Service
Page EN-18
Service
In order for us to help you quickly, please tell us:
Name of appliance
Model
Colour
Order number
hanseatic Warming drawer
TCN14J6D-S
Stainless steel
864 717
TCN14J6N-S
black
875 099
Please note!
You are responsible for the condition of the appliance and its proper use in the household.
If you call out for customer service due to an operating error, you will incur charges, even during
the guarantee/warranty period.
Damage resulting from non-compliance with this manual will not, unfortunately, be recognised.
Advice, order and complaint
Please contact your mail order company’s
customer service center if
– the delivery is incomplete,
– the appliance is damaged during transport,
– you have questions about your appliance,
– a malfunction cannot be rectified using the
troubleshooting table,
– you would like to order further accessories.
Repairs and spare parts
You can prevent waste by having your defec-
tive appliances repaired. Contact our service
center regarding this.
Customers in Germany
Contact our Technical Service:
Phone +49 (0) 40 36 03 31 50
Customers in Austria
Please contact your mail order company’s
customer service center or product advice
center.