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Cause
Possible remedy
Issue: Intermittent
Low battery
Replace battery
Dirty battery contact
Consult your hearing
healthcare professional
Issue: Two long beeps
Low battery
Replace battery
Issue: Whistling
Hearing aids not
inserted properly
See “Putting on you hearing
aid.” Remove and reinsert
carefully
Hand/clothing near ear
Move hand/clothing away
from your ear
Poorly fitting hearing
aids
Consult your hearing
healthcare professional
Cause
Possible remedy
Issue: Not clear, distorted
Poorly fitting hearing
aids
Consult your hearing
healthcare professional
Hearing aids blocked
with ear wax
See “Care and maintenance”
Consult your hearing
healthcare professional
Low battery
Replace battery
Issue: low volume on landline telephone
Low volume
Turn up volume
Telephone not
positioned properly
Move telephone receiver
around ear for clearer signal.
Hearing aid requires
adjustment
Consult your hearing
healthcare professional