Page EN-26
Troubleshooting
Problem
Possible solutions/tips
The hob switches off
unexpectedly. You will
hear a signal, and an
error message (usually
a blinking timer display)
will appear in the sensor
field.
Technical error. Make a note of the error message on the sensor field,
disconnect the hob from the power supply and contact our Service
Centre (see page EN-27).
If these tips were not helpful, please contact our Service Centre (see page EN-27).
Error message in the display
Error code
Possible problem
Possible solutions/tips
E1
/
E2
Wrong mains voltage
Disconnect the hob from the power
supply and check that the mains volt-
age is correct. Only switch the power
supply back on when the mains voltage
is again normal.
E3
/
E4
One of the heat sensors in the glass
ceramic hob measures excessive tem-
perature
Wait until the hob has cooled down.
Inspect the cookware. Then switch the
appliance back on again.
E5
/
E6
Overheating electronics
Wait until the hob has cooled down.
Then switch back on again.
F3
/
F6
,
F4
/
F7
,
F5
/
F8
Temperature sensor error
Contact our Service Centre (see page
EN-27).
F9
/
FA
,
FC
/
FD
Connection error between display and
motherboard