Troubleshooting table
Page EN-31
Troubleshooting table
Malfunctions can occur in all electrical appliances. This does not necessarily mean there is a
defect in the appliance. For this reason, please check the table to see if you can correct the
malfunction.
WARNING
Risk of electric shock in case of improper repair!
Never attempt to repair the appliance yourself. This may put your own and future us-
ers’ lives at risk. Only authorised specialists are allowed to carry out this repair work.
Problem
Possible cause
Solutions, tips, explanations
Compressor off,
interior light off.
No electricity to socket.
Check the socket with another appliance.
Mains plug is loose.
Check the tightness of the mains plug.
Compressor off,
interior light on.
Desired temperature has
been reached.
Further cooling not required. When the
inside temperature rises, the compressor
automatically switches on.
Appliance cools
too quickly.
Temperature has been set
too low.
Select a higher setting (see „Setting the
temperature“ on page EN-18).
The appliance
doesn’t cool
sufficiently.
Temperature has been set
too high.
Select a lower setting (see „Setting the
temperature“ on page EN-18).
Appliance door not tightly
closed or door seal is not
completely tight.
See “Checking and cleaning the door
seals” on pagepage EN-28.
The appliance is near a heat
source.
Place insulation plate between the
appliances or change location.
Food has been stored warm. Only store cooled foods.
Too many goods frozen.
Maintain maximum freezing capacity. The
maximum freezing capacity is shown on
the appliance’s type plate.
Ambient temperature too low
or too high.
Adjust the ambient temperature to the
climate category (see „Intended use“ on
page EN-4).
Compressor seems
defective.
Activate the Super Freeze function. If the
compressor isn’t switching on, please
contact our Service Department (see
pagepage EN-33).
