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User’s Manual

   

TECHNICAL SUPPORT (FAQ) 

Q & A FOR GENERAL PROBLEMS 

PROBLEM & QUESTION 

POSSIBLE SOLUTION 

Power LED is not on 

*Check if the Power Switch is in the ON position 

*Power Cord should be connected 

No Plug & Play 

*Check if the PC system is Plug & Play compatible 

*Check if the Video Card is Plug & Play compatible 

* Check if any plug pins on the VGA or DVI-D connector are 

bent 

The display is too dark or too 
bright. 

*Adjust the Contrast and Brightness Controls. 

Picture bounces or a wave 
pattern is present in the picture 

*Move electrical devices that may cause electrical interference. 

The power LED is ON 
(orange) but there’s no video 
or no picture. 

*Computer Power Switch should be in the ON position. 

*Computer Video Card should be snugly seated in its slot 

*Make sure monitor’s video cable is properly connected to the 

computer. 

*Inspect monitor’s video cable and make sure none of the pins 

are bent. 

*Make sure computer is operational by hitting the CAPS LOCK 

key on the keyboard while observing the CAPS LOCK LED. 
The LED should either turn ON or OFF after hitting the CAPS 
LOCK key. 

Missing one of the primary 
colors (RED, GREEN, or 
BLUE) 

*Inspect the monitor’s video cable and make sure that none of 

the pins are bent. 

Screen image is not centered or 
sized properly. 

* Adjust pixel frequency CLOCK and PHASE or press hot-key 

(

 

Button) 

Picture has color defects 

(White does not look white) 

*Adjust RGB color or select color temperature 

The screen resolution needs to 
be adjusted 

*Use win 2000/ME/XP Right click anywhere on desktop and 

select

 Properties

>

Settings

>

Screen Resolution

. Use the silder 

to adjust the reslution and click 

Apply

 

No sound is outputted from 
monitor’s built-in speaker 

*Make sure PC audio output cable is connected to screen’s LINE 

IN port (or AUDIO IN port). 

*Make sure the sound volume adjustment can be clearly 

17 

Summary of Contents for JC199

Page 1: ...JC199...

Page 2: ...ng the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation betwee...

Page 3: ...rgy saving mode after a certain time beneficial both for the user and the environment Electrical safety Emissions Electromagnetic fields Noise emissions Ecology The product must be prepared for recycl...

Page 4: ...recycling of industrial technology devices at the end of life These devices contain recyclable materials which can be re decomposed and re integrated into brand new marvels On the contrary other mater...

Page 5: ...NTENTS OF THE PACKAGE 8 INSTALLATION INSTRUCTIONS 9 POWER 9 MAKING CONNECTIONS 10 ADJUSTING THE VIEWING ANGLE 11 OPERATING INSTRUCTIONS 12 GENERAL INSTRUCTIONS 12 FRONT PANEL CONTROL 13 HOW TO ADJUST...

Page 6: ...r and follow the kit instructions Slots and openings in the back and bottom of the cabinet are provided for ventilation To ensure reliable operation of the monitor and to protect it from overheating b...

Page 7: ...of the time Due to the nature of the LCD screen an afterimage of the previous screen may remain after switching the image when the same image is displayed for hours In this case the screen is recover...

Page 8: ...tions 1280 X 1024 60Hz EPA ENERGY STAR Ergonomic Design Space Saving Compact Case Design CHECKING THE CONTENTS OF THE PACKAGE The product package should include the following items LCD Monitor Screen...

Page 9: ...the clips are fully engaged in the base REMOVAL 1 Flip over the monitor so that it is upside down 2 Press the 2 clips on the base that holds the monitor in place 3 Gently press and hold the 2 clips wh...

Page 10: ...cable Dual input mode optional to the back of the monitor and connect the other end to the computer s DVI D port 3 Connect the audio cable between the monitor s audio input and the PC s audio output g...

Page 11: ...Hold the stand so you do not topple the monitor when you change the monitor s angle The monitor s angle is adjustable from 5 to 20 Figure 3 Monitor Angle NOTES Do not touch the LCD screen when you ch...

Page 12: ...he picture can be adjusted to your personal preference The power cord should be connected Connect the Signal cable from the monitor to the VGA card Press the power button to turn on the monitor The po...

Page 13: ...conds will start Auto Adjust function when using VGA input only The auto adjustment function is used to optimize the horizontal position vertical position clock and phase NOTES Do not install the moni...

Page 14: ...he AUTO SEARCH option to activate or deactivate the automatic signal search function For DVI HDMI Input only COLOR SETTING WARM NATURE COOL Adjust the color temperature value of the display according...

Page 15: ...the option and select a language Reference only the OSD Language depends on the selected model H POSITION Select H POSITION option to adjust the horizontal position of the OSD Enter the option and adj...

Page 16: ...tates Environmental Protection Agency EPA and The Swedish Confederation Employees NUTEK This feature is designed to conserve electrical energy by reducing power consumption when there is no video inpu...

Page 17: ...he computer Inspect monitor s video cable and make sure none of the pins are bent Make sure computer is operational by hitting the CAPS LOCK key on the keyboard while observing the CAPS LOCK LED The L...

Page 18: ...User s Manual identified Make sure the System Silence option in the monitor menu is on 18...

Page 19: ...70Hz 31 469 70 090 4 640 480 60Hz 31 469 59 940 5 640 480 67Hz 35 000 66 667 6 640 480 72Hz 37 861 72 809 7 640 480 75Hz 37 500 75 000 8 720 400 70Hz 31 469 70 087 9 800 600 56Hz 35 156 56 250 10 800...

Page 20: ...nput Terminal VGA DVI D Dual Input Model Maximum Screen Size Hor 376 32mm Ver 301 06mm Power Source 100 240VAC 50 3Hz 60 3Hz Environmental Considerations Operating Temp 5 to 40 C Storage Temp 20 to 65...

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