Hans 2 QUAD, Owner'S Manual

Page 1: ...UAD has been evaluated by ASSE International for Halal compliance Model 2 QUAD is certified by ASSE International to LEC 2006 Model 2 QUAD is certified by Intertek to UL STD 979 Model 2 QUAD is certif...

Page 2: ...on Corrected Installation Manual PN from 8910 to 10110 Terms Definitions Updated Power Cycle from 30 to 60 seconds System Specifications Removed note about well switch Installation Start Up Updated sc...

Page 3: ...osition 65 Warning 9 Warranty Terms of Use 9 Terms Definitions 10 System Specifications 11 System Overview 13 Installation Start Up 14 Display Navigation Home Screen 15 Menu Screen 16 Sensors Screen 1...

Page 4: ...1 TDS Settings 22 Basic System Settings 23 Multi Unit Set Up 24 Auto Control Settings 25 System Diagnostics 26 System Restart 27 Wi Fi Set Up 28 Software Updates 31 Operational States 32 Warnings Aler...

Page 5: ...local dealer or distributor to determine proper recovery for your use Prior to operating or servicing the QUAD this manual must be read and understood Keep this and all associated documentation availa...

Page 6: ...obtain frequent microbiological testing recommended twice per year minimum of the well water entering the system by an accredited drinking water laboratory to monitor continued compliance with the ap...

Page 7: ...t the outlet have a proper outlet installed by a qualified technician CAUTION The manufacturer also recommends that the user periodically test the output water to verify the system is performing corre...

Page 8: ...ight or extreme hot or cold temperatures The system requires an ambient temperature range of 35 to 120 degrees Fahrenheit The QUAD has a non metallic valve system Installing it on metal plumbing will...

Page 9: ...ich is known to the State of California to cause cancer For more information go to www P65Warnings ca gov Warranty Terms of Use Please refer to the HANS Premium Water website for Terms of Sale and War...

Page 10: ...ut Water Clean water output from the system pH Scale of acidity from 0 14 with 7 being neutral Power Cycle Unplugging the unit from power waiting 60 seconds then reconnecting unit to power ppm Parts p...

Page 11: ...water output flow and recovery rate efficiency For inlet pressure that exceeds 60 psi a pressure reducing valve PRV must be installed Inlet Water Source The HANS Premium Water QUAD is designed to ope...

Page 12: ...miumwater com support for further information This Reverse Osmosis system contains replaceable treatment components critical for effective performance It is the user s responsibility to heed all alert...

Page 13: ...System Overview Exploded view of the overall system and identification of the various sub assemblies Model 2 QUAD total dry weight 385 lbs 10100 03 13...

Page 14: ...Up Installation should be performed by a qualified technician Refer to the HANS Premium Water Installation Manual Model 2 QUAD P N 10110 available for download at www hanspremiumwater com support 101...

Page 15: ...tional parameters as well as filter life and total output clean water Display Navigation Home Screen 10100 03 15 The top banner is universal across all screens and shows detailed operating data for th...

Page 16: ...screen is navigation hub which provides access to all sub screens 10100 03 16 The sensors controls and solenoids screens primarily used during maintenance service From the home screen select menu Men...

Page 17: ...the home screen select sensors Recovery rate is a cumulative average since the last recovery reset TDS readings are set to a default value of 100 after a reboot power cycle or software upgrade TDS sen...

Page 18: ...est or start up cycle 10100 03 18 From the home screen select controls There is a 30 second delay to pump start up after a system reset During that delay the controls screen offers the user the option...

Page 19: ...ation while also providing the user with manual control of each solenoid when the system is in manual mode 10100 03 19 The system can only be placed into manual mode from the controls screen A button...

Page 20: ...ettings 10100 03 20 The service screen is typically only used during installation and or service maintenance The current software and control board versions are listed in the upper right corner From t...

Page 21: ...ements the current total usage in gallons and the percentage of life left based on total usage A filter flush is performed when replacing elements during routine maintenance see the service manual P N...

Page 22: ...lts of the pre installation water testing TDS Settings From the home screen select menu then service then TDS settings 10100 03 22 Once the TDS range is set the inlet TDS value will not go below the i...

Page 23: ...arket Basic System Settings Recovery Mode High increased recovery rate during operation Standard standard recovery rate during operation Display Units Imperial or metric depending on market From the h...

Page 24: ...unit needs to be configured to identify its position in the overall system From the home screen select menu then service then multi When properly configured multi unit systems will adjust operational...

Page 25: ...her outlet pressure or outlet flow From the home screen select auto Maintain Pressure Automatic operation maintaining outlet pressure between 65 and 50 psi based on flow rate Maintain Flow Automatic o...

Page 26: ...related to the various line items This screen is typically used for service and or troubleshooting The total fault counts can be reset by pressing the reset counts button 10100 03 26 From the home scr...

Page 27: ...be restarted manually 10100 03 27 From the home screen select menu then service then diagnostics then restart system Pressing the restart system button will produce a secondary confirmation window Th...

Page 28: ...pplication 10100 03 28 1 If you re a first time user create an account 2 Once logged in select Set Up New HANS Device 3 The app will direct the user to initialize Wi Fi set up on the HANS unit Downloa...

Page 29: ...From the home screen of the HANS unit select menu then service then Press to setup Wi Fi 5 With the Wi Fi Set up initialized the upper left corner of the screen will show Listening as HANS Wi Fi Set...

Page 30: ...ame and password 8 Verify connection to router and to cloud in the upper left corner of the HANS unit screen Wi Fi Set up continued If properly connected to the router and cloud the upper left corner...

Page 31: ...cally download and install software updates with the push of a button 10100 03 31 From the home screen select menu then OTA Update OTA is an acronym for over the air Pressing the OTA button will produ...

Page 32: ...sed on inputs user selections or system faults The operational state is displayed at the center of the screen banner Operational States 10100 03 32 The top banner is universal across all screens and s...

Page 33: ...service and or maintenance This is a manual operation which is typically performed by a qualified technician Filter Flush The filter flush cycle is intended to be used after replacing filters during...

Page 34: ...erating at lower input pressures This is an automatic operation which will remain in effect until the pump inlet pressure is above 30 PSI Maintaining 50 65 psi Maintaining pressure is the default oper...

Page 35: ...he outlet pressure rises above 35 psi The system will remain in this state until the outlet pressure drops below the 35 psi threshold Running Flush A running flush occurs when the system has been cont...

Page 36: ...e alerts or warnings 10100 03 36 The banner for the alerts screen is unique in that it displays Wi Fi connectivity device ID and electronic hardware information From the home screen select menu then a...

Page 37: ...ower source wait 60 seconds then reconnect the system to power Disconnected from cloud Disconnected from cloud The system has lost connection with the cloud Often this is due to a temporary interrupti...

Page 38: ...e outlet TDS is greater than 25 of the inlet TDS If the outlet TDS is above this threshold the system with continue to operate but in an active alert state High pump pressure shutdown High pump pressu...

Page 39: ...p speed fault In shutdown The pump speed is not as expected Perform a power cycle by unplugging the unit from the power source wait 60 seconds then reconnect the system to power If this does not resol...

Page 40: ...re If an audible beeping noise is heard from the e box perform a system restart see page 27 If a system restart does not fix the issue replace the e box refer to the Service Maintenance manual P N 101...

Page 41: ...10100 03 41 P N 10100 03 26700 Haggerty Road Farmington Hills MI 48331 888 986 4156 Model 2 Quad Owner s Manual...