17
TROUBLESHOOTING GUIDE
Troubleshooting Guide
TROUBLESHOOTING GUIDE
SYMPTOM
POSSIBLE CAUSE
SOLUTION
Unit does not turn on
• Main Power Switch turned Off
• Press in Main Power Switch
• No AC power
• Check AC power plug and make certain any switched
outlet is turned on
Disc does not play
• Disc loaded improperly
• Load disc label-side up
• Incorrect disc type
• Check to see that disc is CD, CD-RW or DVD-Movie;
• Invalid Region Code
other types will not play
• Rating is above parental preset
• Use Region 1 disc only
• Enter password to override or change rating settings
No picture
• Intermittent connections
• Check all video connections
• Wrong input
• Check input selection of TV or receiver
No sound
• Intermittent connections
• Check all audio connections
• Incorrect digital audio selection
• Check digital audio settings
• DVD disc is in Fast or Slow mode
• There is no audio playback on DVD discs during
Fast or Slow mode
Picture is distorted or jumps during
• MPEG-2 decoding
• It is a normal artifact of DVD playback for pictures
Fast Forward or Reverse Play
to jump or show some distortion during Rapid Play
Some remote buttons do not operate
• Function not available for this disc
• Some discs do not include all DVD features
during DVD play
The menu is in a foreign language
• Incorrect menu language
• Change menu language selection
“
” Symbol appears
• Requested function not available at
• Certain functions may be disabled during passages
this time
of a disc
Picture is displayed in the wrong Aspect Ratio
• Incorrect match of Aspect Ratio settings • Change Aspect Ratio settings
to disc
Remote control inoperative
• Weak batteries
• Change both batteries
• Sensor is blocked
• Clear path to sensor or use remote sensor
Disc will not copy to VCR
• Macrovision protection
• Most DVDs are encoded with Macrovision
to prevent copying to VCR
To Reset all the user-setting parameters on the DVD 50 to the factory default setting:
1) Turn On the DVD 50 and press STOP Button, if it is playing a disc.
2) Press MENU Button.
3) When the Main Menu appears on the TV screen, press "DOWN" Arrow Button to get down to the "TV
Aspect".
4)
Press RIGHT Arrow Button once and DOWN Arrow Button until the little circle in front of "16:9
Widescreen" turns to orange color.
5) Press the Numeric Buttons, 1 - 3 - 9 - 7 - 1 - 3 - 9. (Be sure that the remote is firmly pointing at the
DVD 50)
6) Press ENTER Button.
7) At this point, you should be able to see the System Information on the TV screen. If the upgrade with
this 2.3 version software has been done properly, you should see the following display among other
information: "MICOM. VER. : V2.3 MP"
8)
Press MENU Button to exit from this display mode.
9)
Turn Off and On again the DVD 50. All the user-accessible parameters, including the Parental
Lock, have been reset at this point.
