How do I find the Software (UI) Version from the
device?
The Software (UI) version can be found in "Settings" → "About tablet".
POWER
How to check the Tablet if the Tablet cannot be turned
on?
- If the power is low, connect to the electric outlets.
- Press and hold the POWER/ Force-off button for 8 seconds until the
Hannspree logo appears.
- Check the video display system is not in the external monitor mode.
AUDIO
Why is there no sound during music and video
playback?
Make sure the speaker is not covered by any objects.
Make sure the volume isn't turned down all the way or muted.
Music on your Tablet may have been be paused. If you are using
headphones with a play button, try pressing the play button to resume
playing.
BATTERY
Does the Product support USB charging?
Please refer to the product’s User manual to see if it can be charged
via USB port. However this may take longer than charging the tablet
using the AC adapter if one was supplied.
How many hours should it take to fully charge the
battery?
For the first two times of charging the battery, the charging time may
take up to 10 hours; succeeding times may take up to 5 hours.
During charging, the battery icon on the screen will scroll.
When charging is complete, the battery icon will turn green and stop
scrolling.
Note: We suggest powering off the device to plug in the power adapter
for charging.
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Summary of Contents for Hannspree Hanns.G Series
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