Hanwha Techwin Wisenet XRN-6410RB2-16TB, User Manual

Page 1: ...NETWORKVIDEO RECORDER User Manual Wisenet NVR ...

Page 2: ...reserves the right to change the contents of this document without prior notice Design and specifications are subject to change without prior notice You can download the latest version from the HanwhaTechwin web site www hanwha security com The initial administrator ID is admin and the password should be set when logging in for the first time Please change your password every three months to safel...

Page 3: ...ensors and cameras or search through logs Before using this product check if the latest version of this software is installed Go to Hanwha Techwin s website http www hanwha security com to check the software version and download necessary files Important Safety Instructions Read these operating instructions carefully before using the unit Follow all the safety instructions listed below Keep these ...

Page 4: ... part or the body seek immediate medical attention ATTENTION ILY A RISQUE D EXPLOSION SI LA BATTERIE EST REMPLACÉE PAR UNE BATTERIE DE TYPE INCORRECT METTRE AU REBUT LES BATTERIES USAGÉES CONFORMÉMENT AUX INSTRUCTIONS Ne pas ingérer la pile risque de brûlure chimique Ce produit contient une pile de type bouton pièce de monnaie Si la pile de type bouton pièce de monnaie est avalée elle peut causer ...

Page 5: ...Setting Up the Live Layout 23 Check Layout List 23 Add Layout and Set Name 23 Change of Layout Channel and Name 23 Delete Layout 23 Play Layout Sequence getting started 9 live 13 32 Screen Layout of the Search 32 Time Search 33 Event Search 33 Text Search 34 Export Search 34 ARB Search 35 Bookmark Search 35 Smart Search search 32 24 Real Time Event Monitoring 24 Check Event List 25 Event Search 25...

Page 6: ... 53 AI engine 54 Event setup 57 Event Rule Setup 58 Alarm Input 58 ONVIF Setup 59 Schedule setup 43 59 Setting the Device 59 Storage Device 63 Distributed Recording 64 S M A R T 64 Monitor 66 Text 67 Setting the Network 67 IP Port 69 DDNS 70 IP Filtering 70 HTTPS 71 802 1x 71 E mail 72 SNMP 73 DHCP Server 73 Failover 75 P2P 75 Setting the System 75 Date Time Language 76 User 79 System Management 8...

Page 7: ...en Menu 91 Camera Video Control 91 Capture 91 PC Recording 91 Instant Viewer 91 Microphone Output 92 PTZ Mode 92 Zoom In 92 Audio 92 Image Rotation 92 Channel Aspect Ratio search viewer 95 AI search viewer 98 play 103 93 PTZ Control 93 PTZ Control Menu 93 Using Digital PTZ D PTZ function 93 Preset 94 Running Preset 94 Running Swing auto pan Group scan Tour or Trace pattern 94 Exporting Video 95 Sc...

Page 8: ... Camera Setup 106 Profile Setup 107 Camera Password 107 Setting the Recording 107 Record Schedule 107 Record Setup 108 Record Options 108 Setting the Event 108 AI engine 108 Event Setup 110 Event Rule Setup 110 Alarm Input 110 ONVIF Setup 110 Schedule 111 Setting the Device 111 Storage Device 112 Monitor 112 Text 113 Setting the Network 113 IP Port 113 DDNS 113 IP Filtering 114 HTTPS 114 802 1x 11...

Page 9: ...through each step of the Installation wizard Install Wizard can only be accessed at factory reset If you do not want to proceed click Exit Itwillautomaticallychangetotheoptimalmonitorresolutionandruntheinstallwizard Iftheinstallwizarddoesnotrun removethemonitorconnectionfromthebackoftherecorder reboottherecorderandreconnectthemonitor 1 In the Language screen select the language and press the Next ...

Page 10: ...ress Subnet Mask Gateway DNS Manual IPaddress subnetmask gateway andDNScanbedirectlyentered DHCP IPaddress subnetmask gateway andDNScanbeautomaticallyset IftheLANcableisnotconnectedtotheport Setup buttonwillnotbeactivatedforuse ChecktheLANcableconnection IncaseofaPoEproduct Network1isactivated Thebuilt inDHCPServerinRecorderwillturnonautomaticallyatstage1 Atthisstage usingtheexistingDHCPserverinth...

Page 11: ...a camera to register from the list and click Change IP After completing camera register click Next AfterenteringtheIDandpasswordsetinthecamera theconnectiontestmustbecompletedtosuccessfullyregister 7 On the Channel setup screen you can view the camera videos registered to each channel in thumbnails along with thumbnail information To change the camera video position select a video and drag and dro...

Page 12: ...Contents Login To use the Recorder menu you are required to login as a user that is authorized to access the applicable menu 1 Select Login at the top right of the screen 2 The Login window will appear 3 Enter the user ID and password then click Login TheinitialadministratorIDis admin andyouwillneedtoconfigurethepasswordintheinstallationwizard Pleasechangeyourpasswordeverythreemonthstosafelyprotec...

Page 13: ...edvideooftheselectedchannelinthedesignatedpathinarecorderorSECformat Clearsthealarmintheeventlistandstopsthealarmatthenotificationdisplayofthesystemstatus Activatesthemanualrecordingfunctionoftherecorder Item Description DisplaysinformationoftheOSDscreenonthevideowindow Showschannelinformation Showsthestatusofallcamerasconnectedtotherecorder Movesthepageofthesplitmode Movestothenextpageofthesplitm...

Page 14: ...firmwaretoupdate Itisdisplayedwhenthesystemisoverloaded LimitthenumberofusersremotelymonitoredbyWebViewerorVMS orcontrolthenumberofeventsdisplayedintheeventlist oftherecorder Displayedwhenmanuallyrecordingavideowhiletheaccessrestrictionforstoprecordingisenabled Onlyauserwiththepermissiontostoprecordingisallowedtostoprecording Displayedwhenexportingarecordedvideoinlivemode Displayedwhenthereissoftw...

Page 15: ...e live screen menu The live screen menu appears differently depending on the recorder operation status or the type of the registered camera Eachfunctionmayberestricteddependingonthetypeofcameraandtheuser sauthority Formoredetailedinformationabouteachfunction refertothetableofcontents Live CameraVideoControl Item Description Capture Youcantakeascreenshotoftheselectedchannel InstantViewer Youcanrewi...

Page 16: ...hevideowillnotdisplayedon thelivescreen butonlytheOSDwillbedisplayed Item Description EventDisplay Eventsfromtherecorderandcameraaredisplayedinicons Fordetails refertothe Setup SettingtheEvent Eventrulesetup pageinthe TableofContents StatusDisplay ItisdisplayedonthechannelsthatcanenablethePTZmode DisplaysAUDIOON OFF Itwillnotbedisplayedwhen Off isselectedfortheaudiointhechannelsetup Ifthealarminis...

Page 17: ...itscreen Vertical2 splitscreen Vertical3 splitscreen CH1 CH2 CH3 CH4 CH2 CH1 CH3 CH4 CH5 CH6 CH2 CH3 CH1 CH4 CH5 CH6 CH7 CH8 CH1 CH2 CH3 CH4 CH5 CH6 CH7 CH8 CH9 4 splitmode 6 splitmode 1 5splitmode 8 splitmode 1 7splitmode 9 splitmode CH2 CH3 CH4 CH5 CH6 CH7 CH8 CH1 CH9 CH10 CH11 CH12 CH13 CH1 CH2 CH3 CH4 CH5 CH6 CH7 CH8 CH9 CH10 CH11 CH12 CH13 CH14 CH15 CH16 CH1 CH2 CH3 CH4 CH5 CH6 CH7 CH8 CH9 CH...

Page 18: ...t mode 10 16 1 9 9 split mode Manual Switching Click or at the bottom of the screen or enter a page number to go to that page Example 1 After setting to 16 split mode for the 64 channel model if the right button is clicked Channel CH 1 16 Channel CH 17 32 Channel CH 33 48 Channel CH 49 64 CH1 CH2 CH3 CH4 CH5 CH6 CH7 CH8 CH9 CH10 CH11 CH12 CH13 CH14 CH15 CH16 CH17 CH18 CH19 CH20 CH21 CH22 CH23 CH24...

Page 19: ...eing monitored 800x448 H 264 S I D 25 24 9 24 9 XNV 6081Z S 800x448 Displays the resolution of the video H 264 Displays the video codec S I D 25 24 9 24 9 Displays the frame rate FPS of the video S Settings I Video input D Video display XNV 6081Z Displays the camera model name CH1 For multi channel cameras the channel number is be displayed The channel number may not be displayed depending on the ...

Page 20: ...vent recordings Reloads the recording information Profile Shows the video profile configured to each channel Record type View the record type according to normal or event recording Frame rate fps Shows the receive record frames per second for each channel Bitrate bps Limit Receive Record Shows the amount of limit receive record data for each channel Receive Limit Shows the data ratio of actual dat...

Page 21: ...1 CH16 CH12 CH1 CH3 CH8 CH4 CH13 CH9 CH14 CH10 CH5 CH7 CH6 CH2 CH5 CH6 CH7 CH8 CH9 CH10 CH11 CH12 CH13 CH14 CH15 CH16 CH10 CH11 CH12 CH13 CH14 CH15 CH16 CH7 CH2 CH3 CH4 CH5 CH6 CH1 CH8 CH9 CH10 CH11 CH12 CH13 CH14 CH15 CH16 CH3 CH1 CH1 CH2 CH5 CH6 CH7 CH8 CH9 CH10 CH11 CH12 CH13 CH14 CH15 CH16 CH13 CH14 CH11 CH15 CH10 CH12 CH16 CH3 CH1 CH15 CH11 CH16 CH12 CH7 CH3 CH8 CH4 CH13 CH9 CH14 CH10 CH5 CH1...

Page 22: ...us aspect ratio Youcanchangetheaspectratioofeachchannel Formoreinformation refertothe Live CameraVideoControl ChangeChannelAspect Ratio pageintheTableofContents Full Screen Mode You can change to full screen mode which has no top bottom left right areas of the live screen Click at the bottom of the screen Changes to full screen mode Toexitfullscreen placeyourmousecursoroverthebottomofthefullscreen...

Page 23: ...list click to select the channel to be displayed on the layout screen 4 Click to save the set layout Eachlayoutissavedseparatelybytheuser Thelayoutsetonthelivescreencanalsobeusedfortimesearchandcanbesearchedaccordingtothechannelorderandchannelcombination setbytheuser Formoreinformation refertothe Search TimeSearch pageintheTableofContents Change of Layout Channel and Name 1 Click after selecting a...

Page 24: ... screen to display the real time event list Whenneweventsoccur thelistofeventswillbeupdatedaccordingly Thespecifiedchannelsandeventsaredisplayedinthelistaccordingtotheeventrulesetup Fordetails refertothe Setup Setting the Event Event rule setup pageintheTableofContents Browses for the event by the desired condition Plays the video at the time of the event Whenanalarmoutputoccurs ifeventrecordingis...

Page 25: ...ent list and click to play the recorded video at the time the event occurred Instantviewercanplayaneventvideofor1minute ForAIevents thebestshotanddetailsoftheeventthatoccurredaredisplayed AIeventrecognitionmayhavedifferentsettingsandoperationspecificationsdependingontherecordermodelorcamera ToseeAIevents setanyofthefollowingoptionsasnecessary Seetherelevantpagefordetailedsetupmethod Setup Event AI...

Page 26: ...erthan2megapixelsiscapturedinFullHDsize InstantViewer You can move the video back 30 seconds and play it while live monitoring Instant viewer plays video from 30 seconds to 1 minute from the current time Select the desired channel and click The Instant Viewer screen appears The video is played paused Moves to the playback screen Instant Viewer playback ends Temperature Detection Mode For images th...

Page 27: ...een Zooming the Selected Area Drag a specific area of the screen to move and the selected area to the center of the screen and zoom in Zooming In and Out of Images You can zoom in or out using the mouse wheel Click to go back to the original size Zoom In You can zoom in or out the video via digital zoom Select the desired channel and click Enters the digital zoom mode InPTZmode click torunthedigit...

Page 28: ... information is displayed in the corresponding video window Also when a set text event occurs the corresponding part of the text is displayed in a separate color Onions 3 59 CHIP 2 37 Apple 2 69 Goat 0 79 Peppers red loose 0 59 2 x 0 79 1 18 Pasta 0 59 2 x 0 59 1 18 TOTAL 3 63 appears when text information crosses the screen Click to display a popup window where you can check the entire content Ch...

Page 29: ...de Click PTZ control on the bottom left of the live screen to display the PTZ camera control menu as shown below Item Description Zoomout Zoomin ActivatetheZoomoperationofthePTZcamera Near Far Youcanadjustthefocusmanually Autofocus Youcanadjustthefocusautomatically Preset Setthepresetpositiontomovethecamera andthenselectthedesiredpresettomovetothe setposition Swing Swingisamonitoringfunctionthatmo...

Page 30: ...o the point 3 Click 4 If you click the Preset setup window will appear 5 Click to select the Preset Order to set 6 Enter the Preset name 7 Click Save The preset setting will be saved Ifyoureplaceacamerathatsavesyourpresetsettingswithadifferentone youmustconfigurethepresetsettingsagain To delete a registered preset 1 Click 2 Click Delete preset window will appear 3 Click to select the preset to del...

Page 31: ... file format that can be played directly on your PC You can play with the viewer included in the export folder IfyouselectSECformat youcanchoosewhethertoinclude PWSetup and Includetextdata Recorder You can export to a file that can be played only on the recorder Path Displays the folder location where the export file will be saved You cannot change the storage folder only the file name to be saved...

Page 32: ...pagetomove Time Search You can search the recorded data by the desired date and time conditions Thetimedisplayedwillbebasedonthetimezoneanddaylightsavingtime DST appliedtimezone soitmaybedisplayeddifferentlydependingon whetherthedatatimezonerecordedatthesametimeanddaylightsavingtime DST isapplied 1 Select Time search in the Search menu 2 Select a channel to search 3 Choose a layout 4 Click in the ...

Page 33: ...es a bookmark to the recorded video 7 If you double click an item to play in the search list the recorded video will be played Text Search You can search the data input to the POS device connected to the recorder 1 Select Text search in the Search menu 2 Select a date and time to search 3 Set the keyword item When you click an item the keyword setting window appears Youcansearchwithanarrowerrangeb...

Page 34: ...rch list the recorded video will be played ARB Search You can search auto recovery backup data stored on ARB storage devices 1 Select ARB search in the Search menu FormoreinformationaboutARBsearch refertothe Setup Setting the Device Storage device pageintheTableofContents 2 When you click Select storage device the device search window is displayed Click to search for storage device The model name ...

Page 35: ...et the smart search area in the video window Virtual line Detects the passing of an object based on the virtual line and direction set on the image Click and drag the start and end points of the virtual line to the desired location with the mouse The virtual line can be set in one direction or both directions If you select the option of the direction of the virtual line on both sides it will detec...

Page 36: ...ondition you want such as gender top bottom color 1 Select Person search in the AI search menu 2 Select a channel to search Ifyouselectachanneltosearch youcanchangethechanneldisplaymodebyclicking Youcanselectadesiredchannelbyclickingordraggingit fromthechanneltable andclickingthechannelinthechannellist 3 Select a date and time to search 4 Select a detailed search option Person search options Gende...

Page 37: ...e library Adds a face image registered in the face library Youcanregisterafaceimagebyclicking Facelibrary atthetoprightofthescreen Fordetailsonregisteringfacesampleimages see Setup SettingtheEvent AIengine pageinTableofContents 5 Set the similarity 6 Select the overlap It will be displayed when there is overlapped data in one channel by changing the time or time zone at the selected time 7 Click t...

Page 38: ... to the recorded video 7 If you double click an item to play in the search list the recorded video will be played Vehicle Search You can search the vehicle by setting the vehicle type and color conditions from the recorded data 1 Select Vehicle search in the AI search menu 2 Select a channel to search Ifyouselectachanneltosearch youcanchangethechanneldisplaymodebyclicking Youcanselectadesiredchann...

Page 39: ...er recognized in the recorded data LPRsearchisonlyavailableonrecordermodelsthatsupportAIrecognition 1 Select LPR search in the AI search menu 2 Select a channel to search Ifyouselectachanneltosearch youcanchangethechanneldisplaymodebyclicking Youcanselectadesiredchannelbyclickingordraggingit fromthechanneltable andclickingthechannelinthechannellist 3 Select a date and time to search 4 Enter the li...

Page 40: ...lduetotimeortimezonechangeattheselectedtime Export Youcanexportthevideoofthechannelyouareplaying Filter Youcanfiltertheeventitemstoseethetimeline Channel Thechannelandcameranamewillbedisplayed Playbackcontrol Youcancontrolvideoplayback Date Time Setthedate time Status Youcancheckthelive recording andnetworkstatus Selectchannel Youcanmovebyselectingachannel Item Description Timeline Movetheplayback...

Page 41: ...ne Channel You can display the time line of multiple channels You can click to display 1 to 4 channels in the time line The time line will be displayed as many channels as selected Click to move to the previous or next channel Place your mouse over the time line to see the corresponding thumbnail of the recorded video Play Button Name and Function Paused state Playback state Item Description Previ...

Page 42: ... You can export in your own file format that can be played directly on your PC You can play with the viewer included in the export folder Click Setup tosetapasswordfortheexportedvideo Ifyoucheck Includetextdata youcansavetextdataintheexportedvideo Recorder You can export to a file that can be played only on the recorder 7 Check the path to save the file to be exported Only the file name to be save...

Page 43: ...deo is turned off a blank screen is displayed Covert1 Shows information other than the video of the selected channel For privacy protection it does not display the video while the recording continues Covert2 Shows nothing but an empty screen while the recording continues If the channel is set to Covert1 or Covert2 mode the channel s sound is not hearable However the channel s sound is recorded if ...

Page 44: ...s Wisenet camera is registered viaWisenet protocol while a third party camera is registered via ONVIF protocol A device running a DHCP server should never be connected to a PoE port or a camera setup port e g router If your camera uses its own power supply unit you need to manually register or auto register the camera For products that support PoE see Products supporting each feature Page 4 in the...

Page 45: ...ailed due to unknown error This message appears if the camera has failed to be registered due to unknown connection status Due to the camera account locking access has failed When you enter a wrong ID password 5 times to login to the camera account this message is displayed Try to log in again after 30 seconds If the same message appears you may need to check whether someone has tried to access yo...

Page 46: ... if USB is disconnected from the recorder during an upgrade via USB Video data of the channel connected to the camera to upgrade may not be recorded Do not format the HDD until the upgrade is complete The upgrade may fail Setting the Camera Functions You can set the camera while viewing the live video of the selected camera Setup Camera Camera setup You can use this feature in the following cases ...

Page 47: ...efog level Focus You can adjust the focus of you camera s video You can set Focus Zoom Simple focus and Initialize focus Video rotation You can set flip mirror modes and hallway view Privacy area You can set an area to be hidden in the camera image range to protect privacy You can select whether or not to use the privacy setting and set up to 32 new privacy areas With a PTZ camera it is not possib...

Page 48: ...is performed with the profile set for recording Profile You can set the camera profile Codec Show the codec of the selected profile Resolution Show the resolution of the selected profile Frame rate Show the frame rate of the selected profile Edit You can add change and delete the camera profiles Setting the Remote Profile You can set the video profile transmitted to the network Setup Camera Profil...

Page 49: ...r than codec resolution and frame rates can be changed in the setup menu of the camera web viewer For camera web viewer refer to the SetupViewer Setting the Camera Camera Setup page in theTable of Contents Click Camera webviewer button for connection If you change the current profile settings you may encounter an interrupted playback on the recording or live screen for a certain time Changes made ...

Page 50: ...ed when there is no motion in the video Minimum GOV value can be set on the camera web page Range The range of the input value of Length is displayed Any profile not supported with the dynamic GOV FPS setting is marked with How to setWiseStream Function to analyze the complexity of the video and effectively reduce the data size while maintaining the quality For details refer to the camera s help o...

Page 51: ...rding and other recording related settings Record schedule If you set a recording schedule for a specific date and time the recording will start at that specific time Setup Record Record schedule Channel Select the channel you want to set All The entire time range Monday through Sunday including holidays AM 0 PM 23 will be reserved with the same recording schedule Apply to other channels If you se...

Page 52: ... in yellow indicates that the recorded data is not being transferred from the camera and that the recording is being performed temporarily using another profile on the camera Check the channel information to see the applied profile to the channel listed in yellow A channel displayed in orange indicates that the amount of inputted data is greater than the permitted data amount In this case it is im...

Page 53: ...ra name Display the camera name IP address Display the IP address of a camera Type Displays the camera type Object detection Sets whether or not to enable object detection for the camera AI recognition Sets whether or not to enable AI recognition function for the camera AIrecognitionworksonlywhentheobjectdetectionoptionissetto Enable Usage Shows the AI engine usage of the camera The AI engine func...

Page 54: ...ailed settings for AI detection of the connected camera Mask Sets detailed settings for mask detection of the connected camera Motion You can set detailed motion detection for the connected camera IVA You can set up intelligent video analytics of the connected camera Tampering You can make detailed settings for tampering detection such as when the screen of a connected camera is obscured or the ca...

Page 55: ...on Click Setup to select the minimum maximum size and set the object size on the preview screen Detection level You can set the basic level required for motion detection Level values can be set for each detection area set in MD type If a motion value is bigger than the set level then a motion detection event is triggered Detection result display You can overlay the detection area over video Sensit...

Page 56: ...sired area item set the area on the preview screen Area initialization You can clear all the set areas Sensitivity You can set the motion detection sensitivity for the virtual line and the virtual area Detection result display You can overlay the detection area over video Activation time You can set the activation time to recognize motion analysis Always Detects motion analysis regardless of time ...

Page 57: ...splayedinorangewhena channelisselected Schedule Select the schedule to run the event action Event Rule Setup You can set the event trigger and action rule to output an alarm when an event occurs Setup Event Event rule setup Add Adds a new event rule by selecting from rule creation or rule copy Delete Deletes the selected event rule Enable Specify whether to enable the corresponding event rule Rule...

Page 58: ...ration of network conditions Eventactionwillrunonlywhenallseteventtriggersoccur Ifonlyoneofthemultipleeventssethasoccurred theeventactionwillnotrun Settheeventactiononlywhennecessary 3 Click OK at the bottom of the setting window to register the event rule Alarm Input You can set the operation of the alarm sensor Setup Event Alarm input Type Set the mode in which the alarm sensor will operate Off ...

Page 59: ...age device Status Displays the current working condition of a storage device IftheStatusissetto NotDefined formatthestoragedevicebeforeuse Temperature You can check the temperature of the HDD mounted in the Recorder Time Displays the use time of an HDD Format Select a storage device and click on format after which a format confirmation window appears Click on the OK button to format the selected s...

Page 60: ...lswillbeselected ARB bandwidth Select a bandwidth for the ARB function The ARB feature is available only when your video is saved in the SD card after registering yourWisenet camera using theWisenet protocol This is only supported in SUNAPI 2 3 2 or later Set the profile bitrate used for recording a video in the SD card of camera to 6144 kbps or below For more information on how to set the SD card...

Page 61: ... entering ID password click on the Apply button iSCSI device requires an independent port Use a general port instead of a camera port When using a hub to connect an iSCSI device with recorder make sure to use the GIGA hub and to use an independent network to save data normally When the Recorder is connected to an iSCSI device if you change the iSCSI equipment setting a problem can occur A HDD to b...

Page 62: ...nctioning When the maximum number of HDDs allowed in the RAID level are malfunctioning if an additional HDD malfunctions you cannot use or restore the RAID Immediately replace the HDD and proceed with restoration FormoreinformationabouthowtoreplacetheHDDandrecovertheRAIDarray refertothe Setup SettingtheDevice Storagedevice pageintheTableofContents Rebuilding Indicates that the RAID array is in the...

Page 63: ...by each product Product RAIDtype 32 channelmodel 64 channelmodel Level5 level6 3 It will show the list of HDDs that compose a RAID In the RAID screen click on OK 4 The data deletion and system rebooting message window will appear You can click on the OK button to reboot the system for RAID mode setting 5 When RAID building is complete select Setup Device Storage device RAID to check the build If y...

Page 64: ...hese displays mode for video display Duplicate these displays You can set the video display resolution of the primary monitor and secondary monitor to be the same If you set a resolution exceeding 1920 x 1080 while operating in clone mode the video will not be displayed to the secondary monitor Extend these displays You can set the video display resolution of the primary monitor and secondary moni...

Page 65: ...on of your choice The profile used in the live output of the expanded monitor uses a remote profile If the user changes the remote profile the video output of the expanded monitor may be affected If the monitor is in clone mode you can specify up to the split mode supported by the recorder When the monitor is set to extended mode you can split the screen of the Secondary monitor up to 36 split mod...

Page 66: ...tem in the text device list 2 Enter the device information to register in the Modify the text device window Device name Enter the desired text device name Text device Specify whether to enable text device CH Select a channel to add a device from a channel table Pre event playback time Enter the start time of the playback from how many seconds before when an event occurs Port Enter the device s por...

Page 67: ...Sets the protocol and environment of the network Setup Network IP Port IP address Network Each product supports a different number of network ports If it supports two or more network ports you can set the network for each function as follows Network 1 Camera It can be used as a port for connecting a camera If you connect a camera then the camera video will be transmitted Using the network informat...

Page 68: ...cal PC that is connected to the Broadband Router and enter the router s address ex http 192 168 1 1 2 At this stage make the local PC s windows network configurations to the below example Example IP 192 168 1 2 Subnet Mask 255 255 255 0 Gateway 192 168 1 1 Once connected to the Broadband Router it prompts with password While entering nothing to the User Name field enter admin into the password fie...

Page 69: ...ystem DNS Domain Name System is a service that routes a domain name consisting of user friendly characters ex www google com to an IP address consisting of numbers 64 233 189 104 DDNS Dynamic DNS is a service that registers a domain name and the floating IP address with the DDNS server so that the domain name can be routed to the IP address even if the IP is changed in a dynamic IP system To check...

Page 70: ... of the screen 3 When the additional window is displayed set the details IP filtering Select whether to enable IP filtering IP address Enter the address to enable IP filtering When entering an IP address a value in the range 0 255 must be entered to register Prefix Enter the prefix value 4 Click OK to complete To delete a registered item select the check box of the item to be deleted and click Del...

Page 71: ...tation of the 802 1x operating environment the administrator must use the RADIUS server In addition the switch hub connected to the server must be a device that supports 802 1x If the time setting of the RADIUS server the switch hub and an recorder do not match communication between them can fail If a password is assigned to the client s private key the server administrator should confirm the ID a...

Page 72: ... group and enter names and email addresses If a group is created you can add a recipient SNMP The SNMP protocol allows system or network administrators to remotely monitor and configure the network devices Setup Network SNMP Enable SNMP v1 SNMP v1 is used Enable SNMP v2c SNMP v2c is used Read community Enter the name of read only community to access the SNMP information By default it is set to pub...

Page 73: ...e recorders to one Standby recorder The recorder you want to configure for failover needs to be connected to both the camera and viewer ports to the local network Failover configurations can only be set with recorders of the same model Troubleshooting network interface supports IPv4 only All recorders must have time synchronized For more information about time synchronization settings refer to the...

Page 74: ...elete on the right side of the recorder The standby recorder can only enable some functions in the System Device and Network menus You can t use the Record and Event menus In the standby recorder the previous operation will stop when a failover is performed during the playback or section export and the screen will move to the live screen State name Description Ready Readytobeconnected Connected No...

Page 75: ...k and setup the current Date Time and time related properties as well as the language used for the interface on the screen Setup System Date Time Language Date Sets the date and its format that will appear on the screen Time Sets the time and its format that will appear on the screen Time zone Sets the time zone of your area based on the Greenwich Mean Time GMT GMT GreenwichMeanTime isstandardWorl...

Page 76: ...ing or deleting users and granting different authorities for each user Setting the Administrator You can set and change Administrator s ID and password The administrator can use and set all menu items and functions Setup System User Administrator ID Change the admin ID Password Enter the current PW New password Enter new password Confirm new password Enter the new password again If Showpassword is...

Page 77: ...Menu You can select and set the setting menu that can be accessed A group user can only access the menu selected If you select the menu the menu permission setting screen will be displayed Record Stop recording PTZ Remote alarm output control Shutdown You can set the menu to grant access to users in the group Permission setmenuswillshowupintheLivemenuwhenusersofthegrouplogin 2 Select Apply Users i...

Page 78: ... will be automatically logged out if there is no operation on Recorder for over set period of time ID manual entry In the login window select whether to enter ID If the user has restricted access If a general user selects a menu to which they do not have access an access restriction confirmation window will be displayed If all rights are restricted only the accessible menu of the live screen menu ...

Page 79: ...r a different device name for each device The system information displayed may differ depending on the recorder model To upgrade the current software version 1 Connect a device storing the software to be updated Itmaytakeabout10secondstorecognizethedevice UpgradeabledevicesincludeUSBmemory andnetworkdevice Ifyouwanttoupgradeitonthenetwork theproductshouldbeconnectedtoanexternalnetwork Upgradeviath...

Page 80: ... Camerapassword menu IfthePnPmodeisnotused youcanmanuallyregistercamerasconnectedtotheproduct sPoEportandcamerasconnectedtoseparateswitchin the Channelsetup menu Formoredetailsoncameraregistration seethe Setup SettingtheCamera SettingtheChannel pageinthe TableofContents Power down If the power is off the first alarm is generated Select the Use the alarm output no 1 when the device power is off che...

Page 81: ... by selecting the type Select the desired type and click Apply First page Last page Move to the first last page when there are many search results Export Save all the logged information recorded in the Recorder into the storage device Checking the export log You can search the user who performed the export and the execution time and details time channel device file type Setup System Log Export log...

Page 82: ... video playback performance of the web viewer ConnectingWebViewer 1 Open your web browser and type the IP address or URL of Recorder into the URL address box 2 A user with the admin permissions should provide the admin ID and password A registered user should provide the user ID and password 3 After you log in the Live Viewer main screen appears AllsettingsareappliedaccordingtotheRecordersettings ...

Page 83: ...sinfactoryreset itcanbechangedandmanagedinabatch Upto3setsofcameraIDwithpasswordandpasswordcanberegistered Youmaychangethepasswordsofregisteredcamerasallatonceinthe Setup Camera Camerapassword menu YoucannotchangethepasswordforcamerasregisteredwithONVIFandRTSP 3 Set the network connection type and the connection environment on the Network screen and then click the Next button Fordetailsonnetworkse...

Page 84: ...owsthevideoofthecameraconnectedtotherecorder TheIDoftheconnecteduserisdisplayed YouaredirectlyconnectedtotheHanwhaTechwinhomepage www hanwha security com ChangesthecolorthemeofWebViewer Systemstatusdisplay Displaysthestatusofthesystem harddisk andnetwork You can check the video from camera registered in the Recorder connected from a remote PC Also you can adjust the camera and check the network tr...

Page 85: ...tabychannelexceedsthesetamountofdatalimit Displayedwhentheharddiskisfullduringrecordingandtherecordingcapacityisinsufficient Displayedwhentheharddiskdoesnotexistorneedstobereplaced DisplayedwhenthereisanabnormalityinRAIDorcannotbeused DisplayedwhenRAIDisbeingrebuilt OnlyprovidedforproductsthatsupportRAID DisplayedwhenanerroroccursintheiSCSIdeviceconnection OnlyprovidedforproductsthatsupportiSCSI D...

Page 86: ...ick the button followed by the Record tab You can check the profile record type frame rate Input Record and bit rate Limit Input Record for each channel Use Current Max tocheckthecurrentrecordingstatusandmaximumrecordingsettingvalue Tochangetheprofilesetup clickthe RecordSetup button Network Status Click the button followed by the Network tab You can check the status of network bandwidth currently...

Page 87: ...plit screen is applied to the video window Changing Overall Channel Aspect Ratio Video screen ratio for all channels can be changed in live split screen mode Click at the bottom of the screen It changes to the actual proportion of the video If you want to go back to the previous screen ratio click again live viewer ...

Page 88: ...ines how to select a series of channels based on their purpose accessibility and monitor them in a single layout Live List Check Layout List Create a new layout Change the channel or name of the layout Save the changed layout Delete the added layout Open or close the layout list Add Layout and Set Name 1 Click the button 2 Set the name of the layout 3 Double click a channel to display on the layou...

Page 89: ...ventrules AIeventsearchmayhavedifferentsettingsandoperationspecificationsdependingontherecorder orcamera Live Event EventType and Camera Settings Set the event type and camera to be displayed in the event list To search for a specific event click to select the event type and camera to browse Event Displays only selected events in the event list Common event Searches for event types that have occur...

Page 90: ...nddetailsoftheeventthatoccurredaredisplayed AIeventrecognitionmayhavedifferentsettingsandoperationspecificationsdependingontherecordermodelorcamera ToseeAIevents setanyofthefollowingoptionsasnecessary Seetherelevantpagefordetailedsetupmethod Setup Event AIengine Setup Event Eventsetup Object Setup Event Eventsetup AIrecognition Setup Event Eventsetup Mask Setup Event Eventsetup IVA Setup Event Eve...

Page 91: ...Audio Turnstheaudioonoroffwhentheaudioisconnected Imagerotation Rotatesthevideotodisplay Channelaspectratio Showsthevideoinactualproportions CameraVideo Control By using the function icon in the video window you can easily enable functions such as screenshot video rotation and PTZ control Capture Select a channel to capture video and click the button The captured image is saved as png file in the ...

Page 92: ...ing the mouse wheel If you scroll up using the mouse wheel the selected video screen is enlarged by 10 and a thumbnail window is displayed Scrollingup downusingthemousewheelwillzoomin outthevideoscreenby10 Digitalzoomendswhenthevideoscreenisreducedtotheoriginalsize InPTZmode clickthe buttontorundigitalzoom REC 90 90 REC 90 REC 90 REC 90 90 REC 90 REC 90 Audio You can turn the sound on off correspo...

Page 93: ...elist Delete Deletestheselectedpresetlist PresetList Showsalistofsavedpresets Using Digital PTZ D PTZ function 1 Register a camera that supports the D PTZ profile IncamerasthatsupporttheD PTZprofile youcanusetheD PTZfunction 2 Both cameras that support general PTZ and cameras that support D PTZ can control the live image using some of the PTZ control function menus Formoreinformationaboutthesuppor...

Page 94: ...on how to use it refer to the camera s user manual Dependingonthecamera scapabilities onlysomefeaturesmaybeavailable ExportingVideo You can export the recorded video by manually inputting the desired channel date and time 1 Click the button 2 Select a layout to export and select the desired channel 3 Set the start date time and end date time AftersettingwhethertoenableDSTornot selecttheoverlap Itw...

Page 95: ...lockwise Showsthevideoinactualproportions Name Description Turnson offthesectionsetup SavesthevideooftheselectedchannelinthedesignatedpathinAVIformat Calendar Thedateoftherecordedvideoisdisplayedinorange andthecurrentdateisdisplayedinaorangecircle Clickthedate inorangetoviewtherecordedvideoinformationonthetimeline Playadjustment Selectasearchresulttoopentheplayscreenforthatdata Itchangestofullscre...

Page 96: ...en Normal recording video Red Event recording video You can filter the event items to view the time line Overlapped You may check the timeline by setting the overlapping section caused by time change The search results will be displayed in the event list Click the desired event list to play Text Search You can search the data input to the POS device connected to the recorder 1 Select in the Search...

Page 97: ...writtenduringrepeatedrecording However whentheautomaticdeletionisset itwillbedeleted accordingtothesetperiod Whenthebookmarkisreleased thevideowillnotbesaved Ifnecessary beforereleasingthebookmark exportthevideo Upto100bookmarkscanbespecified Search Results Export Search results of events texts and bookmarks can be exported to a file Example Bookmark search result export 1 Click in the search resu...

Page 98: ...n search for a person by any condition you want such as gender top bottom color 1 Select Person search in the AI search menu 2 Select a channel to search 3 Select the date and time to search 4 Select a detailed search option Person search options Gender Clothing Top color Clothing Bottoms color Bag Clicktheoptiontodisplaytheoptionselectionwindow Selectthedesiredsearchoption Ifnodetailsareset allco...

Page 99: ...erlap It will be displayed when there is overlapped data in one channel by changing the time or time zone at the selected time 7 Click the Search button CH Displays the recorded channel Camera name Displays the camera name Similarity Shows the similarity between the image selected in the search option and the search result Library group Displays groups registered in the face library Name Displays ...

Page 100: ...mark to the recorded video 7 Click in the search list to display the instant viewer 8 Click to go to the playback screen Vehicle Search You can search the vehicle by setting the vehicle type and color conditions from the recorded data 1 Select Vehicle search in the AI search menu 2 Select a channel to search 3 Select the date and time to search 4 Select a detailed search option Vehicle search opti...

Page 101: ...recognized in the recorded data LPRsearchisonlyavailableonrecordermodelsthatsupportAIrecognition 1 Select LPR search in the AI search menu 2 Select a channel to search 3 Select the date and time to search 4 Enter the license plate number to search Click toseethesearchguideforlicenseplatenumber TheoptionoflicenseplatenumberentryfieldisonlyavailableonrecordermodelsthatsupportAIrecognition 5 Select t...

Page 102: ...ults Export Search results such as people faces and vehicles can be exported to a file Example Person search results export 1 Click in the search results list 2 Select the desired list and click OK Theexportedvideoissavedas avifileinthedownloadfolder ...

Page 103: ...ttom Youcanusethemousewheeloverthetimelinetozoominoroutonthetimescale Thetimelinemagnificationofthetimelinewillbedisplayedatthetoprightofthetimeline To see the time line before or after zooming in zoom in and drag the time line left or right ExportVideo by Section Setup You can select the desired section from the time line or search list during video playing and export it to a file 1 Click the but...

Page 104: ...ent Gotothenexteventvideo Speed Selectthevideoplaybackspeed Speed x1 8 x1 4 x1 2 x1 x2 x4 x8 x16 x32 x64 x128 x256 Fastbackward Itisusedforreverseplayback Speed x1 8 x1 4 x1 2 x1 x2 x4 x8 x16 x32 x64 x128 x256 Dependingonthesplitscreen themaximumspeedmaybelimited Pause Pausethevideo Fastforward Itisusedforforwardplayback Speed x1 8 x1 4 x1 2 x1 x2 x4 x8 x16 x32 x64 x128 x256 Dependingonthesplitscr...

Page 105: ...adesireditemtoset DetailedMenu Clickdesireditem sinputfieldtochangeandenteradesiredvalue Ok Applythemodifiedsettings Settingthe Camera You can check a list of cameras that are connected to the Recorder and configure the necessary settings For details refer to the Setup Setting the Camera page in the Table of Contents Register You can add a network camera s Setup Camera Register Channel Setup You c...

Page 106: ...any as the number of channels supported by Recorder If you want to change the proxy port then select the port setup menu 8 channels 10001 10008 16 channels 10001 10016 32 channels 10001 10032 64 channels 10001 10064 Example Defaults of cam proxy ports for each product 8 channel model 10001 10008 16 channel model 10001 10016 32 channel model 10001 10032 64 channel model 10001 10064 When connecting ...

Page 107: ...Camera password Settingthe Recording For details refer to the Setup Setting the Recording page in the Table of Contents Record Schedule If you set a recording schedule for a specific date and time the recording will start at that specific time Setup Record Record schedule Record Setup Select a type of the normal event recording frame rate for each channel Setup Record Record setup setup viewer ...

Page 108: ...s AI engine You can set whether or not to use AI events object detection AI recognition and check the status of AI engine usage AIenginesettingsareonlyavailableonrecordermodelsthatsupportAIrecognition Setup Event AI engine Event Setup You can set detailed settings for each channel s event detection mode Setup Event Event setup Object detection You can change the AI object detection event setup The...

Page 109: ...modelandcamera Mask detection You can change the mask detection event setup Settingsandoperatingspecificationsmaydifferdependingontherecordermodelandcamera Motion detection IVA You can change the motion detection and intelligent video analytics event setup Tampering detection You can change the tampering detection event setup setup viewer ...

Page 110: ...m Input You can set the operation of the alarm sensor Setup Event Alarm input ONVIF Setup You can set the camera registered with the Onvif protocol Setup Event ONVIF setup Schedule Whether to output an alarm can be scheduled according to the day and time The initial setting will be an event sync and an alarm will be sent only when an event occurs Setup Event Schedule ...

Page 111: ...th the camera is re established Press the button and an Auto recovery backup ARB window is opened For details refer to the Setup Setting the Device Storage Device page in the Table of Contents iSCSI This function is only available for products that support iSCSI When connecting an iSCSI device to the recorder you can search for the iSCSI device and connect and disconnect it RAID This function is o...

Page 112: ...doesnotworkproperly see Troubleshooting FAQ intheAppendix TheMonitorSetupsettingscontrolthemonitorconnectedtotheRecorder Videoexceedingtheresolutionof1080pwillnotbedisplayedfromthesecondarymonitor Text You can set the POS device text display and event text settings Setup Device Text Device Relevant values of a POS device connected to Recorder can be set Event It is possible to set total amount con...

Page 113: ... the network to check the current mode and the IP address Setup Network IP Port IP address Specify the network connection path Port You can configure the protocol related settings DDNS You can set DDNS Setup Network DDNS IP Filtering You can prepare the list of IP address to allow or block accesses to a specific IP address Setup Network IP filtering setup viewer ...

Page 114: ...ethecookiesettingofthebrowser 802 1x When connecting to a network you can select whether to use the 802 1x protocol and install a corresponding certificate Setup Network 802 1x E mail You can specify the SMTP server that sends a mail if an event occurs and set the recipient group and users Setup Network E mail SMTP You can set the server that sends mails and specify if you use the authentication p...

Page 115: ... and sets the environment Setup Network SNMP DHCP Server You can set the network camera IP address and check the details by setting up a DHCP server Setup Network DHCP server Network You can set the internal DHCP server and assign an IP address to the network camera Status You can check the IP and MAC currently used through the DHCP server and the connected network port setup viewer ...

Page 116: ... the System page in the Table of Contents Date Time Language You can check and setup the current Date Time and time related properties as well as the language used for the interface on the screen Setup System Date Time Language SystemTime Set the date and time Time sync Set the time synchronization DST During the summer Daylight Saving Time DST advances clocks one hour forwards from the standard l...

Page 117: ...uwillbeautomaticallyloggedout User You can add change or remove a user or users Restriction settings You can set the user permission System Management You can check the current system version and update to a new version export data setting initialization and more Setup System System management Product information You can see information of the current system Check the model name software version a...

Page 118: ...xcluded from the initialization Log You can check the log information related to system events and export Setup System Log System log System related log information such as system startup system shutdown and menu setting change can be retrieved Event log The event log lists recorded events such as sensor events camera events or image losses Export log You can search the user who performed the expo...

Page 119: ...iewer XRN 1620B2_CAM 01 H264 1920x1080 NONE 2020 05 14 20 54 13 Name Description Splitscreen Selectsscreenratiotodisplay Thescreenischangedtoasplitscreen Fisheyeviewmode IIf ispushed itispossibletochangetoafisheyeinstallationtype Itispossibleto selectwall ground ceilingmodeaccordingtotheinstallationplace Thefisheyeviewmodeonthecurrentscreencanbechangedindependentlyoneachsplit DigitalZoom Enlargeth...

Page 120: ...ormationonthebackupplaybackscreen Informationsuchasbackupdate dayoftheweek time modelname andchannelnumber willbedisplayedonthescreen Maintainaspect ratio Fullscreen Maintainstheaspectratiooftheplaybackscreen Playsthevideoonafullscreen Enlarge Reduce Timeline Collapsesthetimerangethatisdisplayedontherangebarofthestoragetime Youcancollapsetherangebaruntiltheoverallrangeisshortenedto24hours Enlarges...

Page 121: ...mode TheWebViewerwon tbeabletostopthePTZonitsown ThisisusedtochangetoPTZmodefromscreenmode 10 ItallowstoexitPTZmodeinPTZmode TheWebViewerwon tbeabletostopthePTZonitsown GoesbacktothepreviousscreenintheScreenmode 11 12 InPTZmode FocusNear Faroperationisrun Whenusingthescreenmode thesameoperationscanbedonebymovingthemouse UsingVirtual Keyboard 1 For alphanumeric inputs the virtual keyboard window ap...

Page 122: ...hecktheHDD NoresponsecontrollingPTZintheliveviewer ChecktheregisteredCameraifitsupportPTZfunction Problem Action ThecameraisnotconnectedorthePCfailstoconnecttothe product Checkifthenetworkcableisconnectedproperly EnsurethatyouhavesetNetwork ConnectionMode ChecktheIPsettingofthePCorcamera TrythePingTest CheckifthereisadifferentdeviceneartheproductusesthesameIP Iregisteredacamera butthewebviewerdoes...

Page 123: ...thatofcamera sfeed Intherecordingsettingscreen thepermittedlevelforaspecific channelisdisplayedinorange Iftheinputdataisgreaterthanthepermittedlevelforeachchannel itisdisplayedinorange Setthepermitteddatalimittohigherthantheamountofinputdata Ifthesumofinputdataforeachchannelexceedsthelimit thealarmiconwillbedisplayed In thiscase thechannelexceedingtheinputlimitdoesnotrecordtheentireframe butitreco...

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