Hansaton EXCITE sound XC R312, Manual

Page 1: ...sound XC R312 behind the ear BTE hearing aid guide EXCITE by HANSATON...

Page 2: ...l really good about the entire hearing experience start to finish Our ingenious products technologies services and programs offer a level of personalization you can t get anywhere else This user guide...

Page 3: ...___________________________ Serial number _______________________________ Battery size 312 Warranty ___________________________________ Program 1 is for _____________________________ Program 2 is for...

Page 4: ...Quick reference 2 beeps every 30 minutes Low battery warning Battery size 312 On Off Multi function button On Off Open...

Page 5: ...mobile phone with your hearing aids 26 Adjusting volume balance between mobile phone calls and your environment 28 TV Connector 29 Tinnitus masker 30 Flight mode 31 Connectivity overview 33 Caring fo...

Page 6: ...ding on your customized fitting 4 Battery door on off close the door to turn on your hearing aids partly open the door to turn off your hearing aids Opening the door all the way gives you access to ch...

Page 7: ...3 3 2 2 3 4 5 1 7 6 8 1 2 2 3 3 4 sound XC R312 hearing aids...

Page 8: ...g Hearing aids should only be used as directed by your physician or hearing care professional Hearing aids will not restore normal hearing and will not prevent or improve a hearing impairment resultin...

Page 9: ...y interference do not use the wireless hearing aids and contact the manufacturer of the active implant Please note that interference can also be caused by power lines electrostatic discharge airport m...

Page 10: ...ng hearing Speak with your hearing care professional to ensure the maximum output of your hearing aids is suitable for your particular hearing loss Your hearing aids operate in the frequency range of...

Page 11: ...care professional Domes should never be fitted on clients with perforated eardrums exposed middle ear cavities or surgically altered ear canals In the case of such a condition we recommend to use a c...

Page 12: ...y all day Your hearing aids use the most modern components to provide the best possible sound quality in every listening situation However communication devices such as digital mobile phones can creat...

Page 13: ...l about suitable drying methods The dome should be changed every three months or when it becomes stiff or brittle This is to prevent the dome from detaching from the tube spout during insertion into o...

Page 14: ...aring aids and a mobile phone can be predicted by adding the rating for the hearing aid immunity to the rating for the mobile phone emissions For example the sum of the hearing aid rating of 4 M4 and...

Page 15: ...e try these hearing aids with your mobile phone or if you are purchasing a new phone please be sure to try it with your hearing aids prior to purchase For additional guidance please ask your hearing c...

Page 16: ...rogram to provide temporary relief from tinnitus The underlying principle of sound enrichment is to provide supplementary noise stimulation which can help defocus your attention from your tinnitus and...

Page 17: ...hould discontinue use of the device and seek medical attention The volume of the tinnitus masker can be set to a level which could lead to permanent hearing damage when used for a prolonged period of...

Page 18: ...he diagnosis and treatment of tinnitus Good health practice requires that a person reporting tinnitus have a medical evaluation by a licensed ear physician before using a sound generator The purpose o...

Page 19: ...ft ear Hearing aids with domes 1 Place the hearing aid over the top of your ear 2 Hold the wire where it attaches to the dome and gently push the dome into your ear canal The wire should lie flush aga...

Page 20: ...nd index finger The opening should be pointing in towards your ear canal with the hearing aid resting above your ear 2 Carefully insert the custom mold into your ear The mold should fit into your ear...

Page 21: ...are professional can increase the start up delay if required 2 Off Partially open the battery door 3 Open Fully open the battery door to access and change the battery When turning your hearing aids on...

Page 22: ...arning your hearing care professional can change its pitch or loudness If you prefer it can be turned off entirely Your hearing aids are designed to generate a low battery warning every 30 minutes unt...

Page 23: ...open side and remove 3 Insert the new battery into the battery compartment with the plus sign on the battery facing the same way as the battery indicator on the battery door This will ensure that the...

Page 24: ...ronmentallyfriendlyway Toprolongbatterylife remembertoturnyour hearingaidsoffwhen not inuse especially whenasleep Removethebatteries and keep thebattery dooropenwhilehearing aids arenot being worn esp...

Page 25: ...settings Your hearing care professional may change the functionality of the buttons See your hearing care professional for more information Multi function button The multi function button on your hear...

Page 26: ...eps Program 1 e g automatic program 1 beep Program 2 e g speech in noise 2 beeps Program 3 e g Telephone 3 beeps Program 4 e g music 4 beeps Please see the front of this booklet for a listing of your...

Page 27: ...rease the volume and Push the lower part of the button on the hearing aid to decrease the volume As you change the volume your hearing aids will beep Volume setting Beeps Suggested volume level 1 beep...

Page 28: ...w a list of found Bluetooth enabled devices Select your hearing aid from the list to simultaneously pair both hearing aids You will hear a melody when your phone has been successfully paired to your h...

Page 29: ...in range This can take up to 2 minutes The connection will be maintained as long as the phone remains ON and within a range of up to 10 m 30 ft To switch a call between your hearing aids and the spea...

Page 30: ...red and connected to a phone you will hear the caller s voice directly in your hearing aids Your hearing aids pick up your voice through their own microphones You do not need to hold your mobile phone...

Page 31: ...r hearing aids pick up your voice through their own microphones Accepting a mobile phone call When receiving a call an incoming call notification will be heard in the hearing aids The call can be acce...

Page 32: ...2 seconds Alternatively end the call on your phone as you normally would Rejecting a phone call An incoming call can be rejected by holding down the upper or lower part of the button on either hearin...

Page 33: ...ile phone Push the upper part of the hearing aid button to increase the call volume and decrease the volume of sounds in your environment Push the lower part of the hearing aid button to decrease the...

Page 34: ...ough the TV Connector accessory Push the upper part of the hearing aid button to increase the TV volume and decrease the volume of sounds in your environment Push the lower part of the hearing aid but...

Page 35: ...the tinnitus masker program To adjust the noise level Pushtheupperpart ofthehearing aid buttontoincrease thetinnitus masker and Pushthelowerpart ofthehearing aid buttontodecreasethetinnitus masker Rem...

Page 36: ...de Entering flight mode will not disable normal hearing aid functionality only the Bluetooth connectivity functions Entering flight mode To disable the Bluetooth wireless function and enter flight mod...

Page 37: ...33 Exiting flight mode To enable the Bluetooth wireless function and to exit flight mode 1 Open the battery door 2 Close the battery door 1 2...

Page 38: ...stration below shows the connectivity options available for your hearing aids The TV Connector can be connected to any audio source such as a TV stereo system computer and other audio sources Mobile p...

Page 39: ...otwearyourhearingaidsinthebathor showerorimmersetheminwater Ifyourhearingaidsdobecomewet donot attempttodrytheminanovenormicrowave Do notadjustanycontrols Openthebattery doors immediately removethebat...

Page 40: ...Regularuseofadehumidifier suchasa Clean Drykit canhelppreventcorrosionand prolongthelifeofyourhearingaids Remove batteriesbeforeusingadehumidifier Do notdropyourhearingaidsorknockthem againsthardsurfa...

Page 41: ...an demonstrate this for you Place the hearing aids in the case overnight with the battery doors open to allow moisture to evaporate Ear wax is natural and common Ensuring your hearing aids are free of...

Page 42: ...or custom molds should never be rinsed or submerged in water as water drops may block sound or damage the electrical components of the hearing aids Domes should be replaced by your hearing care profes...

Page 43: ...from your TV directly to your hearing aids The TV Connector can also transmit sound from stereo systems computers and other audio sources Please see the user guide that came with your TV Connector fo...

Page 44: ...r hearing care professional Battery upside down Insert battery according to battery symbol inside battery door Custom molds domes blocked with ear wax Clean custom molds domes See Cleaning your hearin...

Page 45: ...molds domes not inserted properly See Putting your hearing aids on your ears Remove and reinsert carefully Change in hearing Consult your hearing care professional Custom molds domes blocked with ear...

Page 46: ...re professional Issue two long beeps Low battery Replace battery Issue whistling Custom molds domes not inserted properly See Putting your hearing aids on your ears Remove and reinsert carefully Hand...

Page 47: ...Plugged microphones Consult your hearing care professional Issue custom molds domes falling out of ear Poorly fitting custom molds domes Consult your hearing care professional Custom molds domes not i...

Page 48: ...hearing aids Hearing aids are in flight mode Exit flight mode open battery door then close battery door Hearing aids are not paired to the phone Pair your hearing aids to your mobile phone again For a...

Page 49: ...thin the previous 90 days vi Audiometric air bone gap equal to or greater than 15 decibels at 500 hertz Hz 1 000 Hz and 2 000 Hz vii Visible evidence of significant cerumen accumulation or a foreign b...

Page 50: ...f a trial rental or purchase option program Many hearing aid dispensers now offer programs that permit you to wear a hearing aid for a period of time for a nominal fee after which you may decide if yo...

Page 51: ...er the above mentioned directives This symbol indicates that it is important for the user to read and take into account the relevant information in this user guide This symbol indicates that it is imp...

Page 52: ...F Upper Limit 60 C 140 F Humidity Lower Limit 0 Upper Limit 75 Pressure Lower Limit 20kPA Upper Limit 150kPA The symbol with the crossed out garbage bin is to make you aware that this device may not b...

Page 53: ...ority ACMA regulatory arrangements for the legal sale in New Zealand and Australia The compliance label R NZ is for radio products supplied in the New Zealand market under conformity level A1 The hear...

Page 54: ...installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installati...

Page 55: ...4 DPSK Radiated power 1mW EIRP Bluetooth Range 1m class 3 Bluetooth Version 4 2 Profiles supported HFP Hands free profile A2DP Compliance with emission and immunity standards Emission standards EN 606...

Page 56: ...4 2 2008 EN 61000 4 3 2006 A1 A2 IEC 61000 4 3 2006 A1 A2 EN 61000 4 4 2012 IEC 61000 4 4 2012 EN 61000 4 5 2014 IEC 61000 4 5 2014 EN 61000 4 6 2014 IEC 61000 4 6 2013 EN 61000 4 8 2010 IEC 61000 4...

Page 57: ...____________________________ _________________________________________ _________________________________________ _________________________________________ _________________________________________ ___...

Page 58: ...___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ________________________...

Page 59: ...Hansaton Akustik GmbH Sachsenkamp 5 20097 Hamburg Germany www hansaton com 0124 Hansaton Akustik GmbH Sachsenkamp 5 20097 Hamburg Germany www hansaton com 0124...

Page 60: ...Distributor hansaton com 2019 04 029 6309 02 Hansaton All rights reserved 7 6 1 3 3 8 9 3 0 6 7 5 0...