...

Page 25: ...LT Action Display No display Charging but the lift does not drive Final limit circuit activated Final limit circuit activated Final limit circuit activated Requires charge Off charge Top track limit...

Page 26: ...Action Display F A U LT Action Display F A U LT Action Display F A U LT Low battery voltage Joystick activated Joystick activated IR address fail The main power relay not open The main power not clos...

Page 27: ...fault during charging Power supply fault during charging Power supply fault when battery on float Main board hardware fault Over current Sleeping mode Sleeping mode If the display is showing anything...

Page 28: ...S60001 S P A R E P A R T S S W I V E L P O W E R K I T FSF60001 S P A R E P A R T S S W I V E L P O W E R K I T XPK40008 FSR30055 7m 5m FSR30053 FSR30054 2x FSR30057 FSR30057 10x FSR30054 14x FSR30053...

Page 29: ...D60002 S P A R E P A R T S S W I V E L P O W E R K I T FSD60004 S P A R E P A R T S S W I V E L P O W E R K I T FSD60003 S P A R E P A R T S S W I V E L P O W E R K I T FSS60001 S P A R E P A R T S S...

Page 30: ...R E P A R T S S W I V E L P O W E R K I T FSD60011 S P A R E P A R T S S W I V E L P O W E R K I T XPK42002 172001 52650 XPK42003 000172 52000 5x 5x XPK43005 XPK43001 XPK42005 XPK42001 XPK42006 4x 2x...

Page 31: ...60013 S P A R E P A R T S S W I V E L P O W E R K I T FSS30100 RNA55006 XPK43003 4 XPK44001 XPK42002 XSK40001 FSS60002 S P A R E P A R T S S W I V E L P O W E R K I T 000933 0028 FSS20007 4x XHK40001...

Page 32: ...Handicare GmbH Hausberger Stra e 16 32457 Porta Westfalica Deutschland Tel 49 0 571 973398 55 Fax 49 0 571 973398 56 data handicare com USER MANUAL 000411 1507 rev C 000411 1507...

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