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®

Contact and Support

support@harvest-tech.com.au

User Resources

All rights reserved. This document is the property of Harvest Technology Group. No part of this 

publication may be reproduced, stored in a retrieval system or transmitted in any form or by 

any means, electronic, photocopy, recording or otherwise without the written consent of the 

Managing Director of Harvest Technology Group. 

Harvest Technology Group Limited

Technology Park, 7 Turner Ave, Bentley WA 6102

Australia

www.harvest.technology

AVR Live Web Access

 

AVR2™ Dashboard access: 

http://avrlive.com/

Troubleshooting

Issue

Cause

Resolution

Device not powering

PSU switch set to off position

AC not connected

Confirm AC connected and switch is in the 

on position

‘No signal’ displayed on screen

Video source not connected or 

powered

Damaged cable

Test the video source with an alternate display

Change out cable

No network -

Streaming LED solid Red

No connection to server

Check Ethernet cable is plugged in

Ensure required firewall ports are unblocked

(see User Manual)

Check network settings, contact your network 

administrator to diagnose network issues

HTG-TEC-GUI-005_2

Summary of Contents for AVR2

Page 1: ... Quick Start Guide ...

Page 2: ...e this quick start guide for future reference See the User Manual for full details via the QR code on the back page 2 In the Box 1 x power cable region specific D9 null modem 1 x Ethernet cable 1 x HDMI cable D9 gender changer Multi cast streaming solution Video Source AV2 Unit Cloud Devices via AVRLive AVR2 Overview ...

Page 3: ...tion on connections refer to AVR2 User Manual IMPORTANT 100 240VAC 47 63HZ only UPS Recommended RESET START STOP VIEW the AVR2 unit streaming video and or data streaming video and or data the preview screen display Power Switch Power Socket Display Overview ...

Page 4: ...input and power cable mount point 4 1 2 Ensure there is adequate spacing around the AVR2 unit for cooling The cool air travels in the direction as shown by the arrows No vertical loading on the AVR2 unit Installation The AVR2 device requires an open Internet connection refer to the User Manual for information on advanced network configuration ...

Page 5: ...y turns on Once the unit has powered up the status is indicated by the STREAMING LED The display automatically turns off after 5 minutes Press View to wake the display The device is configured to auto start when AC power is applied Red Network error Blue Idle Green Online and streaming Start Up AVR2 MEDIA ENCODER ...

Page 6: ...102 Australia www harvest technology AVR Live Web Access AVR2 Dashboard access http avrlive com Troubleshooting Issue Cause Resolution Device not powering PSU switch set to off position AC not connected Confirm AC connected and switch is in the on position No signal displayed on screen Video source not connected or powered Damaged cable Test the video source with an alternate display Change out ca...

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