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   Volume control

If your push button has been configured as a 

volume control, either:

• 

Push the button on your right hearing aid to 

increase the volume, and

• 

Push the button on your left hearing aid to 

decrease the volume

or:

• 

Push the button to step through your volume 

levels

As you change the volume control, your hearing 

aids will beep.

Volume setting

Beeps

Suggested volume level

1 beep

Turning volume up

short beep

Turning volume down

short beep

Maximum volume level

2 beeps

Minimum volume level

2 beeps

   Program/volume control push button

If your hearing care professional has configured 

one hearing aid to be a program control and the 

other hearing aid to be a volume control:

• 

Push the button on your  

 

right / 

 

left 

hearing aid to access your different programs, 

and

• 

Push the button on your  

 

right / 

 

left 

hearing aid to step through your volume levels

Summary of Contents for flow+ S312

Page 1: ...flow receiver in canal RIC hearing aid guide ...

Page 2: ...lephone __________________________________ Model _____________________________________ Serial number _______________________________ Battery size 312 Warranty ___________________________________ Program 1 is for _____________________________ Program 2 is for _____________________________ Program 3 is for _____________________________ Program 4 is for _____________________________ Date of purchase ...

Page 3: ...ur hearing aids 26 Assistive listening devices 30 Troubleshooting guide 31 Warning to hearing aid dispensers to comply with the U S Food and Drug Administration FDA regulations 35 Information and explanation of symbols 37 Compliance information 40 Your feedback 42 Additional notes 43 Table of contents Quick reference 2 beeps every 30 minutes Changing batteries Push button switching programs volume...

Page 4: ...ing 4 Battery door on off close the door to turn on your hearing aids open the door all the way to turn off your hearing aid or to change the battery 5 Dome holds the speaker unit in place in your ear canal 6 Retention piece helps prevent the dome and speaker unit from moving out of the ear canal 7 Speaker unit amplifies the sound and sends it directly into the ear canal 8 Custom mold holds the he...

Page 5: ...urning sensation in or around your ears inform your hearing care professional and contact your physician In the unlikely case that any parts remain in the ear canals after the removal of the hearing aids contact a physician immediately Special medical or dental examination including radiation described below may adversely affect the correct functioning of your hearing aids Remove and keep them out...

Page 6: ...ossible sound quality in every listening situation However communication devices such as digital mobile phones can create interference a buzzing sound in hearing aids If you experience interference from a mobile phone being used close by you can minimize this interference in a number of ways Switch your hearing aids to another program turn your head in a different direction or locate the mobile ph...

Page 7: ...le phone and hearing aids may not be compatible According to the ANSI C63 19 standard ANSI C63 19 2011 American National Standard Methods of Measurement of Compatibility Between Wireless Communications Devices and Hearing Aids the compatibility of particular hearing aids and a mobile phone can be predicted by adding the rating for the hearing aid immunity to the rating for the mobile phone emissio...

Page 8: ...temporary relief of tinnitus Tinnitus masker warnings The tinnitus masker is a broadband sound generator It provides a means of sound enrichment therapy that can be used as part of a personalized tinnitus management program to provide temporary relief from tinnitus The underlying principle of sound enrichment is to provide supplementary noise stimulation which can help defocus your attention from ...

Page 9: ...u should use the tinnitus masker The tinnitus masker should never be used at uncomfortable levels Important information The tinnitus masker generates sounds that are used as part of your personalized temporary tinnitus management program to provide relief from tinnitus It should always be used as prescribed by a hearing care professional who is familiar with the diagnosis and treatment of tinnitus...

Page 10: ...should lie flush against your head and not stick out 3 If there is a retention piece place it in your ear so it rests at the bottom of the opening of your ear canal 2 3 1 Hearing aids with custom molds 1 Hold the custom mold between your thumb and index finger The opening should be pointing in towards your ear canal with the hearing aid resting above your ear 2 Carefully insert the custom mold int...

Page 11: ...or 1 2 Battery information Low battery warning Two long beeps indicate the hearing aid battery is low After the low battery warning sounds may not be as clear This is normal and can be fixed by changing the batteries If you can t hear the low battery warning your hearing care professional can change its pitch or loudness If you prefer it can be turned off entirely Your hearing aids are designed to...

Page 12: ...ery door This will ensure that the battery door closes properly If the battery is inserted incorrectly the hearing aids will not turn on 4 Close the battery door 1 2 3 4 Caring for batteries Alwaysdiscard batteriesin a safe and environmentallyfriendlyway To prolong batterylife remember to turn your hearing aidsoffwhen notin use especially whenasleep Remove the batteriesand keepthe battery door ope...

Page 13: ...n is a program control each time you push the button you will move to a new hearing aid program Your hearing aids beep to indicate which program you are in Program setting Beeps Program 1 e g AutoMic 1 beep Program 2 e g speech in noise 2 beeps Program 3 e g telephone 3 beeps Program 4 e g music 4 beeps Wireless synchronization if enabled Opposite ear beeps the same as side being adjusted Please s...

Page 14: ...s will beep Volume setting Beeps Suggested volume level 1 beep Turning volume up short beep Turning volume down short beep Maximum volume level 2 beeps Minimum volume level 2 beeps Program volume control push button If your hearing care professional has configured one hearing aid to be a program control and the other hearing aid to be a volume control Pushthebuttononyour right left hearingaidtoacc...

Page 15: ...ps Pushthebuttontostep throughyourtinnitus maskervolumelevels As you change the level your hearing aids will beep Wireless synchronization If wireless synchronization is enabled when you change the volume or program settings on one hearing aid the other one changes as well For example if your push button is configured as a program control and wireless synchronization is enabled when you push the b...

Page 16: ...mpttodrytheminanovenormicrowave Do notadjustanycontrols Openthebattery doors immediately removethebatteriesand allow yourhearingaidstodrynaturallyfor 24hours Protectyourhearingaidsfromexcessiveheat hairdryer vehiclegloveboxordashboard Ensureyoudonottwistorsqueezethewires when yourhearingaidsareplacedintheir case Regularuseofadehumidifier suchasa CleanDrykit canhelppreventcorrosionand prolongthelif...

Page 17: ...use alcohol to clean your hearing aids earmolds or domes Do not use sharp tools to dislodge ear wax Sticking household items into your hearing aids or custom molds can seriously damage them Cleaning your custom molds and domes Clean the domes and molds on the outside daily with a damp cloth Avoid getting any water in and around the speaker units and custom molds The wires speakers domes or custom ...

Page 18: ...patible with your hearing aids Please contact your hearing care professional for more information on loop systems Cause Possible remedy Issue no sound Not turned on Turn on Low dead battery Replace battery Poor battery contact Consult your hearing care professional Battery upside down Insert battery according to battery symbol inside battery door Custom molds domes blocked with ear wax Clean custo...

Page 19: ...nd Low battery Replace battery Dirty battery contact Consult your hearing care professional Cause Possible remedy Issue two long beeps Low battery Replace battery Issue whistling Custom molds domes not inserted properly See Putting your hearing aids on your ears Remove and reinsert carefully Hand clothing near ear Move hand clothing away from ear Poorly fitting custom molds domes Consult your hear...

Page 20: ...t the prospective user has any of the following conditions i Visible congenital or traumatic deformity of the ear ii History of active drainage from the ear within the previous 90 days iii History of sudden or rapidly progressive hearing loss within the previous 90 days iv Acute or chronic dizziness v Unilateral hearing loss of sudden or recent onset within the previous 90 days vi Audiometric air ...

Page 21: ...uch a waiver is not in your best health interest and its use is strongly discouraged Children with hearing loss In addition to seeing a physician for a medical evaluation a child with a hearing loss should be directed to an audiologist for evaluation and rehabilitation since hearing loss may cause problems in language development and the educational and social growth of a child An audiologist is q...

Page 22: ...pper Limit 106kPA The symbol with the crossed out garbage bin is to make you aware that this device may not be thrown away as normal household waste Please dispose of old or unused devices at waste disposal sites intended for electronic waste or give your device to your hearing care professional for disposal Proper disposal protects the environment and health The Bluetooth word markand logos are r...

Page 23: ...nterference received including interference that may cause undesirable operation Notice 2 Changes or modifications made to this device not expressly approved bySonova AG may void the FCC authorization to operate this device Notice 3 This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules and ICES 003 of Industry Canada These...

Page 24: ...________________________________ _________________________________________ _________________________________________ _________________________________________ Additional notes ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ____...

Page 25: ......

Page 26: ...Sonova AG Laubisrütistrasse 28 CH 8712 Stäfa Switzerland www hansaton com And importer for European Union Sonova Deutschland GmbH Max Eyth Str 20 70736 Fellbach Oeffingen Germany ...

Page 27: ...Distributor 2020 01 029 6398 02 2020 Sonova AG All rights reserved 7 6 1 3 3 8 9 3 8 2 4 8 8 ...

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