Appendix B
Page 241
Technical support
If you cannot solve your problem after reviewing the sources
listed at the beginning of this appendix, check our web site
www.handspring.com for the latest technical support information.
Before requesting support, please experiment a bit to reproduce and
isolate the problem. When you do contact support, please be ready to
provide the following information:
■
The name and version of the operating system you are using
■
The actual error message or state you are experiencing
■
The steps you take to reproduce the problem
■
The version of handheld software you are using and available
memory
To find version and memory information:
1. Tap the Applications icon
.
2. Tap the Menu icon
.
3. Tap App, and then tap Info.
Note:
Thousands of third-party add-on applications have been
written for Palm OS handhelds. Unfortunately, we are not able
to support such a large number of third-party applications.
If
you are having a problem with a third-party application, please
contact the developer or publisher of that software.
4. Tap Version to see version numbers, and tap Size to see the amount
of free memory, in kilobytes.
Summary of Contents for Visor Visor Edge
Page 1: ...Visor Edge Handheld User Guide Macintosh Edition ...
Page 10: ...Page 2 ...
Page 36: ...Page 28 Introduction to Your Visor Edge Handheld ...
Page 50: ...Page 42 Entering Data in Your Handheld ...
Page 62: ...Page 54 Managing Your Applications ...
Page 72: ...Page 64 Overview of Basic Applications ...
Page 164: ...Page 156 Application Specific Tasks ...
Page 232: ...Page 224 Setting Preferences for Your Handheld ...
Page 238: ...Page 230 Maintaining Your Handheld ...
Page 250: ...Page 242 Troubleshooting Tips ...