Hansaton sound FS R312, Manual

Page 1: ...sound FS R312 hearing aid guide sound FS R312 sound FS R312 myChoice ...

Page 2: ...know the model of your hearing aid please ask your hearing care professional Your hearing aids operate between 2 4 GHz 2 48 GHz frequency range When flying please check if flight operator requires devices to be switched into flight mode see chapter 11 Your hearing aid details Hearing aid models Earpieces c sound FS R312 9 7 5 3 1 c Dome c sound FS R312 myChoice c SlimTip c cShell Battery c Size 31...

Page 3: ...ontrol You may also use the multi function button to accept and reject calls to your paired mobile phone Phone calls If paired with a Bluetooth enabled phone a short press will accept and a long press will reject an incoming call On Off Close the battery door to turn on your hearing aids partly open the door to turn off your hearing aids Enter flight mode With hearing aid turned off hold down the ...

Page 4: ...rmation can be found in the specification sheet of your product Table of contents 1 Parts of the hearing aid 4 2 Turning your hearing aids on and off 6 3 Putting your hearing aids on your ears 7 4 Removing the hearing aids from your ears 9 5 Left and right hearing aid markers 10 6 Multi function button 11 7 Battery information 14 8 Connectivity overview 17 9 Initial pairing 18 10 Phone calls 20 11...

Page 5: ...or on off close the door to turn on your hearing aids partly open the door to turn off your hearing aids Opening the door all the way gives you access to change the battery 5 Dome holds the speaker unit in place in your ear canal 6 Retentionpiece helpspreventthedomeand speaker unit from moving out of the ear canal 7 Speaker unit amplifies the sound and sends it directly into the ear canal 8 Custom...

Page 6: ... it rests at the bottom of the opening of your ear canal 3 1 2 2 Turning your hearing aids on and off The battery door acts as an on and off switch 1 On Close the battery door fully It may take five seconds before the hearing aids turn on Your hearing care professional can increase the start up delay if required 2 Off Partially open the battery door 3 Open Fully open the battery door to access and...

Page 7: ...ove your ear 2 Carefully insert the custom mold into your ear The mold should fit into your ear snugly and comfortably 3 Place the hearing aid over the top of your ear 1 2 3 4 Removing the hearing aids from your ears 1 Pull on the bend of the wire and remove the hearing aid from behind the ear Labeling The serial number and year of manufacture are located inside the battery door 1 ...

Page 8: ... also use the multi function button to accept and reject calls to your paired mobile phone If the hearing aid is paired with a Bluetooth enabled phone a short press on the upper or the lower part of the button will accept an incoming call and a long press will reject an incoming call refer to chapter 13 YoumayalsousetheoptionalRemote Control or HANSATON stream remote App to control your hearing ai...

Page 9: ...n noise 2 beeps Program 3 e g telephone 3 beeps Program 4 e g music 4 beeps Volume control To adjust the volume of your environment Push the upper part of the button on the hearing aid to increase the volume and Push the lower part of the button on the hearing aid to decrease the volume As you change the volume your hearing aids will beep Volume setting Beeps Suggested volume level 1 beep Turning ...

Page 10: ...dition of the batteries they may die before another low battery warning occurs Therefore it is recommended that the batteries are replaced as soon as possible once you hear the low battery warning Replacing the battery 1 Gently swing out the battery door with your fingernail 2 Push the battery with your fingernail towards the open side and remove 3 Insert the new battery into the battery compartme...

Page 11: ...nalmoisturetoevaporate 8 Connectivity overview The illustration below shows some of the connectivity options available for your hearing aids Please see the user guide that came with your accessory for more information Please contact your hearing care professional to get a TV Connector Remote Control PartnerMic or Roger accessories Bluetooth enabled devices TV Connector connectedtoTV PartnerMic Rem...

Page 12: ...ith each Bluetooth enabled phone Consult your phone user guide for instructions on pairing a Bluetooth device with your phone Bluetooth is a registered trademark owned by the Bluetooth SIG Inc Connecting to your mobile phone After your hearing aids have been paired to your phone they will automatically connect again when your phone and hearing aids are turned on and in range This can take up to 2 ...

Page 13: ...ophones and transmitted back to the phone Two active Bluetooth devices such as a phone can be connected to your hearing aids with support for additional pairings Caller s voice Your voice Making a phone call Enter the phone number and press the dial button You will hear the dialing tone through your hearing aids Your voice is picked up by the hearing aid microphones and transmitted to the phone Yo...

Page 14: ... button on the hearing aid less than 2 seconds or directly on your phone Ending a phone call A call can be ended by a long press on the upper or lower part of the multi function button on the hearing aid more than 2 seconds or directly on your phone Rejecting a phone call An incoming call can be rejected by a long press on the upper or lower part of the multi function button on the hearing aid mor...

Page 15: ... Bluetooth connectivity functions Entering flight mode To disable the Bluetooth wireless function and enter flight mode 1 Open the battery door 2 With the hearing aid turned off hold down the lower push button on the hearing aid while closing the battery door and keep the button pushed down for 7 seconds 2 1 Exiting flight mode To enable the Bluetooth wireless function and to exit flight mode 1 Op...

Page 16: ...S is a registered trademark or trademarkof Cisco Systems Inc and or its affiliates in the United States and certain other countries Android is a trademark of Google LLC 13 Operating transport and storage conditions The product is designed such that it functions without problems or restrictions if used as intended unless otherwise noted in these user guides Please ensure to use transport and store ...

Page 17: ...nd transport conditions outside of the recommended use conditions wait 15 minutes before starting the device 14 Care and maintenance Expected service life The hearing aids have the expected service life of five years The devices are expected to remain safe for use for this duration Commercial service period Routine and diligent care of your hearing aids will contribute to the outstanding performan...

Page 18: ...earing aid Inspect the earpiece or dome for earwax and moisture deposits and clean the surfaces with a lint free cloth Never use cleaning agents such as household detergents soap etc for cleaning your hearing aid It is not recommended to rinse with water If you need to clean your hearing aid intensively ask your hearing care professional for advice and information on filters or drying methods Week...

Page 19: ... dirty or if the hearing aid volume or sound quality is reduced The earwax protection should be replaced every four to eight weeks on a regular receiver Removing the earpiece or dome from the speaker 1 Remove the earpiece or dome from the speaker by holding the speaker in one hand and the earpiece or dome in the other 2 Gently pull off the earpiece or dome to remove 3 Clean the speaker with a lint...

Page 20: ...inthe openingbelowthebinicon 3 Toinsertanewearwax protector carefullyinsert thespeakerintotheopening wherethenewearwax protectorisvisible opposite thebinicon untilitclicks Aftertheclickyouwillseethe openingbelowisemptyand thenewearwaxprotectoris nowinsidethespeaker 1 2 3 1 Hold the speaker in one hand and the earpiece or dome in the other 2 Slide the earpiece or dome over the speaker sound outlet ...

Page 21: ...only comes into force if a proof of purchase is shown The international warranty does not affect any legal rights that you might have under applicable national legislation governing sale of consumer goods Warranty limitation This warranty does not cover damage from improper handling or care exposure to chemicals or undue stress Damage caused by third parties or non authorized service centers rende...

Page 22: ...ived including interference that may cause undesirable operation Notice 2 Changes or modifications made to this device not expressly approved bySonova AG may void the FCC authorization to operate this device Notice 3 This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules and ICES 003 of Industry Canada These limits are desi...

Page 23: ...2 EEC as well as the Radio Equipment Directive 2014 53 EU The numbers after the CE symbol correspond to the code of certified institutions that were consulted under the above mentioned regulation and directives This symbol indicates that the products described in these user instructions adhere to the requirements for an applied part ofType B of EN 60601 1 The surface of the hearing aid is specifie...

Page 24: ...law restricts this device to sale by or on the order of a physician or hearing care professional for US only Japanese markfor certified radio equipment Indicates the manufacturer s serial number so that a specific medical device can be identified Indicates the manufacturer s catalogue number so that the medical device can be identified Indicates that the device is a medical device This symbol indi...

Page 25: ...notices related to batteries in these user guides Symbols applicable to the European power supply only Power supply with double isolation Device designed for indoor use only Safety isolating transformer short circuit proof Cause Possible remedy Issue no sound Not turned on Turn on Low dead battery Replace battery Poor battery contact Consult your hearing care professional Battery upside down Inser...

Page 26: ... molds domes See Care and maintenance Consult your hearing care professional Plugged microphones Consult your hearing care professional Cause Possible remedy Issue intermittent sound Low battery Replace battery Dirty battery contact Consult your hearing care professional Issue two long beeps Low battery Replace battery Issue whistling Custom molds domes not inserted properly See Putting your heari...

Page 27: ...l Custom molds domes not inserted properly See Putting your hearing aids on your ears Remove and reinsert carefully Issue low volume on landline telephone Telephone not positioned properly Move telephone receiver around ear for clearer signal Hearing aids require adjustment Consult your hearing care professional Cause Possible remedy Issue mobile phone calls not being heard through hearing aids He...

Page 28: ...on with hearing loss Hearing care professional responsible for adjusting the hearing aid Intended medical indication Presence of hearing loss Unilateral or bilateral Hearing loss type conductive sensorineural or mixed Grades of hearing loss Mild to Profound Clinical indication for the use of Tinnitus feature is Presence of chronic tinnitus 3 months after occurrence in addition to the presence of h...

Page 29: ...ashes plugged or fullness and their consequences like headache and or ear pain may be resolved or reduced by your hearing care professional Conventional hearing aids have the potential to expose patients to higher levels of sound exposure which might result in threshold shifts in the frequency range affected by acoustic trauma The primary criteria for the referral of a patient for a medical or oth...

Page 30: ...vestigated by a medical specialist and any possible treatment has been provided The condition has not worsened or changed significantly since the previous investigation and or treatment If the patient has given their informed and competent decision not to accept advice to seek a medical opinion it is permissible to proceed to recommend appropriate hearing aid systems subject to the following consi...

Page 31: ...ng can be resolved or improved during the fine tuning process at the fitting procedure by your hearing care professional Any serious incident that has occurred in relation to the device should be reported to the manufacturer representative and the competent authority of the state of residence The serious incident is described as any incident that directly or indirectly led might have led or might ...

Page 32: ...pment is prohibited The device is not ATEX certified If you feel pain in or behind your ear if it is inflamed or if skin irritation and accelerated accumulations of earwax occur please check with your hearing care professional or physician In very rare cases the dome can remain in your ear canal when removing the hearing tube from the ear In the unlikely case that the dome does get stuck in your e...

Page 33: ... their valve setting when exposed to strong magnetic fields The receiver loudspeaker of hearing aids contain static magnets Keep a distance of 2 inches approx 5 cm or more between the magnets and the site of the implanted shunt valve Use of this equipment adjacent to or stacked with other equipment should be avoided because it could result in improper operation If such use is necessary this equipm...

Page 34: ...ease ensure that it is intact before placing it in the ear The majority of hearing aid users have a hearing loss for which a deterioration in hearing is not to be expected with regular use of a hearing aid in everyday situations Only a small group of hearing aid wearers with hearing loss may be at risk of deterioration in hearing after a long period of use Earwax gathers naturally in your ear Earw...

Page 35: ...niversal ear tip should be changed every three months or when it becomes stiff or brittle This is to prevent the dome from detaching from the tube spout during insertion into or removal from the ear When you are not using your hearing aid leave the battery door open so that any moisture can evaporate Make sure that you always completely dry your hearing aid after use Store the hearing aid in a saf...

Page 36: ...reported a buzzing sound in their hearing aids when they are using mobile phones indicating that the mobile phone and hearing aids may not be compatible According to the ANSI C63 19 standard ANSI C63 19 2011 American National Standard Methods of Measurement of Compatibility Between Wireless Communications Devices and Hearing Aids the compatibility of particular hearing aids and a mobile phone can ...

Page 37: ...onal counseling is an established approach to managing tinnitus Good health practice requires that a person reporting tinnitus have a medical evaluation by a licensed ear physician before using a sound generator The purpose of such an evaluation is to ensure medically treatable conditions The immunity of these hearing aids is at least M4 The equipment performance measurements categories and system...

Page 38: ...gist will advise you of the maximum amount of time per day you should use the noise generator The noise generator should never be used at uncomfortable level Your feedback Record your specific needs or concerns and bring to your first office visit after getting your hearing aids This will help your hearing care professional to address your needs ________________________________________________ ___...

Page 39: ... ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ...

Page 40: ...European Union Sonova Deutschland GmbH Max Eyth Str 20 70736 Fellbach Oeffingen Germany Pat www sonova com en intellectualproperty Australian Sponsor Evertone Pty Ltd 15 51 53 Spring St Bondi Junction NSW 2022 Australia ...

Page 41: ...7 6 1 3 3 8 9 6 9 3 4 2 3 Manufacturer Sonova AG Laubisrütistrasse 28 CH 8712 Stäfa Switzerland www hansaton com 029 6830 02 V1 01 2023 08 cz ...