Omneon, Now Part of Harmonic
9
Replacing a Disk Drive
•
syslog_D7_NNNNH0_YYYY_MM_DD_hh_mm_ss.log
NNNN = Serial number of unit
YYYY = Year of log start
MM = Month of log start
DD = Day of log start
hh = Hour of log start
mm = Minute of log start
ss = Second of log start
Once you obtain a Return Authorization (RA) number from
Omneon Technical Support, email a copy of these files to
support@Omneon.com and quote the RA number in your email.
To replace (hot swap) a disk drive in the Omneon MediaDeck:
1. Ensure that you have a replacement drive from Omneon on hand.
IMPORTANT:
Use ONLY Omneon-supplied replacement disk drives.
Disk drives from any other source will be excluded from coverage under
the Omneon product limited warranty and maintenance services
programs. In addition, any errors or damages caused by the use of disk
drives provided from any other source will cause the entire product to be
excluded from coverage under the Omneon product limited warranty and
maintenance services programs.
THE PERFORMANCE OF YOUR MEDIADECK MAY BE ADVERSELY
AFFECTED BY THE USE OF COMPONENTS NOT SUPPLIED BY
OMNEON.
CAUTION: Observe all conventional ESD precautions when
handling Omneon MediaDeck components. Avoid contact
with backplane components and connectors
.
CAUTION: Drive spin-down. Damage can occur to a drive if
it is removed while still spinning. We recommend that you
perform all steps in the following procedure. Before
removing a drive from an enclosure, wait 30 seconds to
ensure that the drive has stopped spinning
.
Summary of Contents for Omneon MediaDeck
Page 1: ...Component Replacement Guide Omneon MediaDeck MediaDeck Part Number 28 0136 Revision L...
Page 8: ...Component Replacement Guide...
Page 14: ...4 Component Replacement Guide...
Page 24: ...14 Component Replacement Guide Replacing a Disk Drive...
Page 58: ...48 Component Replacement Guide Replacing the Processor Module...
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