Troubleshooting table Page EN-25
Problem
Possible cause
Solutions, tips
Cigarette
smoke and oth-
er odours are
not adequately
removed.
Filter is not inserted or
not inserted correctly.
Insert filter correctly.
Filter is dirty.
Change filter.
Air inlet is blocked by
an object.
Remove object from air
inlet.
The (new) filter is still in
the protective cover.
Remove filter and re-
move protective cover.
Then insert the filter
again.
The air quality
indicator (10)
does not
change.
The sensor is still un-
stable for a short time
after being switched on.
A few minutes after
switching on, the sen-
sor stabilises.
The appliance is placed
in a position where the
sensor cannot ade-
quately measure the air
quality.
Place the appliance in a
different position.
Strong odours in the
room (e.g. cigarette
odour) reduce the sen-
sitivity of the sensor.
Operate the appliance
for a day at the highest
power level.
The filter
warning indi-
cator (12) does
not go out.
After a filter change or
filter cleaning, the ION
button (13) was not
pressed or not pressed
for at least three sec-
onds.
Press the ION but-
ton (13) for at least
three seconds.
If the problem persists,
clean the filter again,
and then press the ION
button (13) for at least
three seconds.