Troubleshooting table
Page EN-21
Troubleshooting table
Malfunctions can occur in all electrical appliances. This does not necessarily mean
there is a defect in the appliance. For this reason, please check the tables to see if you
can correct the malfunction.
WARNING
Risk of electric shock in case of improper repair!
■
Never try to repair a defective or suspected defective appliance yourself. You can
put your own and future users’ lives in danger. Only authorised specialists are al-
lowed to carry out this repair work.
■
If the mains cable is damaged, it must be replaced by the manufacturer, its service
agent or similarly qualifi ed persons, to avoid hazards.
Problem
Possible cause
Solutions, tips, explanations
Compressor is off. No electricity to socket.
Check the socket with another appliance.
Check the fuse.
Mains plug is loose.
Check the tightness of the mains plug.
Temperature controller (1) is
set to ‘OFF’.
Turn the thermostat control to a higher cool-
ing position (see page EN-11).
Desired temperature has
been reached.
Further cooling not required. When the in-
side temperature increases, the compressor
automatically switches on again.
Appliance cools
too quickly.
The temperature control-
ler (1) is set too high.
Select a lower setting (see “Setting the tem-
perature” on page EN-11).
The appliance
doesn’t cool suffi-
ciently.
The temperature control-
ler (1) is set too low.
Select a higher setting (see “Setting the tem-
perature” on page EN-11).
Door not tightly closed or
door seal is not completely
tight.
See ‘Checking and cleaning the door seal’
on page EN-15.
The appliance is near a heat
source.
Place insulation plate between the applianc-
es or change location.
Food has been stored warm. Only store cooled foods.
Too many goods frozen.
Please observe the maximum freezer ca-
pacity (see ‘Freezing capacity in kg/24h’ in
the data sheet at the end of this user man-
ual).
Ambient temperature too low
or too high.
Adjust the ambient temperature to the cli-
mate class (see ‘Climate classes’ in the
product data sheet at the end of this user
manual).
Compressor seems defec-
tive.
Adjust the temperature controller to ‘MAX’.
Please contact our Service department
(see page EN-23) if the compressor does not
switch on within one hour.
