Page EN-22
Troubleshooting table
Troubleshooting table
Malfunctions can occur in all electrical appliances. This does not necessarily mean
there is a defect in the appliance. For this reason, please check the tables to see if you
can correct the malfunction.
WARNING
Risk of electric shock in case of improper repair!
Never try to repair a defective or suspected defective appliance yourself. You can put
your own and future users’ lives in danger. Only authorised specialists are allowed to
carry out this repair work.
Problem
Possible cause
Solutions, tips, explanations
Compressor OFF,
control element
OFF.
No electricity to socket.
Check the socket with another appliance.
Mains plug is loose.
Check the tightness of the mains plug.
Compressor OFF,
control element
ON.
Desired temperature has
been reached.
Further cooling not required. When the
inside temperature rises, the compressor
automatically switches on.
Appliance cools
too quickly.
Temperature has been set
too low.
Select a higher setting (see “Setting the
temperature” on page EN-10).
The appliance
doesn’t cool suffi-
ciently.
Temperature has been set
too high.
Select a lower setting (see “Setting the
temperature” on page EN-10).
Door not tightly closed or
door seal is not completely
tight.
See ‘Checking and cleaning the door seals’
on page EN-14.
The appliance is near a heat
source or sunlight.
Place insulation plate between the appli-
ances or change location.
Minimum distances not
maintained (too short).
Adhere to the minimum wall distances (see
“Choosing a suitable location” on page
EN-16).
Too many bottles of wine
stored.
Do not exceed the maximum. bottle num-
ber (see “Intended use” on page EN-4).
Ambient temperature too low
or too high.
Adjust ambient temperature (see “Intended
use” on page EN-4).
Compressor seems defec-
tive.
Set the temperature to ‘4’. If the compres-
sor does not switch on within an hour,
please contact our service department (see
page EN-23).
Appliance is mak-
ing a noise.
Operating noises are func-
tional and are not a sign of
malfunction.
Humming: Refrigeration unit is running.
Flowing noise: Refrigerant is flowing
through the pipes.
Clicking: Compressor is switching on or off.
Disturbing noises.
Check that it is stable.
Remove any objects from the appliance.
Remove any foreign matter from the back
of the appliance.
