64
QSEE6800
+
H Installation and Operation Manual
Appendix A: Communication and Control Troubleshooting Tips
c. View the 20-pin spring connector at the bottom of the back
module.( See
.)
Figure A-1.
Back Module to Front Module Connector
This connector should not have any bent or pressed pins. Even
a slightly depressed or bent pin may cause genlock issues.
d. If there are bent pins, carefully reposition them to their correct
positions.
If this is not possible, contact Customer Service to exchange the
back module.
+
Pilot Lite Does Not Find All Modules in Frame
If a discovery is started too soon after frame power-up,
+
Pilot Lite will
not find all the installed modules. Refresh
+
Pilot Lite (
File
>
Refresh
), and ensure that installed modules are fully powered-up first
before discovery.
If a module is plugged into the frame after a discovery,
+
Pilot Lite
does not automatically detect the module. Refresh
+
Pilot Lite (
File
>
Refresh
) to discover the newly installed module.
If a Legacy 6800 series product is in the frame,
+
Pilot Lite will not
detect it.
+
Pilot Lite cannot communicate with legacy 6800 series
products. They will not be discovered or controlled by
+
Pilot Lite
although they can be installed in the FR6802
+
frame and work using
card edge controls. For
+
Pilot Lite to find a module, it must be from
the 6800
+
product family.
20-pin
connector
