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Troubleshooting Tips
Technical support
If you cannot solve your problem after reviewing the sources
listed at the beginning of this appendix, check our web site
www.handspring.com for the latest technical support information.
Before requesting support, please experiment a bit to reproduce and
isolate the problem. When you do contact support, please be ready to
provide the following information:
■
The name and version of the operating system you are using
■
The actual error message or state you are experiencing
■
The steps you take to reproduce the problem
■
The version of handheld software you are using and available
memory
To find version and memory information:
1. Tap the Applications icon
.
2. Tap the Menu icon
.
3. Tap App, and then tap Info.
Note:
Thousands of third-party add-on applications have been
written for Palm OS handhelds. Unfortunately, we are not able
to support such a large number of third-party applications.
If
you are having a problem with a third-party application, please
contact the developer or publisher of that software.
4. Tap Version to see version numbers, and tap Size to see the amount
of free memory, in kilobytes.
Summary of Contents for Visor Visor Pro
Page 1: ...Visor Handheld User Guide Macintosh Edition ...
Page 10: ...Page 10 ...
Page 34: ...Page 34 Introduction to Your Visor Handheld ...
Page 48: ...Page 48 Entering Data in Your Handheld ...
Page 54: ...Page 54 Managing Your Applications ...
Page 62: ...Page 62 Managing Your Applications ...
Page 72: ...Page 72 Overview of Basic Applications ...
Page 164: ...Page 164 Application Specific Tasks ...
Page 192: ...Page 192 Communicating Using Your Handheld ...
Page 206: ...Page 206 Advanced HotSync Operations ...
Page 234: ...Page 234 Setting Preferences for Your Handheld ...
Page 240: ...Page 240 Maintaining Your Handheld ...
Page 268: ...Page 268 ...