Hanlong UC804(P), User Manual

Page 1: ...UC804 P User Guide www hanlongtek com 86 25 84658050 Nanjing Hanlong Technology Co Ltd support hanlongtek com...

Page 2: ...ogy Co LTD gives its right to download and print copies of this content only for private use as a user manual No parts shall have the right to alter modify or use as commercial means without the expre...

Page 3: ...Notices Information 2 Cleaning To clean the device use an anti static cloth Please avoid cleaning liquids as they might damage the surface or internal electronics of the phone...

Page 4: ...r 9 Initialization 9 Getting Familiar with Your Phone 11 Hardware Components Preview 11 Icon Preview 14 Line Key Function Overview 16 Basic Features Configuration 18 Web Login 18 Administrator Passwor...

Page 5: ...al 43 Direct Pickup 44 Group Pickup 45 BLF 45 Shared Line 47 Record 48 Call Return 49 Call Park 49 Paging 50 DTMF 51 Prefix 51 Upgrade 53 Factory Reset 53 Upgrade 53 Troubleshooting 56 Why is the phon...

Page 6: ...Getting Started Getting Started Packing List The package contains the following parts please check if all the items are not missed 1 The phone device 2 The footstand 3 Handset 5...

Page 7: ...Getting Started 4 Headset cord 5 Power adapter 6 Ethernet cable 6...

Page 8: ...Getting Started 7 Quick installation reference Phone Installation 1 Attach the Foot stand 7...

Page 9: ...Getting Started 2 Connect the Handset and optional Headset 8...

Page 10: ...lization After your phone has been powered up the system boots up and performs the following steps Automatic Phone Initialization The phone finishes the initialization process by loading the saved con...

Page 11: ...hen show Initializing during the initialization By default the phone attempts to contact a DHCP server in your network in order to obtain its valid network settings e g IP address subnet mask default...

Page 12: ...information about the date time accounts soft keys messages calls and other some information Power Indicator LED To indicate the power status Line keys The phone supported up to 4 accounts 1 Steady g...

Page 13: ...n the screen 1 To return to idle screen 2 To cancel the information or call on the screen 1 To mute the voice during the call green light 2 To un mu Mute key te the call To place a Conference conferen...

Page 14: ...e To dial the previous dialed number T Redial o act as send key Volume To decrease the volume To increase the volume Hold To hold or to resume a call during a conversation Information To show the acco...

Page 15: ...ur Phone Icon Preview Icon Description Network down Registered succeed Unregistered Speakerphone mode Handset mode Headset mode Voice messages Text message Mute Do Not Disturb Volume is 0 Hold Receive...

Page 16: ...Getting Familiar with Your Phone Missed calls Forward calls Conference Keypad locked Keypad unlocked 15...

Page 17: ...ting Familiar with Your Phone 16 Line Key Function Overview Line Speed Dial BLF BLF List Voice Mail Direct Pick Up Group Pick Up Call Park Intercom DTMF Prefix Conference Forward Transfer Hold DND Red...

Page 18: ...Getting Familiar with Your Phone 17 Call Return Record URL Record Paging Group Listening Public Hold Private Hold Shared Line URL...

Page 19: ...ation This part will mainly introduce the basic configuration as the Time Language and Volume Web Login 1 Get the IP address Press Menu Status 2 Input the IP Address in the web browser 3 Input the use...

Page 20: ...d The password is mainly used for login the web interface or set the advanced settings through phone interface And the default password of the administrator is admin To change to password via Phone In...

Page 21: ...When you use the web interface user name admin password admin default Language The default Phone interface language is English To change the language via Phone interface 1 Press Menu Setting Basic Set...

Page 22: ...e and Date The time and date show on the idle page and it can be set and change by SNTP server automatically or manual setting To configure the time and Date by SNTP setting 1 To press Menu Setting Ba...

Page 23: ...and or press to change between 12 Hour or 24 Hour 3 Press and or press to change among Y M D year month day M D Y month day year D M Y day month year 4 Press or Save soft key to save the configuratio...

Page 24: ...via web interface 1 Setting Preference Time Zone 2 Select the necessary one 3 Press to save the configuration Note If the IP Phone cannot obtain the time and date from the Simple Network Time Protocol...

Page 25: ...ace 1 Press Menu Setting Basic Settings Ring Tone 2 Press and to select the aimed one 3 Press or Save soft key to save the configuration To adjust the Ring Tone Type via Web Interface 1 Account Advanc...

Page 26: ...ing Tone for the contact 5 Press Save soft key to save the contact To configure Distinctive Ring Tone via Web Interface 1 Setting Ring 2 Fill the Caller ID for each Ring Tone 3 Click to save the confi...

Page 27: ...adset mode To adjust the speaker Volume To press and during a call in speaker mode Directory In the directory you can add or delete your friends business partner or anyone others phone No so you will...

Page 28: ...2 Press and to select the targeted one Press and switched among the All calls Dialed calls Received calls Missed Calls and Forward Calls 3 Press Option soft key Add to Contacts 4 Edit the necessary i...

Page 29: ...information as Name Phone number 4 Press save soft key or to add the contacts successfully To add blacklist from history 1 Press History soft key or press Menu History Local history 2 Press and to sel...

Page 30: ...ng Placing a call by hands free speakerphone 1 Press the or press the Line key then you can hear the dial tone 2 Press the number 3 Press or press the Send soft key then the call is sending To place a...

Page 31: ...t key or press Note 1 During the conference to end the call is same as mentioned above Redial a Call To redial the last placed call from the IP Phone Press directly when LCD is on the idle interface R...

Page 32: ...lent no ring tone display Call Hold When use hold feature the Hold icon will show on the display To make a call on hold during three modes To hold a call under handset mode 1 Press Hold soft key or to...

Page 33: ...the conversation the call is on hold now 2 Enter the number that transfer to and press the send soft key or 3 Start the second conversation press or transfer soft key then transfer completed NOTE To...

Page 34: ...wants to bring C D and E in a conference 2 A press line 2 key the call is placed on hold 3 A enter the number of C and then press send soft key or 4 C answering the call 5 A press or the conference so...

Page 35: ...he line should be all available 5 Press to get all parties information Call Forward This phone supports static forward always forward busy forward and no answer forward and dynamic forward To configur...

Page 36: ...Press Menu Features Call forward No answer forward 2 Press and or press to select the enable choice 3 Enter the forward to number and on code optional off code optional 4 Press or Save soft key to sav...

Page 37: ...ward Press and or press to select the disable choice Press or Save soft key to save the configuration To cancel the forward feature via Web Interface 1 Setting Features 2 Click Off for the Always Busy...

Page 38: ...s Anonymous Call 2 Press and or press to change the Line ID 3 Press and or press to select the enable choice in Anonymous Call filed 4 Enter the call on code optional call off code optional 5 Press or...

Page 39: ...jecting anonymous call 1 Press Menu Features Anonymous Call 2 Press and or press key to select the disable choice in Rejection filed 3 Press or Save soft key to save the configuration Call Waiting To...

Page 40: ...and the LCD display Mute Icon 2 To disable the mute function press again DND When you use the DND feature the phone is to reject all incoming calls automatically and you can see the DND icon shown on...

Page 41: ...ave soft key to save the configuration Hot Line To configure Hot Line 1 Press Menu Features Hot Line 2 Enter the Number and delay time as present we support off hook auto dial 3 Press or Save soft key...

Page 42: ...is phone supports Voicemail and when there is message the message will will light green Moreover when pick up the handset or press speaker key you will hear some quick busy tone To configure the Voice...

Page 43: ...ne or Memory keys as Function Keys Memory key1 for example 2 Press and or press key to select the intercom in the type field 3 Enter the targeted Number 4 Press or Save soft key to save the configurat...

Page 44: ...feature via phone interface 1 Press Menu Features Function Keys Line or Memory keys as Function Keys Memory key1 for example 2 Press and or press key to select the Speed Dial in the type field 3 Ente...

Page 45: ...ne or Memory keys as Function Keys Memory key1 for example 2 Press and or press key to select the Speed Dial in the type field 3 Enter the value 4 Press or Save soft key to save the configuration Then...

Page 46: ...configure the Group Pick up via Web interface 1 Click Function keys Line or Memory key 2 Select the desired Line or Memory key and select Group Pickup in the Type 3 Enter the pickup code and followed...

Page 47: ...Value Number 5 Press and or press key to select the Account ID 6 Enter the Pickup Code 7 Press or Save soft key to save the configuration To configure a BLF key by web 1 Click Function keys Line or M...

Page 48: ...Line or Memory keys as Function Keys Memory key1 for example 2 Select the wanted Line or Memory key 3 Press and or press key to select the Shared Line in the type field 4 Press and or press key to se...

Page 49: ...key on the phone To configure the record via phone interface 1 Press Menu Features Function Keys Line or Memory keys as Function Keys Memory key1 for example 2 Select the wanted Line or Memory key 3 P...

Page 50: ...tion Keys Memory key1 for example 2 Select the wanted Line or Memory key 3 Press and or press key to select the Key Event in the type field 4 Press and or press key to select the Call Return 5 Press o...

Page 51: ...ia Web interface 1 Click Function key Line or Memory key 2 Select the desired Line or Memory key and select Direct Pickup in the Type 3 Click the to save the configuration Paging With this feature you...

Page 52: ...s Line or Memory keys as Function Keys Memory key1 for example 2 Select the wanted Line or Memory key 3 Press and or press key to select the DTMF in the type field 4 Enter the value 5 Press or Save so...

Page 53: ...to select the Prefix in the type field 4 Enter the value 5 Press or Save soft key to save the configuration To configure the Prefix via Web interface 1 Click Function key Line or Memory key 2 Select t...

Page 54: ...server where the new code image is located The TFTP upgrade can work in either static IP or DHCP mode using private or public IP address It is recommended to set the TFTP server address in either a pu...

Page 55: ...segment 3 Go to File Configure Security to change the TFTP server s default setting from Receive Only to Transmit Only for the firmware upgrade 4 Start the TFTP server in the UC IP PHONE s web config...

Page 56: ...ilable http www solarwinds com products freetools free_tftp_server aspx To upgrade manually via the Web configuration interface Download the firmware Click Management Upgrade Click Brower or the blank...

Page 57: ...hone display Network Unavailable Ensure that the Ethernet cable is plugged into the Internet port on the phone and the Ethernet cable is not loose Ensure that the switch or hub in your network is oper...