Service department
Page EN-26
Advice, order and complaint
Please contact your mail order company’s
customer service centre if
– the delivery is incomplete,
– the appliance is damaged during transport,
– you have questions about your appliance,
– a malfunction cannot be rectified using the
troubleshooting table,
– you would like to order further accessories.
Please note:
You are responsible for the condition of the
appliance and its proper use in the house-
hold. If you call out for customer service due
to an operating error, you will incur charges,
even during the guarantee/warranty period.
Damage resulting from non-compliance with
this manual unfortunately cannot be recog-
nised.
In order for us to help you quickly, please tell us:
Name of appliance
Model
Colour
Order number
Freezer
HGS18560A2NFW
white
438 023
HGS18560A2NFSS
Stainless
steel
301 225
Appropriate appliance for expanding the setup into a side-by-side fridge-freezer:
Name of appliance
Model
Colour
Order number
Refrigerator
HKS18560A2W
white
654 503
HKS18560A2SS
Stainless
steel
310 807
Service department
Repairs and spare parts
Customers in Germany
– Please contact our technical service:
Telephone 0 18 06 18 05 00 (landline
20 cents/call, mobile max 60 cents/call)
Customers in Austria
– Please contact your mail order company’s
customer service centre or product advice
centre.