Troubleshooting table
Page EN-28
Troubleshooting table
Malfunctions can occur in all electrical appliances. This does not necessarily mean
there is a defect in the appliance. For this reason, please check the tables to see if you
can correct the malfunction.
WARNING
Risk of electric shock in case of improper repair!
Never try to repair a defective or suspected defective appliance yourself. You can put
your own and future users’ lives in danger. Only authorised specialists are allowed to
carry out this repair work.
Problem
Possible cause
Solutions, tips, explanations
Compressor off,
interior light off.
No electricity to socket.
Check the socket with another appliance. Check
the fuse.
Mains plug is loose.
Check the tightness of the mains plug.
Compressor off,
interior light on.
Temperature control-
ler (1) is set to “0”.
Turn the temperature controller to a higher po-
sition (see “Setting the temperature” on page
EN-12).
Desired temperature has
been reached.
If the refrigerating temperature increases, the
compressor will once again switch on inde-
pendently.
Appliance cools
too quickly.
The temperature con-
troller is set at too high
a level.
Select a lower setting (see “Setting the temper-
ature” on page EN-12).
The appliance
doesn’t cool suffi-
ciently.
The temperature setting
is set too low.
Select a higher setting (see “Setting the temper-
ature” on page EN-12).
Door not tightly closed
or door seal is not com-
pletely tight.
See “Checking and cleaning the door seals” on
page EN-19.
The appliance is near a
heat source.
Place insulation plate between the appliances or
change location.
Food has been stored
warm.
Only store cooled foods.
Too many goods frozen. Do not exceed the maximum freezing capacity
(see page EN-32).
Thick ice layer in the
freezer area.
Defrost the freezer compartment (see “Defrost-
ing and cleaning the inner compartment” on
page EN-19).
Ambient temperature too
low or too high.
Adjust the ambient temperature to the climate
category (see “Intended use” on page EN-4).
Compressor seems de-
fective.
Set the temperature controller to “7”. If the com-
pressor does not switch on within an hour, please
contact our service centre (see page EN-30).
