HARRISCOMM QUATTRO 4L, User Manual

Page 1: ...QUATTRO 4L AMPLIFIED BLUETOOTH NECKLOOP USER GUIDE Moving Beyond the Sound Barrier ...

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Page 3: ...s that will connect you to your mobile phone so you can actually hear the conversations clearly connect you to your music TV bringing the joy of entertainment back It will allow you stress free meetings one on one conversations by bringing sound directly to your ears significantly reducing background noise With all this awesomeness comes some new technology that may require a learning curve Have n...

Page 4: ...rSounds Communications Inc 1743 Quincy Avenue Suite 143 Naperville IL 60540 USA 800 965 9043 toll free Information Online To view print additional copies of this manual quick start guide or spec sheet or to view instructional videos please visit the Support section on our website www clearsounds com Welcome 2 ...

Page 5: ... Warnings must be observed to prevent bodily injury WARNING Use the equipment only in the described manner to avoid bodily injury or damage to the equipment WARNING Locate and use the Quattro 4L away from water and damp areas such as swimming pools bathtubs sinks and damp basements and do not use the Quattro 4L when you are wet to avoid electrical shock WARNING Do not overload extension cords or p...

Page 6: ...AC power This can cause a short circuit a fire or electric shock WARNING Do not push any type of object into the Quattro 4L Contact with dangerous voltage points can occur resulting in fire electric shock or parts damage WARNING Do not disassemble the Quattro 4L Dangerous voltage or other risks can occur Use after incorrect reassembly can lead to electric shock WARNING Keep the Quattro 4L out of r...

Page 7: ... posted notices instruct you to do so Hospitals or health care facilities might include equipment that is sensitive to external radio frequency RF energy that can cause electromagnetic interference EMI CAUTION While onboard aircraft turn off the Quattro 4L in accordance with airline regulations and crew instructions CAUTION If you use any personal medical device consult the manufacturer of the dev...

Page 8: ...ned in a mild soap and water solution to clean the unit Do not use harsh chemical or solvent cleaners or abrasive detergents CAUTION In these circumstances refer to our customer service department Liquid spills in the Quattro 4L or it is exposed to rain or precipitation The Quattro 4L does not operate according to descriptions in this manual or performance distinctly changes The Quattro 4L is drop...

Page 9: ...rating the Quattro 4L 17 Hearing through the Quattro 4L 17 Pairing Connecting 18 Breaking the Bluetooth Connection 20 Voice Control 22 Calling 23 Answer a Call 26 Call Waiting 27 Listening to Music Videos Audio Books 29 Intercom Feature 30 Resetting the Quattro 4L 32 Troubleshooting 33 Contents 7 ...

Page 10: ...Power and Connection 33 Sound 35 Warranty 37 Additional Products 39 Bluetooth Terms 40 Contents 8 ...

Page 11: ...adapter Unpack Ensure that your packing box includes all of these parts If any parts are missing or damaged please contact your vendor or ClearSounds IMPORTANT YOUR RECEIPT IS REQUIRED FOR WARRANTY PLEASE RETAIN YOUR RECEIPT Contents 9 Quattro 4L neckloop ...

Page 12: ...i Function Button This button is used to initiate answer calls turn the Quattro on off pair the Quattro 4L to Bluetooth devices e g mobile phone switch between calls and initiate Siri or S Voice for voice activation Charging port This is where you plug the micro USB charging cable into the Quattro 4L Getting Familiar 10 ...

Page 13: ...p 1 of Voice control Volume Scroll Keys These keys are used to turn the volume up down or skip forward backward when listening to music Getting Familiar 8 wire Neckloop This cord hangs the Quattro 4L around your neck like a necklace This is an 8 wire loop that connects to hearing aids with t coils delivering sound directly through the hearing aids when they are in t coil setting 11 ...

Page 14: ...ch MUST be in the position on both for it to function By switching to the position the battery is disengaged from the circuit This switch does NOT need to be put in the position its purpose was only to protect the integrity of the battery during storage Engagement 12 Getting Familiar ...

Page 15: ...Connect the Quattro 4L to your paired devices max 2 at a time In the following pages we will walk you through each step in this order At the back of the manual you will find a glossary of key terms we use It would be a good idea to get familiar with these terms as it will make setting up and using your Quattro 4L much easier Plus throwing out some of these terms will make you sound really smart at...

Page 16: ...e integrity of the battery while the Quattro 4L travels from the production line to our warehouses and the warehouse of retailers across the country we protect it by keeping the battery disengaged Similar to the battery pull tab you might see on a new toy or hearing aid batteries in their packaging once you remove the tab the battery becomes engaged You will only need to do this once this is NOT a...

Page 17: ...the large USB connector end to the AC adapter You can also charge the Quattro 4L by plugging the large USB connector end into the USB port on your desktop or laptop computer Make sure the computer is plugged into a power source Getting Started 2 Plug the AC adapter into a wall outlet or surge protector 15 ...

Page 18: ...s fully charged when the indicator light turns blue Charge your Quattro 4L every night for maximum performance To protect your Quattro 4L from power surges while charging plug into a surge protector Getting Started 16 ...

Page 19: ...your Quattro 4L Wearing Your Quattro 4L Wear the Quattro 4L around your neck like a pendant To use the Quattro 4L with T Coil hearing aids or cochlear implants 1 Confirm with your hearing care professional that your hearing aid or cochlear implant is equipped with a t coil It s also referred to as a t switch 2 Set your hearing aid or cochlear implant to T or MT depending on your device If you do n...

Page 20: ...e dancing in junior high school gym class The teacher first pairs you with a dance partner you re not dancing yet you re just standing there paired together About Connecting Once a device has been paired with the Quattro 4L it will automatically connect moving forward so that you can listen to the device through your Quattro 4L The Quattro 4L will automatically connect when The Quattro 4L and the ...

Page 21: ...rted Pair connect the Quattro 4L with a Bluetooth enabled device for the first time 1 The Quattro 4L must be powered off We have not provided instructions on turning it on yet so unless you ve figured out how to turn it on it should still be off 2 Put your Bluetooth device in pairing mode Consult the User Guide for your Bluetooth device for detailed instructions on how to put that device in pairin...

Page 22: ...ant to keep a device on but want to break its connection to the Quattro 4L to make room to connect the Quattro 4L to a different device Getting Started Pair connect the Quattro 4L with additional Bluetooth devices 1 Power off the Quattro 4L by pressing holding the MFB until Power Off is announced in your headset hearing aid or ear buds Keep the Quattro 4L OFF until the new Bluetooth device is in p...

Page 23: ...ready to re connect on the device turn Bluetooth back on Once Bluetooth is turned on the Quattro 4L will automatically find connect when it comes within 33 feet of the device NOTE If the Quattro 4L is moved outside the Bluetooth connection range which is approx 33 feet you will hear out of range announced If you have the Quattro 4L connected to the T coils through your hearing aid or in your earbu...

Page 24: ...t Phone includes a voice control feature such as Siri or S Voice you can activate voice control from the Quattro 4L for hands free dialing To activate voice control 1 On the Quattro 4L push the MFB twice 2x If your smart phone is the 2nd device you have connected push the MFK twice 2x 2 Your smart phone will display the voice control screen Now speak into the Quattro 4L 3 Based on the features of ...

Page 25: ...day for immediate support www clearsounds com If you really want to hear the docile tone of our Customer Solutions Team call us at 800 965 9043 M F 8am 5pm CT Be prepared to take phone calls and to make phone calls with your Quattro 4L by confirming the following The Quattro 4L is charged powered on and placed around your neck Your hearing aid or CI is set to T or MT If you are using the ear buds ...

Page 26: ...all using your mobile phone as you normally would You will hear the phone ringing through your hearing aid or CI or through your ear buds or headset When the person you called picks up or you get voicemail start talking To adjust the volume during a call Operating the Quattro 4L press the key on the screen to reduce the volume and the key to increase the volume There are 15 volume levels The Quatt...

Page 27: ...ling 1 Simultaneously press and HOLD the MFB and key The phone will call the last number you dialed 2 Press the MFB Dialing is announced To End the Call 1 Press and hold the MFB The Quattro 4L will announce Call Terminated Operating the Quattro 4L 25 ...

Page 28: ...ng to music or an audio book when the call comes in it will pause and you will hear the ringing To answer 1 Press the MFB 1x to connect the call 2 The call will connect To reject a call 1 Press and hold the MFB button 2 You will hear Call Rejected and caller will be sent directly to your voice mail Operating the Quattro 4L 26 ...

Page 29: ...4L screen To answer a Call Waiting call 1 Tell the person with whom you are speaking that you will put him or her on hold 2 Press the MFB twice 2x and answer the incoming call 3 To switch back to the first caller and leave the 2nd call on hold press the MFB twice 2x 4 To switch between callers and end the call that you are on press and HOLD the MFB Operating the Quattro 4L 27 ...

Page 30: ...nt to take the call using the Quattro 4L cause well that s why you have it it helps you hear better What do you do Simple To transfer calls between the phone handset and the Quattro 4L 1 During the conversation press and HOLD the right arrow key until you hear a tone Once you hear the tone the call is now active through the Quattro 4L 2 If you know your phone well enough you can also switch to and...

Page 31: ... your music or audio player app and select the song video or audio book you wish to listen to 4 Hit play on your Bluetooth device and enjoy To make volume adjustments skip songs etc refer to the chart on the next page Operating the Quattro 4L Listening to Music Videos Audio Books We love our music In fact improving the ability to hear all the detail richness and passion in music is one of the majo...

Page 32: ...attro 4L devices Sweet You can use your Quattro 4L to talk to someone wearing another Quattro 4L within 33 feet of each other This is extremely helpful when two people with hearing loss are in a noisy environment and need to eliminate background noise and reduce the signal to noise ratio To initiate intercom communication with another Quattro 4L 1 If there are any devices currently connected to ei...

Page 33: ...nd you can speak to each other f To end the Intercom connection press hold the MFB on either device g The other Quattro 4L is now one of the connected devices on both devices The next time you wish to connect these two devices via Intercom simply double press the MFK on either device You will hear Connected announced 2 Pair Connect the two Quattro 4L devices a Power Off both Quattro 4L devices Ope...

Page 34: ...o 4L is if you are loaning it to or receiving it from someone else To reset the Quattro 4L to factory settings 1 Press and hold MFK until the blue indicator light turns on for about 1 5 seconds then flashes every second afterwards 2 The Quattro 4L will still be powered on but all paired devices and Caller ID memory will be erased To pair devices to the Quattro 4L again simply follow the steps outl...

Page 35: ...position Charge the Quattro 4L See page 15 Are other paired devices turned off or on standby For connecting with a paired device see Pair Connect the Quattro 4L with Additional Bluetooth Devices on npage 20 This occurs in these circumstances The battery lost its charge Recharge the battery See page 15 No device is connected to the Quattro 4L for 10 minutes or longer Symptom Solution Troubleshootin...

Page 36: ...he Bluetooth device I wander out of range and the Bluetooth connection breaks The Quattro 4L announces Out of range How do I reconnect Ensure the following The Bluetooth device is within 33 feet of the Quattro 4L The Quattro 4L and the Bluetooth device are turned on and charged The device s Bluetooth feature is on and connected to the Quattro 4L Symptom Solution Troubleshooting 34 ...

Page 37: ...up on the Quattro 4L and on the Bluetooth device turn down the volume on the Quattro 4L or on the Bluetooth device See page 11 Check the battery levels of the Quattro 4L and hearing aids Ensure the T Coil setting on your in hearing aids or cochlear implants is functioning and turned on Symptom Solution Troubleshooting 35 ...

Page 38: ...equency band Modulation system RF Power Operating range Connection HSP A2DP AVRCP HFP 4 0 or lower 2 4 G ISM Channel 79 GFSK Class 2 6 4DBM 33 ft 10 m Multi point two Bluetooth devices simultaneously Component Specification Specification 36 ...

Page 39: ...ith a refurbished unit or unit of equal condition and return it you using UPS USPS ground shipping at no cost to you The warranty replacement or repair will be warranted for a period of 90 days or the remainder of the original warranty period from original purchase date whichever is longer The warranty does not cover accidents negligence or breakage to any parts This includes shipping damage failu...

Page 40: ...without an RMA number will not be accepted and will be returned to you at your expense All authorized returned products must be accompanied with proof of purchase and a brief explanation of the problem For out of warranty repairs and service please contact our Customer Service department for instructions The repair shall be warranted for 90 days IMPORTANT YOUR RECEIPT IS PART OF YOUR WARRANTY AND ...

Page 41: ...ds Quattro 4 0 Microphone Clip A magnetic clip that attaches your Quattro microphone to your jacket shirt or blazer with ease Please note The Quattro microphone is sold separately CSQT4CLIP MSRP 19 99 39 SmartSound Earbuds Because of the reversed position of the speaker unit the SmartSound earbuds significantly reduce pressure on the eardrum middle ear CSRS062 49 95 Quattro 4 0 Remote Bluetooth Mi...

Page 42: ...reless link The LCD display will show the name of the device Discoverable When a Bluetooth enabled device is discoverable other Bluetooth devices can detect pair or connect to it When the Quattro 4L is discoverable by your cell phone you will see Quattro 4L in the list of Bluetooth devices in your cell phone s Bluetooth menu Pairing The process of creating a persistent link between two Bluetooth d...

Page 43: ... some cases improved battery life A2DP The abbreviation for Advance Audio Distribution Profile A2DP technology is a new music revolution allowing you to send CD quality stereo music from one device to another without wires A2DP is stereo music sent over Bluetooth without the hassle of plugging in cables Profile A Bluetooth profile is a specification regarding an aspect of Bluetooth based wireless ...

Page 44: ... 2015 ClearSounds CS QT4L UG 052115 ...