MediaStore5100 and 5000 series troubleshooting and maintenance
MediaStore5100 and 5000 series troubleshooting and
maintenance
The MediaStore includes a processor and associated monitoring and control logic to enable it to diagnose
problems within the subsystems of the MediaStore.
The independent sensors for power and cooling conditions are housed within the midplane and PCMs.
NOTE:
If a fault is indicated on the
Operators Panel
, refer to the table in “MediaStore
5100/5000 series: Operator Panel components," and then to the appropriate
troubleshooting section for additional information.
Related information
MediaStore 5100 and 5000 series operator panel components
on page 196
About data security
In order to prevent loss of data, Harmonic recommends that you follow some data security guidelines
when handling a disk drive.
• Each MediaStore contains up to 24 removable disk drives. Disk units are fragile. Handle them with
care, observe static electricity precautions, and keep them away from strong magnetic fields.
•
All
the supplied plug-in modules and blanking plates must be in place for the air to flow correctly
around the MediaStore and also to complete the internal circuitry.
• If you remove any disk drive, you may lose data.
• If you remove a disk drive, replace it immediately. If it is faulty, replace it with a disk drive of the
same type and capacity. For instructions on replacing disk drives, refer to the
Spectrum MediaStore
Component Replacement Guide
.
• Ensure that all disk drives are removed from the MediaStore before attempting to handle or move the
rack installation.
Related information
Gathering drive failure information
on page 228
Checking for faulty cords
Verify that the cords for your MediaStore are working properly.
1. Check that you have wired up the MediaStore correctly.
2. Check for the following:
◦ missing or damaged cords
◦ incorrect plugs
◦ cords are too short
3. If you verify that any of the above cords or components are faulty, contact your supplier for a
replacement.
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Spectrum System 8.4 Installation Guide
