20
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
The fan is noisy.
1. The blades are loose.
2. There is a cracked blade.
3. The wall control is not
compatible with the fan.
4. The outlet box is not secure.
5. The mounting bracket is not
secure.
1. Check and tighten all screws that hold
the fan blades to the blade arms and
the motor.
2. Replace the cracked blade.
3. Do not use a full range dimmer switch
to control the fan speed.
4. Ensure the outlet box is secured to the
building structure.
5. Ensure the mounting bracket is secured
to the outlet box and that the screws are
tight.
The fan operates
correctly, but the
lights are not
working.
1. The bulbs are not installed
correctly.
2. The light kit wire plugs are
not connected properly.
3. There is a faulty wire
connection.
1. Re-install the bulb(s).
2. Ensure the 9-pin connectors in the light
kit are connected properly.
3.
Turn the power off and check all
connections at the ceiling outlet box.
