Quality agreement
2 years warranty
This product is guaranteed for a period of 2 years by your contract partner. For possible submission of
proof, please keep your receipt, the completed warranty card as well as the hand-over check bearing your
signature for the length of the warranty period. These documents must be submitted to qualify for service
under the warranty.
In Case of WarranTy ClaIm
This product is warranted against defects in materials and workmanship that existed at the time it was
handed over.
THIs WarranTy does noT Cover ……
We disclaim liability for defects in the object of purchase that are beyond our control.
This especially applies to:
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natural wear and tear (wear-related defects) and defects due to
excessive stress
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consequential defects, originally caused by neglect of defects/damages
but developing into conditions necessitating a more difficult repair
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defects due to improper or inappropriate use (see Instructions)
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defects due to incorrect assembly or operation
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defects due to negligent handling or lack of maintenance of the product
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defects due to improper alteration of the product.
WaRRaNtY claim — YES oR No?
Rust:
To provide a proper basic protection of the chassis, it has undergone a rust-proofing treatment. However, rust-stains may
be found when lacking maintenance. This case will not be covered by the warranty.
Scratches:
Scratches caused by wear and tear will not be covered by the warranty.
mould formation:
Fabric parts, having become wet, should be dried properly to prevent mould formation (see Instructions). Mould
formation will not be covered by the warranty.
Bleaching of the fabrics:
We confirm that the fabrics comply with the established standards. It cannot be ruled out that colours
of the fabrics may fade while the parts are exposed to direct sunlight, washed too frequently, come into contact with sweat and
detergents, or suffer abrasive wear (especially on those parts where the pram is handled). Consequently, colour fading is excluded
from the warranty. It is unavoidable that colours sometimes differ slightly from one individual batch to the next, which is why this
case will not be covered under the warranty.
Knob formation on fabrics:
We recommend that you apply general clothes care. As with woollen sweaters, the knobs can easily
be removed by using a clothes-brush or burling machine.
tearing of seams, fabrics, press studs :
At the time of purchase, please check carefully that all the fabric parts, seams and
snap fasteners have properly been sewn and fastened. In case of a possible complaint concerning seams/defective snap fasten-
ers, a claim must immediately be reported to your dealer after the defect has been discovered.
Wheels:
As wheels used on prams will not be balanced, they may show slight run-outs („wobbles“). Worn tires will be regarded
as natural wear and tear. No claim can be raised if your pram, using pneumatic tired wheels, has a „flat“. This will be attributed
to extraneous causes — a small hole caused by a pointed object, or pushing the pram about when it has not got enough air in the
tire. This case will not be covered by the warranty.
WHAT TO REMEMBER WHEN BUYING YOUR PRAM
Check that your pram is complete when it is handed over and no parts are missing. Check the function of all parts and confirm
this by signing the hand-over check.
What to Do iN caSE of a comPlaiNt
Call your dealer, from whom you bought the pram, to file the complaint and to discuss how to handle the matter. In case of
defects concerning safety regulations, your complaint must be filed at your dealer within a 30 days period from the date the
defects have occurred, otherwise these defects will not be warranted for. When handling your warranty claims, we will apply
product-specific depreciation rates. We refer you to our general terms and conditions displayed at our premises.
Make sure that the pram is in a clean condition before being sent in for repair. Repairs will not be carried out on prams which
are in a dirty condition.
uSE, caRE aND maiNtENaNcE
To maintain the original quality of your pram as a means of transportation for your child, it requires care and maintenance
according to the instructions.
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