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Troubleshooting Tips
Password problems
Problem
Solution
I forgot the
password, and my
handheld is not
locked.
You can use Security to delete the
password. If you do this, your handheld
deletes all entries marked as private. You
can, however, perform a HotSync operation
before
you delete the password: the HotSync
process backs up all entries, whether or not
they are marked private. In this case, the
following procedure restores your private
entries and lets you access them:
1. Use the Palm Desktop software and
the cradle to synchronize your data.
2. Tap Forgotten Password in Security
to remove the password and delete
all private records.
3. Perform a HotSync operation to syn-
chronize your data and restore the
private records by transferring them
from your computer to your
handheld.
I forgot the password
and my handheld is
locked.
If you assign a password and lock your
handheld, you must perform a hard reset to
continue using your handheld. See
“Performing a hard reset” in Appendix A
for more information.
Summary of Contents for Visor Visor Pro
Page 1: ...Visor Handheld User Guide Macintosh Edition ...
Page 10: ...Page 10 ...
Page 34: ...Page 34 Introduction to Your Visor Handheld ...
Page 48: ...Page 48 Entering Data in Your Handheld ...
Page 54: ...Page 54 Managing Your Applications ...
Page 62: ...Page 62 Managing Your Applications ...
Page 72: ...Page 72 Overview of Basic Applications ...
Page 164: ...Page 164 Application Specific Tasks ...
Page 192: ...Page 192 Communicating Using Your Handheld ...
Page 206: ...Page 206 Advanced HotSync Operations ...
Page 234: ...Page 234 Setting Preferences for Your Handheld ...
Page 240: ...Page 240 Maintaining Your Handheld ...
Page 268: ...Page 268 ...