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Symptom
Check List
Power failure
Connect the AC Power cord and make sure that the line is completely
connected between the device and power outlet. Check the power
switch is turned on.
Can’t be started
If the lid is not closed completely, the device can’t run. Check the Lid
LED on the display window and close the lid completely.
Can’t open the lid
If the power is out, check the main fuse for the laboratory to supply
the power. If it is not solved in shortly, open the lid with emergency
lid open tool manually for safety of sample.
Can’t close the lid
Remove the dirt at the lid latch and then close the lid completely
again. If the lid seems not being closed by mechanical reason, please
contact our service team.
Noise and vibration during
running
If the device is installed on the unstable floor, please install again on
the solid flat floor horizontally.
If the rotor is not coupled appropriately, disassemble the rotor and
then check the appearance of rotor. If you find the damage of rotor,
immediately discard it.
Check balances of samples in the rotor. and load the same weight of
samples symmetrically.
6. Trouble Shooting
6.1 Check list