16
CARE AND MAINTENANCE
TROUBLESHOOTING
At least twice each year, lower canopy to check down rod assembly, and then tighten all screws on
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blades with a lint-free cloth. You may occasionally apply a light coat of furniture polish to wood blades
for ass protection. Important: Shut off main power supply before beginning and maintenance. Do not
use water or a damp cloth to clean the ceiling fan.
If you have any questions regarding the product, please call customer service at 1-800-643-0067,
8 a.m. - 6 p.m., EST, Monday - Thursday, 8 a.m. - 5 p.m., EST, Friday.
PROBLEM
Fan does
not move.
Noisy
operation
Excessive
wobbling
QUANTITY
1. Turn power on or check fuse.
2. Turn power off. Loosen canopy and check
all connections.
3. Check that the connectors from the light kit
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instructions on page 13.
4. Disable power supply to the fan motor and
re-start.
5. The blade is overweight. Don’t install the
unapproved blades.
1. Tighten all blade screws.
2. Replace blade.
3. Replace with an approved speed control
device.
4. Allow fan a “break in” period of a few days,
especially when running the fan at Medium
and High speeds.
1. Tighten all blade screws.
2. Re-install blade arms.
3. Switch one blade with a blade from the
opposite side.
4. Turn power off. Carefully loosen canopy and
verify that mounting bracket is secure.
5. Use a longer down rod or move fan to
another location.
6. Tighten yoke set screw securely.
7. Carefully loosen and lower canopy and
verify that set screw on hanging ball is
tightened securely.
DESCRIPTION
1. Power is off or fuse is blown.
2. Faulty wire connection.
3. Plugs not connected properly.
4. DC motor is obstructed during
operation.
5. The power of motor over 80W.
1. Blades are loose.
2. Cracked blade.
3. Full range dimmer switch.
4. Fan is new.
1. Blades are loose.
2. Blade arms incorrectly attached.
3. Unbalanced blades.
4. Fan not securely mounted.
5. Fan too close to vaulted ceiling.
6. Set screw on motor housing
yoke is(are) not tightened
properly.
7. Set screw on hanging ball is not
tightened properly.
