15
10 Year Firebox Warranty
1 Year Parts Warranty
Your FERVA fire is warranted for a period of 1 year to the original purchaser, from the date
of purchase, against defective materials and workmanship which includes the firebox and all
parts.
If a part defect occurs, return the part to the retailer or directly to Harris Home Fires along
with a copy of the retailers receipt and the part will be replaced at no cost.
If a firebox defect occurs, either contact the retailer or Harris Home Fires and it will be re-
paired or replaced at our discretion with all costs covered.
This warranty does not cover damage caused by mishandling, misuse, failure to follow the
manufacturer’s installation and operating instructions, or work done by others, such as in-
stallers, or plumbers etc. The manufacturer shall not be responsible for site conditions such
as insufficient draught, downdraughts, or routine servicing and adjustments.
Damage caused by the failure to replace consumables like air tubes, baffles and fire bricks
may void the warranty.
Your FERVA firebox is then covered by a further 9 year warranty against defective materials
and workmanship during normal domestic use.
In the case of a claim after the first year, this warranty covers the replacement or repair at
the manufacturer’s discretion and includes freight, painting and all required refurbishment
but does not cover the cost of having the appliance disconnected and reconnected.
It shall be the owner’s responsibility to have the fire available and ready for pickup from
onsite or another suitable location or deliver the fire to either the dealer from whom it was
purchased or directly to Harris Home Fires.
Your Thermo-Electric Generator (TEG) is covered by a 1 year warranty which includes
labour. In the event of a failure after the first year you may purchase a replacement TEG or
may send the unit back to HHF for refurbishment. It may be that only a minor part needs
replacing which will significantly reduce the cost.
Harris Home Fires
41 Braddon St
Addington
Christchurch 8024
New Zealand
Email sales@hhf.co.nz
P O Box 4043
Christchurch 8140
New Zealand
Phone
03 366 1796
Freephone
0800 3661796
Fax
03 366 1795
Summary of Contents for FERVA CORSAIR
Page 3: ...3 Dimensions...
