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16.
Service and warranty
Local warranty
Please ask the hearing care professional where
you purchased your hearing aids about the
terms of the local warranty.
International warranty
Sonova AG offers a one year limited international
warranty, valid from the date of purchase. This
limited warranty covers manufacturing and
material defects in the hearing aid respectively,
but not accessories such as tubes, wires,
earpieces, or external speaker. The warranty
only comes into force if a proof of purchase is
shown.
The international warranty does not affect
any legal rights that you might have under
applicable national legislation governing sale of
consumer goods.
Warranty limitation
This warranty does not cover damage from
improper handling or care, exposure to
chemicals or undue stress. Damage caused
by third parties or non-authorized service
centers renders the warranty null and void.
This warranty does not include any services
performed by a hearing care professional in their
office.
Serial numbers
Hearing aid left side:
Hearing aid right side:
Date of purchase:
Authorized hearing care professional (stamp/
signature):