HGS 14355A2, HGS 14355A2S
Troubleshooting
Please use this table to check whether you can remedy the fault yourself.
Problem
Possible causes
Solutions and tips
The freezer isn’t
working.
The freezer isn’t connect-
ed to the mains.
The fuse blew.
There has been a mains
failure.
Check whether the mains plug is inserted into
the mains socket.
Check the fuse.
Your frozen food will remain sufficiently cooled
for 16 hours if there is a mains failure.
The freezer cools
excessively.
The temperature controller
is set too high.
Turn the temperature controller down.
The freezer tem-
perature is too
high.
The compressor starts too
late.
If the compressor starts too late, turn the tem-
perature controller to ‘MAX’.
If the temperature controller is defective, contact
our Technical Service.
The adjacent side
of an appliance or
a piece of furniture
next to the freezer
is heating up.
Due to high outside tem-
peratures (e.g. in sum-
mer), the freezer needs
work especially hard to
cool and can thus become
very hot.
Opening the door fre-
quently can cause the
freezer to work extra hard
to maintain the temper-
ature and can therefore
cause the freezer to heat
up considerably.
If necessary, position the freezer in such a man-
ner that warm air can escape better.
You know that the
electricity will soon
go out or is to be
turned off.
Set the temperature controller to
‘MAX’
. Do not
open the door more often than necessary.
If there’s a problem
WARNING
Risk of electric shock and injury!
Improper repairs of a defective freezer put the person
carrying out the repairs and the user in danger.
• Only allow authorised specialist staff to repair the
freezer. If in doubt, contact our
TEAM OF EX-
PERTS
.
• Only carry out the actions which are described in
this user manual.
TEAM OF EXPERTS
Tel. 00 49 (0) 180-621 22
82
Mon.–Fri. 7.
00
a.m. to
8.
00
p.m.
Sat. 8
.00
a.m. to 8.
00
p.m.
(Landline 20 cents/call, mobile
max. 60 cents/call)
If there’s a problem
21
General
