22
Lowes.com/harborbreeze
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
There is excessive
wobbling.
1. The blades and/or blade are
loose.
2. The blades are unbalanced.
3. The fan mounting is not
secure.
4. The fan is too close to the
vaulted ceiling.
5. The set screw on the motor
housing yoke is loose.
1. Check and tighten all screws that
hold the fan blades to the blade
arms and the blade arms to the
motor.
2. Switch one blade with a blade
from the opposite side. Or balance
the fan using a balancing kit (not
supplied).
3. Turn off the power. Loosen the
canopy and verify that the mounting
bracket is secure to the electrical
outlet box. The bracket must be
flush without movement against the
outlet box.
4. Use a longer downrod or move the
fan to another location.
5. Lift up the yoke cover and tighten
the set screw to the yoke until
secure.
The fan operates
correctly, but
the lights are
not working (if
applicable).
1. The bulb(s) not installed
correctly.
2. The light kit wire plugs are not
connected properly.
3. There is a faulty wire
connection.
4. The total power of the light is
exceeding 190W.
1. Re-install the bulb(s).
2. Ensure that the male and female
plugs in the light kit fitter are
connected properly.
3. Turn the power off and check all
connections at the ceiling outlet box.
4. The fan comes with a 190W limiter.
When the total watts of the lights is
over 190W, the lights do not work.
Please replace the bulbs with lower-
wattage bulbs.
The remote control
doesn’t work.
1. The remote control is not
synced with the fan’s receiver.
2. The battery in the remote
control needs to be replaced.
1. Press and hold the high and low
speed buttons on the remote control
at the same time for 5 seconds.
The LED indicator will flash 3 times.
When syncing is complete, the fan
will start on the low speed with the
light (if applicable) off.
2. Replace the battery with 12V battery.
