Service department
Page EN-20
Service department
Advice, order and complaint
Please contact your mail order company’s customer service
centre if
– the delivery is incomplete,
– the appliance is damaged during transport,
– you have questions about your appliance,
– a malfunction cannot be rectified using the troubleshooting
table,
– you would like to order further accessories.
Repairs and spare parts
Customers in Germany
– Please contact our technical service:
Telephone 040 36 03 31 50
Customers in Austria
– Please contact your mail order company’s customer ser-
vice centre or product advice centre.
Please note:
You are responsible for the condition of the appliance and its
proper use in the household. If you call out for customer ser-
vice due to an operating error, you will incur charges, even
during the guarantee/warranty period. Damage resulting
from non-compliance with this manual unfortunately cannot
be recognised.
In order for us to help you quickly, please tell us:
Name of appliance
Model
Order number
Hanseatic Refrigerator
HKS 8548A2
4894 7326
