16
Troubleshooting
PROBLEM
POSSIBLE CAUSE
SOLUTION
Moisture reading errors (high or low)
1. Wire disconnected or bad
connection between star wheels
and DCP
1. Reconnect wire.
2. Low power supply to DCP
2. Check voltage at box. (Min of 12
volts required.) See Diagnostics
section of manual.
3. Dry hay lower than 8%
moisture or wet hay over 75%.
3. System reads 8-70% moisture.
4. Ground contact with one or
both star wheels and baler
mounted processor.
4. Reconnect.
5. Short in wire between star
wheels and DCP.
5. Replace wire.
6. Check hay with hand tester
to verify.
6. Contact Harvest Tec if conditions
persist.
Moisture readings erratic.
1. Test bales with hand tester
to verify that DCP has more
variation than hand tester.
2. Check all wiring connections
for corrosion or poor contact.
2. Apply dielectric grease to all
connections.
3. Check power supply at
tractor. Voltage should be
constant between 12 and 14
volts.
3. Install voltage surge protection on
tractors alternator.
Terminal reads under or over power. 1. Verify with multi-meter actual
voltage. Voltage range should
be between 12-14 volts.
1. Clean connections and make sure
applicator is hooked to battery. See
Diagnostics section of manual.
Bale rate displays zero.
1. Bale rate sensors are
reversed.
2. Short in cable.
3. Damaged sensor.
4. Sensor too far from
starwheel.
1. Switch the sensors next to the
star wheel.
2. Replace cable.
3. Replace sensor.
4. Adjust gap between prox sensor
and star wheel so it is 1/8-
1/4” away.
Bluetooth Receiver lights will not
illuminate
1. Bluetooth receiver not
connected
2. Harness disconnected
3. Low power
1. Check connections and voltage.
Minimum 12.5V needed.
Blinking Lights
– System is waiting for the processor to connect, which
could take up to 35 seconds.
Red Light
– The Bluetooth receiver has power
Green Light
– When the proper active connection is selected in the Hay
App menu, the green light will indicate connection with the iPad.
