Page GB-36
Troubleshooting table
The display shows an error code
Problem
Possible causes
Solutions, tips
E01
Loading door is not closed properly.
Close loading door properly.
If the problem persists, please contact our
service centre (see page GB-37).
E02
Water level in the appliance is lower
than the heating coil.
It is possible that the water pressure
to which the washing machine is con-
nected is too low, or the water valve is
closed.
If necessary, open the valve completely. If
the problem persists, please contact our
service centre (see page GB-37).
E03
Pump is faulty, lint trap is clogged or
electrical connection of pump is de-
fective.
Clean lint trap (see page GB-25). If the prob-
lem persists, please contact our service
centre (see page GB-37).
E04
Too much water in the appliance.
Overflow protection system was activated;
the appliance is automatically pumping wa-
ter away. After pumping, switch off the ap-
pliance and pull out the mains plug from the
socket. Shut the valve and please contact
our service centre (see page GB-37).