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Harman®  •  Allure50 Owner’s Manual_R24  •  2016 -___  •  03/21

22

3-90-888000c

Hearth & Home Technologies LLC  

LIMITED LIFETIME WARRANTY

Hearth & Home Technologies LLC (“HHT”) extends the following warranty for HHT gas, wood, pellet and electric hearth appliances 

(each a “Product” and collectively, the “Product(s)”) and certain component parts set forth in the table below (“Component Part(s)”) 

that are purchased from a HHT authorized dealer or distributor.

WARRANTY COVERAGE:

HHT warrants that the Products and their Component Parts will be free from defects in materials and workmanship for the applicable 

period  of  Warranty coverage set forth  in  the table  below (“Warranty Period”).  If  a Product  or Component Parts are found  to  be 

defective in materials or workmanship during the applicable Warranty Period, HHT will, at its option, repair the applicable Component 

Part(s), replace the applicable Component Part(s), or refund the purchase price of the applicable Product(s). The maximum amount 

recoverable under this Warranty is limited to the purchase price of the Product. This Warranty is transferable from the original purchaser 

to subsequent owners, but the Warranty Period will not be extended in duration or expanded in coverage for any such transfer. This 

Warranty is subject to conditions, exclusions, and limitations as described below.   

WARRANTY PERIOD:

Warranty coverage begins at the date of installation. In the case of new home constructions, Warranty coverage begins on the date of 

first occupancy of the dwelling or six months after the sale of the Product(s) by an independent, authorized HHT dealer or distributor, 

whichever occurs earlier. However, the Warranty coverage shall commence no later than 24 months following the date of Product 

shipment from HHT, regardless of the installation or occupancy date. 

The term “Lifetime” in the table below is defined as: 20 years from the beginning date of warranty coverage for gas appliances, and 10 

years from the beginning date of warranty coverage for wood and pellet appliances. These time periods reflect the minimum expected 

useful lives of the designated Component Parts under normal operating conditions. 

Page 1 of 2

4021-645L  10/20

Component 

Parts

Labor

Gas 

Pellet

 Wood

Electric

Venting

Component Parts Covered by this Warranty

X

All parts except as covered by Warranty Conditions, 

Warranty Exclusions, and Warranty Limitations listed

X

X

Igniters, Auger Motors, Electronic Components, and 

Glass

X

Electrical components limited to modules, remotes/wall 

switches, valves, pilots, blowers, junction boxes, wire 

harnesses, transformers and lights (excluding light bulbs)

X

X

Molded Refractory Panels, Glass Liners

X

Vent Free Burners, Vent Free Logs

X

X

Castings, Medallions and Baffles

6 years

3 years

X

Catalysts

7 years

3 years

X

X

Manifold tubes, HHT Chimney and Terminations

10 years

1 year

X

Burners, logs and refractory

 Limited 

Lifetime

3 years

X

X

X

Firebox and heat exchanger, FlexBurn

®

 System 

(engine, inner cover, access cover and fireback)

1 Year

None

X

X

X

X

X

All purchased replacement parts

Warranty Period

HHT Manufactured Appliances and Venting

All parts including handles, external enameled 

components and other material except as covered by 

Warranty Conditions, Warranty Exclusions, and 

Warranty Limitations listed

2 years

X

1 Year

X

X

X

 

2 Years

5 years

1 year

Firepots, burnpots, mechanical feeders/auger 

assemblies

3 years

X

 

B.  Limited Lifetime Warranty

Summary of Contents for Allure50

Page 1: ...l down WARNING Please read this entire manual before installation and use of this pellet fuel burning room heater Failure to follow these instructions could result in property damage bodily injury or...

Page 2: ...ion extended beneath the flue pipe when installed with horizontal venting Floor Protection USA CANADA Sides A 6 152 mm Back B 1 25 mm Front C 6 152 mm Alcove Installation Min Alcove Height 42 1067mm M...

Page 3: ...etime Warranty 22 C Loss of Power 24 D Emergency Manual Ignition 24 E Troubleshooting 25 F Glass Installation and Cleaning 26 G Contact Information 28 1 Product Specifications and Important Safety Inf...

Page 4: ...erate this wood heater in a manner inconsistent with operating instructions in this manual Risk of Fire Hearth Home Technologies disclaims any responsibility for and the warranty and agency listing wi...

Page 5: ...ore information or visit www hpba org safety information To prevent unintended operation when not using your stove for an extended period of time summer months vacations trips etc Unplug stove from re...

Page 6: ...hut down the stove and evacuate the residence Before using the appliance have the venting system thoroughly inspected and replace any damaged components With any hearth appliance installation of smoke...

Page 7: ...r fuel will void your warranty CAUTION Do not burn fuel that contains an additive May cause hopper fire Damage to product may result Read the list of ingredients on the packaging WARNING Tested and ap...

Page 8: ...ll hopper with pellets Initial start up Only 1 Select Language 3 Adjust arrows to set room desired temperature 4 Touch the On Off Power Icon Refer to Touch Manual for all other operations Please Note...

Page 9: ...re has tall flames with black tails and is lazy The feed rate needs to be reduced or the burnpot needs cleaning Heat exchanger or exhaust blower needs cleaning Smoky start up or puffs of smoke from th...

Page 10: ...per If you did not fill hopper The message will disappear in 30 seconds Replace the 2 AA batteries in the Wireless Remote Sensor If Wireless Remote Sensor batteries die the Back Up Sensor will continu...

Page 11: ...TE THE STOVE MUSTBE COMPLETELYOUTBEFORE YOU VACUUM THE STOVE LIVE PELLET EMBERS IF SUCKED INTO THE VACUUM WILL LIGHT THE VACUUM ON FIRE AND MAY ULTIMATELY CAUSE A HOUSE FIRE Follow the detailed instru...

Page 12: ...ashes into a steel non combustible container with tight fitting lid outside Use provided paint brush Vacuum loose ash from around igniter and inside burn pot Stove MUST be turned off cold and unplugge...

Page 13: ...ing Glass Once unit is cold use a non abrasive glass cleaner on glass and wipe clean Scrape and Vacuum Heat Exchanger Cleaning the Heat Exchanger Clean the heat exchanger with scraper as shown in Figu...

Page 14: ...nnection must always be pulled to the rear of the feeder body before operation Use caution when cleaning burn pot clean out chamber Do not damage the high temperature igniter wires WARNING Clean Ash A...

Page 15: ...ances Wash the surface with cool water and rinse thoroughly You may wish to use a non abrasive cleaner specifically designed for use on stove glass In any case dry thoroughly before relighting your st...

Page 16: ...g Manufacturing Date Aug 2016 Ending Manufacturing Date Active Part number list on following page Pellet Stove 03 21 1 2 3 4 5 6 7 8 10 11 12 13 14 15 16 17 18 19 20 21 22 9 1 90 888001 1 Black w Wire...

Page 17: ...n Pot Tailpipe Pkg of 5 Sets 1 00 07381 Y 10 Feeder Assembly See following Page 11 Combustion Blower Capacitor 1 00 02275 Y Capacitor 1 00 00276 Y Blower Mounting Studs and Nuts 5 Sets 1 00 832150 12...

Page 18: ...1 00 02000 1 1 3 Complete Latch 2 Sets 1 00 0669697 Y 1 4 Gasket 3 8 x 1 2 20 Feet 1 00 375501 1 5 Ball Plunger 5 16 x 1 2 Pkg of 3 3 31 5500 3 1 6 Push Retainer 5 16 Pkg of 100 3 31 94807 100 1 7 Hi...

Page 19: ...m your dealer or distributor Stocked at Depot ITEM DESCRIPTION COMMENTS PART NUMBER 5 1 Front Weldment 1 10 888515W 5 2 Glass Clips Pkg of 4 SRV8000 031 Y 5 3 Glass w Gasket 1 00 888150 Y 5 4 Gasket 1...

Page 20: ...3 Feed Cover Gasket 2 Sets 1 00 677122 Y 10 4 Pusher Arm 1 10 888539W Y Pillow Block Pkg of 4 3 31 3614087 4 Y 10 5 Auger 3 50 00565 Y Gasket Auger Pkg of 5 1 00 888196 10 6 Bearing Retainer w Hardwar...

Page 21: ...88857 28 Gloss Red 1 00 88857 29 Satin Black 1 00 88857 1 Side Panel Right Brushed Stainless 1 00 88877 6 Gloss Black 1 00 88877 26 Gloss White 1 00 88877 28 Gloss Red 1 00 88877 29 Satin Black 1 00...

Page 22: ...r whichever occurs earlier However the Warranty coverage shall commence no later than 24 months following the date of Product shipment from HHT regardless of the installation or occupancy date The ter...

Page 23: ...such as exhaust fans or forced air furnaces or other such causes 6 use of fuels other than those specified in the operation instructions 7 installation or use of components not supplied with the appl...

Page 24: ...will not rise The unit will then shut down and may flash a six blink status error See ESP error codes If the fire is still burning it will resume normal operation Contact your dealer if you have ques...

Page 25: ...as failed Partially burned pellets Feed rate too high Poor air to fuel mixture Check burn pot clean out cover and air intake Burn pot may need to be cleaned Combination of all the above Smoke smell Se...

Page 26: ...with no glass Door must be slightly open Insert right column from the side While holding column to the door swing door open and install 3 10 24 x 3 8 Button Head Screws at the top center and bottom o...

Page 27: ...Harman Allure50 Owner s Manual_R24 2016 ___ 03 21 27 3 90 888000c...

Page 28: ...___ ________________________________________________________________________________ ________________________________________________________________________________ __________________________________...

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