Hanlong UC806, User Manual

Page 1: ...support hanlongtek com Nanjing Hanlong Technology Co Ltd USER GUIDE UC806 P Version 1 0 3 59 ENTERPRISEHDIPPHONE 86 25 84608050...

Page 2: ...ogy Co LTD gives its right to download and print copies of this content only for private use as a user manual No parts shall have the right to alter modify or use as commercial means without the expre...

Page 3: ...Notices Information 2 Cleaning To clean the device use an anti static cloth Please avoid cleaning liquids as they might damage the surface or internal electronics of the phone...

Page 4: ...Initialization 9 Getting Familiar with Your Phone 11 Hardware Components Preview 11 Icon Preview 14 Memory Key Function Overview 16 Basic Features Configuration 18 Web Login 18 Administrator Password...

Page 5: ...Message 51 Intercom 52 Speed Dial 54 Direct Pickup 54 Group Pickup 55 BLF 56 Shared Line 57 Record 59 Call Park 59 Paging 60 DTMF 61 Prefix 61 Upgrade 63 Factory Reset 63 Upgrade 63 Troubleshooting 66...

Page 6: ...Getting Started Getting Started Packing List The package contains the following parts please check if all the items are not missed 1 The phone device 2 The footstand 3 Handset 5...

Page 7: ...Getting Started 4 Headset cord 5 Power adapter 6 Ethernet cable 6...

Page 8: ...Getting Started 7 Quick installation reference Phone Installation 1 Attach the Foot stand 7...

Page 9: ...Getting Started 2 Connect the Handset and optional Headset 8...

Page 10: ...lization After your phone has been powered up the system boots up and performs the following steps Automatic Phone Initialization The phone finishes the initialization process by loading the saved con...

Page 11: ...hen show Initializing during the initialization By default the phone attempts to contact a DHCP server in your network in order to obtain its valid network settings e g IP address subnet mask default...

Page 12: ...er some information Power Indicator LED To indicate the power status Line keys The phone supported up to 4 accounts 1 Steady green idle interface during a call 2 Blink red a call incoming Soft keys La...

Page 13: ...mute the call Conference To place a conference call Memory Keys To be configured as different function as 1 Line 2 Speed Dial 3 BLF 4 BLF List 5 Voice mail 6 Direct Pickup 7 Group Pickup 8 Call Park...

Page 14: ...the volume To increase the volume Hold To hold or to resume a call during a conversation 13 Information To show the accounts status and some other relevant information Transfer To transfer a call to...

Page 15: ...ur Phone Icon Preview Icon Description Network down Registered succeed Unregistered Speakerphone mode Handset mode Headset mode Voice messages Text message Mute Do Not Disturb Volume is 0 Hold Receive...

Page 16: ...Getting Familiar with Your Phone Missed calls Forward calls Conference Keypad locked Keypad unlocked 15...

Page 17: ...ing Familiar with Your Phone 16 Memory Key Function Overview Line Speed Dial BLF BLF List Voice Mail Direct Pick Up Group Pick Up Call Park Intercom DTMF Prefix Conference Forward Transfer Hold DND Re...

Page 18: ...Getting Familiar with Your Phone 17 Call Return Record URL Record Paging Group Listening Public Hold Private Hold Shared Line URL...

Page 19: ...This part will mainly introduce the basic configuration as the Time Language and Volume Web Login 1 Get the IP address Press Menu Status Information 2 Input the IP Address in the web browser 3 Input t...

Page 20: ...0 122 5090 Administrator Password The password is mainly used for login the web interface or set the advanced settings through phone interface And the default password of the administrator is admin To...

Page 21: ...Password 2 Fill the value 3 Click to save the configuration Note When you use the web interface user name admin password admin default Language The default Phone interface language is English To chang...

Page 22: ...b Language 2 Select the necessary one 3 Press to save the configuration Note All languages may not be available for selection The available languages depend on the language packs currently loaded to t...

Page 23: ...Daylight Saving 4 Press or Save soft key to save the configuration Note Press all zone will show on the display select the one you want and press save or confirm key to save the configuration To confi...

Page 24: ...12 Hour or 24 Hour 3 Press and or press to change among Y M D year month day M D Y month day year D M Y day month year 4 Press or Save soft key to save the configuration To configure the DHCP time 1 T...

Page 25: ...ult 2 Network Advanced NTP Server 3 Fill the value in the blank To change the Time Zone and Date Display Format via web interface 1 Setting Preference Time Zone 2 Select the necessary one 3 Press to s...

Page 26: ...of the ring tone To adjust the Ring Tone Type via Phone interface 1 Press Menu Setting Basic Settings Ring Tone 2 Press and to select the aimed one 3 Press or Save soft key to save the configuration T...

Page 27: ...igure Distinctive Ring Tone via Phone Interface 1 Press Directory 2 Select the target contact 3 Press Detail soft key to edit the contact 4 Press and to select the wanted Ring Tone for the contact 5 P...

Page 28: ...Basic Features Configuration To configure Distinctive Ring Tone via Web Interface 1 Directory Directory Contact 2 Choose the Ring Tone you want to use 3 Click to save the configuration 27...

Page 29: ...the handset volume To press and during a call in handset mode To adjust the headset volume To press and during a call in headset mode To adjust the speaker Volume To press and during a call in speake...

Page 30: ...key or to add the contacts successfully To add contacts from Logs 1 Press History soft key or press Menu Logs Local history 2 Press and to select the targeted one Press and switched among the All cal...

Page 31: ...Basic Features Configuration To add contacts via web interface 1 Click Directory 2 Enter the name number and some other information 3 Press and then press button B To add contacts into blacklist 30...

Page 32: ...s History soft key or press Menu Logs Local history 2 Press and to select the targeted one 3 Press Option soft key Add to Blacklist 4 Edit the necessary information as Name Phone number 5 Press save s...

Page 33: ...y call history or Directory 1 Press the History soft key On the idle page or Menu History Directory 2 Press and to select the targeted one 3 Press Send soft key to make the call Note 1 The key is set...

Page 34: ...ceive a call by handset Pick up the handset the conversation is built To receive a call by headset Press and now the conversation is built To receive a call by hands free speaker 1 Option 1 Press dire...

Page 35: ...Webpage 1 To Click Account Advanced 2 To choose Yes for the Auto Answer 3 To click Saveset to save the configuration To Disable Auto Answer via Webpage 1 To Click Account Advanced 2 To choose No for t...

Page 36: ...soft key or to hold the current call 2 Press Resume soft key or to resume the call on hold To hold a call during the speaker mode 1 Press Hold soft key or to hold the current call 2 Press Resume soft...

Page 37: ...or 3 Start the second conversation press or transfer soft key then transfer completed NOTE To transfer calls across SIP domains SIP service providers must support transfer across SIP domains Blind tr...

Page 38: ...wants to bring C D and E in a conference 2 A press line 2 key the call is placed on hold 3 A enter the number of C and then press send soft key or 4 C answering the call 5 A press or the conference so...

Page 39: ...e A hangs up the call the conference is ended while if B or C drops the call A C or A B conversation continues 3 The conference feature is not available on all servers For more information contact you...

Page 40: ...igured number 1 Press Menu Features Call forward Always Forward 2 Press and or press to select the enable choice 3 Enter the forward to number and on code optional off code optional 4 Press or Save so...

Page 41: ...4 Press or Save soft key to save the configuration To configure no answer forward No Answer Forward Incoming calls are forwarded if not answered after some time 1 Press Menu Features Call forward No a...

Page 42: ...abled the Forward Icon will display on Top of the LCD To configure Forward via Web Interface 1 Setting Features 2 Click On for the Always Busy No Answer 3 Fill the Forward to Number 4 Optional fill th...

Page 43: ...Forward Press and or press to select the disable choice Press or Save soft key to save the configuration To cancel the forward feature via Web Interface 1 Setting Features 2 Click Off for the Always B...

Page 44: ...n via phone interface 1 Press Menu Features Function Keys Line or Memory keys as Function Keys Memory key1 for example 2 Select the wanted Line or Memory key 3 Press and or press key to select the Key...

Page 45: ...nd or press to change the Line ID 3 Press and or press to select the enable choice in Anonymous Call filed 4 Enter the call on code optional call off code optional 5 Press or Save soft key to save the...

Page 46: ...all 1 Press Menu Features Anonymous Call 2 Press and or press key to change the Line ID 3 Press and or press key to select the enable choice in Rejection filed 4 Press or Save soft key to save the con...

Page 47: ...t headset and speakerphone To mute the call during a call including a conference call 1 Press the mute key then the mute key glows green and the LCD display Mute Icon 2 To disable the mute function pr...

Page 48: ...nd then there is no DND icon on the LCD Key as Send To configure Key as Send 1 Press Menu Features Key as Send 2 Press and or press key to select the enable choice 3 Press or Save soft key to save the...

Page 49: ...out 1 Click Webpage Setting Preference 2 Fill the blank of No Key Entry Timeout for example 5 seconds 0 means never timeout you should press the send key the dial out the number 3 Click the to save th...

Page 50: ...he configuration To enable Keypad Lock via Webpage 1 Click Webpage Setting Preference 2 To choose the Lock keys 3 To fill the unlock PIN and auto lock time 4 Fill the Emergence Number when the phone i...

Page 51: ...er the Number and delay time as present we support off hook auto dial 3 Press or Save soft key to save the configuration To configure Hotline auto dial via Web Interface 1 Setting Features 2 Fill the...

Page 52: ...on and then now the Hotline auto dial is cancelled Advanced Features Voice Message This phone supports Voicemail and when there is message the message will will light green Moreover when pick up the h...

Page 53: ...stem administrator Intercom When use the intercom feature you can quickly get access connect to the configured one To configure intercom feature via phone interface 1 Press Menu Features Function Keys...

Page 54: ...eys Line or Memory key 2 Select the wanted Line or Memory key 3 Enter the desired phone number in the Value field 4 Select the Account ID 5 Click the to save the configuration Note This feature is not...

Page 55: ...the configuration Then the selected Line or Memory key will work as Speed Dial To configure Speed Dial feature via Web Interface 1 Click Function keys Line or Memory key 2 Select the wanted Line or M...

Page 56: ...the desired phone number in the Value field 4 Select the Account ID 5 Click the to save the configuration Group Pickup With this feature you can pick up the specified group that you want incoming call...

Page 57: ...red line is ringing the light is blinking red press the BLF key to pick the phone up directly 3 When the monitored line is calling or in a conversation the light is steady red To configure a BLF key b...

Page 58: ...ilable on all servers For more information contact your system administrator Shared Line This feature allows subscribers to share SIP lines Moreover it also provides status monitoring of the shared li...

Page 59: ...key as shared line via Web Interface 1 Click Function keys Line or Memory key 2 Select the desired Line or Memory key and select Shared Line in the Type 3 Enter the Value 4 Enter the Label 5 Select t...

Page 60: ...the Record 5 Press or Save soft key to save the configuration To configure the record via Web Interface 1 Click Function keys Line or Memory key 2 Select the desired Line or Memory key and select Rec...

Page 61: ...the Type 3 Click the to save the configuration Paging With this feature you can call a phone directly To configure the paging via phone interface 1 Press Menu Features Function Keys Line or Memory key...

Page 62: ...in the type field 4 Enter the value 5 Press or Save soft key to save the configuration To configure the DTMF via Web interface 1 Click Function keys Line or Memory key 2 Select the desired Line or Me...

Page 63: ...Save soft key to save the configuration To configure the Prefix via Web interface 1 Click Function key Line or Memory key 2 Select the desired Line or Memory key and select Prefix in the Type 3 Fill t...

Page 64: ...e can be configured with a TFTP server where the new code image is located The TFTP upgrade can work in either static IP or DHCP mode using private or public IP address It is recommended to set the TF...

Page 65: ...The PC running the TFTP server and the UC IP PHONE should be in the same LAN segment 3 Go to File Configure Security to change the TFTP server s default setting from Receive Only to Transmit Only for...

Page 66: ...des A free Windows version TFTP server is available http www solarwinds com products freetools free_tftp_server aspx To upgrade manually via the Web configuration interface Download the firmware Click...

Page 67: ...hone display Network Unavailable Ensure that the Ethernet cable is plugged into the Internet port on the phone and the Ethernet cable is not loose Ensure that the switch or hub in your network is oper...