Appendix B
Page 217
Appendix B
Troubleshooting Tips
If you encounter a problem with your Treo™ 90 handheld:
■
Review this section to see if your problem is listed
■
Check our web site at www.handspring.com for the latest technical support information
Note:
Thousands of add-on applications have been written for Palm OS
®
devices.
Unfortunately, we are not able to support such a large number of non-Handspring
software applications.
If you are having a problem with a non-Handspring application,
please contact the developer or publisher of that software.
Software installation problems
Problem
Solution
Palm™ Desktop software will
not install successfully.
Disable any anti-virus software, close any open applications or
utilities, and then perform the installation again.
If you are installing on a computer at your workplace, make
sure your System Administrator grants you the rights to install
software.
If you are still having problems installing the Handspring
software, try these steps:
1. Download the latest version of the software from the
Customer Support or Product Support section of
www.handspring.com.
2. Restart your computer in “safe mode.” In most versions of
Windows you can do this by pressing F8 on the keyboard
as the computer boots.
3. Install the file you downloaded in step 1. If the installation
finishes, restart your computer in the normal operating
mode and start using Palm Desktop software.
Summary of Contents for Treo 90
Page 1: ...Treo 90 Handheld User Guide Windows Edition ...
Page 10: ...Page 10 Contents ...
Page 26: ...Page 26 Introduction to Your Treo 90 Handheld ...
Page 36: ...Page 36 Entering Data in Your Handheld ...
Page 52: ...Page 52 Managing Your Applications ...
Page 113: ...Chapter 6 Page 113 Options menu About To Do List Shows version information for To Do List ...
Page 136: ...Page 136 Application Specific Tasks ...
Page 156: ...Page 156 Setting Preferences for Your Handheld ...
Page 192: ...Page 192 Advanced HotSync Operations ...
Page 212: ...Page 212 Using the Wireless Application Suite ...
Page 234: ...Page 234 Non ASCII Characters for Login Scripts ...