Harman® • Allure50 Owner’s Manual_R24 • 2016 -___ • 03/21
10
3-90-888000c
. Cleaning Prompts, Messages and Errors
Your EASY Touch Control communicates with you by showing messages on the top center of the EASY Touch Control home
screen. If you have more than one message, the messages will show consecutively until you acknowledge the message by
performing the task and reset. These communications include:
PROMPTS
MESSAGES
ERRORS
Clean your stove. Call your Harman Dealer if problem
persists.
When prompted, scrape burnpot. Press checkmark to reset.
When prompted, inspect and empty ash pan as needed.
Press checkmark to reset.
When prompted, inspect and perform total clean. Press
checkmark to reset.
Press checkmark if you filled the hopper. If you did not fill
hopper, The message will disappear in 30 seconds.
Replace the 2 “AA” batteries in the Wireless Remote Sensor.
If Wireless Remote Sensor batteries die, the Back Up
Sensor will continue to heat your home.
Check and close the front and ash doors for the stove to
continue to heat.
Close the hopper lid for the stove to continue to heat.
Fill the hopper with pellets. Press checkmark to reset. If
you did not fill the hopper, the message will stop after 30
seconds. This error only appears if “Show Fuel Gauges” is
turned on.
Batteries in Wireless Remote Sensor have expired. Replace
the 2 “AA” batteries.
Return Air Sensor has failed. Call your Harman Dealer.
Unit has failed to ignite. Scrape the burnpot. Call your
Harman Dealer if problem persists.
Touch Control has lost communication to the stove. Call
your Harman Dealer.
Exhaust Sensing Probe (ESP) as failed. Clean the ESP. If
issue persists, call your Harman Dealer.
