Hansa C27hs O&M Manual - Issue 1 - 04/10/2016
© Hansa Chippers 2016
13
H
ANSA
C
HIPPER
I
NDUSTRIAL
L
IMITED
W
ARRANTY
The warranty applies to new purchased HANSA product identified by the Machine Serial number as part of
this registration process.
Your Warranty Registration confirmation email is your identification for warranty service.
In order to take advantage of the HANSA limited warranty you must have, maintenance performed according
to the schedule contained in the relevant o
wner’s manual supplied with this product by an authorised HANSA
dealer. In order to ensure the safe operation of this product, we strongly recommend that you only use an
authorised HANSA dealer for servicing. The cost of routine or required maintenance and services is the
responsibility of the purchaser.
In New Zealand Hansa Products Ltd will recognise your statutory rights under the Consumers Guarantee Act
1993.
In Australia this warranty is given by Hansa Australia Pty Ltd. This warranty is provided in addition to other
rights and remedies you have under law: Our goods come with guarantees which cannot be excluded under
the Australian Consumer Law. You are entitled to replacement or refund for a major failure and to
compensation for other reasonably foreseeable loss or damage. You are entitled to have the goods repaired
or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
HANSA warrants each new HANSA Chipper free from defect in material and workmanship under normal use
and routine servicing, for the warranty period specified below and conditional to the limitations and
exclusions printed below.
The purchaser must keep a record of all service and maintenance history as proof of servicing history. This
maybe requested when assessing any future warranty claim.
To qualify for this HANSA Limited Warranty the warranty registration must be completed within ten (10) days,
following the date of purchase.
The warranty registration must accompany the HANSA product when warrantable repairs are requested. If
the warranty registration is lost or destroyed, proof of purchase documentation clearly recognising the
machine serial number shall be accepted for warranty purposes. Where neither is available and HANSA
does not have any record of the purchaser’s details the warranty period shall be calculated from the
appropriate dealer wholesale sale date. Any claim under this warranty must be made within the warranty
period specified below.
Any authorised HANSA dealer is further authorised to repair or replace any part which proves defective
within the limits of this warranty at no charge to the owner, covering parts and labour. Consumables items
such as but not limited to oils, grease, blades and belts shall be the responsibility of the owner. All defective
parts replaced under this warranty become the property of HANSA. Transportation cost for the product either
to or from an authorised HANSA dealer is the responsibility of the owner.
This Hansa Chippers Limited Warranty may be subject to cancellation if the above requirements are not
performed.
Exclusions
The warranties contained herein shall NOT APPLY TO:
Any damage which results from neglect of periodic maintenance specified by HANSA.
Any damage which results from repair or maintenance operations by methods other than specified
by HANSA.
Any damage which results from misuse or use beyond the limitations of the intended purpose
specified by HANSA, such as overloading, including foreign objects such as stones, pieces of steel,
glass etc being dropped into the running machine or use under abnormal conditions (in HANSA’s
sole judgement).
Any damage which results from use of non-genuine parts, lubricant or fluid not approved by HANSA.
Any damage resulting from modification or installation in other products in a way not approved by
Hansa which has any influence on the function and/or performance of the products.
Any damage which results from operation other than specified in the Owner’s Manual either
intentionally or by error.
